About SimpleSpa

SimpleSpa is a cloud-based salon and spa management solution for small, midsize and large day spas, beauty and hair salons. Primary features include online booking management, marketing, appointment management, product management, package management, gift certificate management and reporting.

Other features include credit-card processing, photo management, weekly scheduling, reception mode, a dashboard, SMS and text reminders and transaction management. The scheduling module provides a calendar view, an appointment wizard, staff management, overbooking management and color coding. The dashboard provides a view of upcoming appointments, statistics, daily transactions and revenue. The payment tracking feature records items sold, discounts and tax rates.


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Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of SimpleSpa

Average User Ratings

Overall

4.97 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(32)

32

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

January 2020

Michael from Avalon Holistic Wellness

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Great software!

I wanted a cloud-based software that managed appointments, clients, products, and could handle a range of services. It needed to be a POS and provide reports. An important feature to have is digital forms.

Pros

I love the multiple features - appointment book, POS, inventory control, forms, reporting, and options like credit card integration, automatic email reminders, and SMS messaging. Customer service has been incredible!

Cons

I would like a more thorough training feature. I used a similar software and the FAQ shows how to use most functions but I think for someone who hasn't used a software like this, it might be challenging without training.

Reasons for Choosing SimpleSpa

The main reason was price, SimpleSpa can't be beat. It is available on man platforms. Aesthetic Record is an app for Apple only, so purchasing Apple products to use the app isn't something I want to do, and I cannot add past transactions. Vagaro seemed to fit most of my needs but by the time you add forms and credit card processing, the subscription becomes much more expensive.

October 2016

Melina from Dino

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Professional software & Easy to use

I think my title says it all, we are all very happy using this software my choice was first made in our salon a few months ago in Greece and now in Portugal that we opened up I cannot be more happy with this decision. My front desk needed only to know how to use a computer, because SimpleSpa is very easy to use booking was done with no training. And the wonderful part is that I can be anywhere in the world and monitor exactly what is going on in each store, planning on opening more in another country and this software is the software I now recommend for anyone starting their business.

Pros

We made a request for invoicing to be adjusted with something for Greece, and they did it for us with no additional charge. I would get this service in the past with something that would cost more and have probably less features, let alone that now I work solely off my iPad and I have setup my front desk with iPads too accessing the SimpleSpa page so I have reduced the cost of all my hardware

April 2018

Jim from QC Reflexology

Company Size: 11-50 employees

Industry: Alternative Medicine

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

4.0

Functionality

3.0

April 2018

Only went through the initial 14 day free trial and all features are great except it's fee based.

Pros

Online booking is sharp and can sell online gift certificates. Client can receive a custom questionnaire to fill out that gets sent back with the appointment. Did not experience tech support but sales will normally get back to you within an hour to four hours. Cloud based software with back up systems in case there is a crash on the main server.

October 2016

Maria from Blue4Nails Netherlands

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Working like a clock

I am very meticulous with our selections, and our dutch nail bar needed to start sending out reminders both to improve my relation with my growing customers and second to be more productive. I tried a few software like Shedul, Acuity and then SimpleSpa - shedul I read was backed by a company called surge ventures which seems to have stopped doing business and there was no phone support second there was acuity which looked nice at first, but lacked features and was actually harder to use but not awfully hard, I took another swing and also tried out SimpleSpa software and I found everything I needed to run my appointments and most importantly send reminders as Texts and as Emails which they actually get delivered (shedul delivered one out of every 3 and I didn't have a way to check if they had been sent out etc.). Well to make a long story short and my lesson which I want to pass on, is first there is no such thing as free software especially when you want to have something to run your business, second try this software, it is excellent, the customer care people are always helping us (we wanted to embed on our site and they helped us right away), and finally the price was more than reasonable which I don't have to worry about it.

Pros

We can see which SMS messages have been delivered, and is very easy use of booking

December 2016

Gina from GD Boutique n More

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

EASY & LOVING THIS SOFTWARE

First class service all the way, all I wanted was to know that if I had an issue someone would reply to my boutique. And you guys deliver. thank you for being pros at what you do. We moved from an expensive program we had, and tried a few free ones but let me be honest I don't trust the free stuff, you get it, rely on them and all of a sudden they either close or start charging you an arm and a leg. My decision to go with simple spa was your easy in use environment and awesome client service.

Pros

I am able to custom make my email reminders I am using SMS notifications which is great my clients love it I can use my existing gift cards and also recharge client cards They added my customers for me free of charge