About Shedul

Shedul by Surge Ventures Inc. is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Shedul allows customers to book appointments online via browser app or mobile app. Shedul also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Schedul also offers retail ...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

1,187 Reviews of Shedul

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(1,132)

1,132

4 stars

(46)

46

3 stars

(5)

5

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1187 results

December 2019

Vincent from Vincent Hair Passion

Verified Reviewer

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

The best

Pros

I am a professional in hairdresser and I highly recommend this booking system. easy to custom or to use. It does what you looking for. Vincent hair passion.

Cons

Should be able to have more pictures, it is limited to 4 on the venue. And please if you could add some pictures for each services would be fantastic!

September 2019

Andrea from HumanCanvas LLC

Company Size: 1 employee

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great addition to my business

LOVE

Pros

It is extremely user friendly for both myself and my clients. It updates me immediately when someone books an appointment. I researched several different applications before I decided on this one. After using it for a while I feel like I have definitely made the right choice. I have already recommended this product too many of my colleagues and plan to do so in the future. It's a great addition that makes my job much easier.

Cons

Some of my clients like text message reminders when it's time for their hair cut. This way they do not have to think about it and I make sure they are in on time. I would love 4 to 6 week automatic reminders for certain clients. Honestly, this would be my only suggestion. Everything else is well-thought-out and thorough. This company has literally thought of everything.

Reasons for Choosing Shedul

They were quick to respond and seemed to be extremely organized.

June 2020

Clara M. from LAZ Parking

Verified Reviewer

Company Size: 10,000+ employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

This is great scheduling software

I can deal whit my customers as far as information programming. It's a lot simpler to attempt to a pre-booked occasion or make significant arrangements. The help is strong, they react rapidly to my solicitations, continually giving me the least complex conceivable arrangement. we've been prepared to expand the pre-arranging of significant occasions, we will book arrangements for tasks, gatherings, or oversee mass client information.

Pros

I love Shedul and the accommodation of utilization to plan, it is anything but difficult to utilize and coordinates actually pleasantly with web-based life and sites. the amount you get included is so acceptable. We actualized it for the point of making a gathering board for advertising ventures, yet we found that we will accomplish more with Shedul and are making its first.

Cons

I don't care for programming that presents issues once I go on the web. it is a product confirmation issue since it happens tons inside the office. I feel that most of the new highlights, notwithstanding, go with a charge/cost. So despite the fact that it's initially free for the administration, there are huge amounts of highlights you can't get to.

January 2020

Mary from The Refinery Barbershop and Men’s Day Spa

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2020

Not Recommended if you want to receive your funds

Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use. Analytics were great and my staff loved the system. The turning point occurred when I enrolled in their payment processing. I submitted all required information and received a message that everything had been verified. Payouts began the next day and were deposited into my bank account without issue. A month later I received an email saying they couldn’t verify my account and were holding my funds. Almost a month later and after submitting and resubmitting at least 5 times, they still say they can’t verify the information. My bank has no idea what the issue could be. Bottom line: if you want to receive the money you worked to earn, do not enroll in their payment processing system. I’ve gone back to my previous system and am receiving my payouts with no issues whatsoever.

Pros

Very easy and intuitive to implement and use on a daily basis.

Cons

Unable to create and send client intake forms or customize client confirmations or rescheduling of appointments, thank you’s, marketing texts etc.

Response from Shedul.com

Replied January 2020

Hey Mary, so sorry to see this review but pleased to see you're still using Shedul. I can see that you've passed all of the essential security checks so we can continue with regular payouts and payment processing. Verification checks are legal security requirements rather than Shedul's requirements but it's ultimately better to be safe. Now that you've passed, you can process payments as usual :) We're sorry it took longer than expected but we would appreciate it if you would update this review to reflect how you've used all of Shedul's features for the last 2 years and continue to do so. Thank you for all of your support and feedback

March 2020

Emily from Love Living Holistics

Company Size: 2-10 employees

Industry: Alternative Medicine

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Fantastic!!

Loved it!

Pros

I love that Fresha is simple and easy to use. Coming from a much more complicated system like MINDBODY, Fresha was so wonderfully easy to figure out and implement. Customer service has always been so kind and responsive and happy to help. I love this software and am So grateful for how they have supported me during the challenges of COVID-19.

Cons

I have been with them for a few years so like any software it has been a gradual build with new features. Online processing/sales and gift cards weren’t always a feature but they are so great at listening to the needs of their customers and making upgrades.

Reasons for Choosing Shedul

It was free at the time, clean look and easy to use.