About Squire Barber Appointment App

Squire is a cloud-based salon management solution for small barbershops and salons. Key features include online booking, payroll management, inventory management, loyalty programs, recurring appointments and point of sale (POS) capabilities.

Squire enables service providers to schedule walk-ins and calls, embed booking widgets on their websites, manage multiple locations and control staff schedules. Users can also generate custom reports based on specific metrics that help them to spot trends and make related business decisions.

Additionally, Squire helps salon owners send text reminders to clients, keep notes, view customer photos and search for clients by name, phone or service received. Its POS system checks out client...


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Supported Operating System(s):

Web browser (OS agnostic)

27 Reviews of Squire Barber Appointment App

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

April 2020

User Profile Picture

Tariq from The Groomsmith Lounge

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Atlanta Shop Owner/Celebrity Barber’s POV

In a time like this (Covid-19), having a management software that makes it easy to track business productivity is essential for finding funding. On a daily, it’s allowed me the luxury of focusing on marketing and developing my team as daily/weekly payroll operations are very simple.

Pros

It’s just easy to use as an individual or for an entire shop. Scheduling, payroll, marketing, mass communication with your clients, and so much more. It’s really a barbers dream operating system.

Cons

Initially (in 2017) there were a lot of features that were missing. That provided some challenges with client communication, but that has long been fixed. No real cons now.

Reasons for Switching to Squire Barber Appointment App

I believed in the CEO and Presidents vision for the company. I knew they cared about the barbering industry from our first conversation.

April 2020

Elliott from Elliott & Co.

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

April 2020

More than just a booking app.

Being able to collect and exam data is imperative to my small business. Squire allows my to see trends and act accordingly to maximize sales opportunities, not only in service categories but in retail also. I’m able to easily check and modify inventory, and make sure the products that are top sellers are ordered on time to avoid missing sales due to being out of stock. Squire has helped my business run more efficiently Which helps my business be more profitable.

Pros

Inventory control, reporting features, time clock, analytics, ease of appointment setting. POS system very easy to use and collects all imperative data of sales and customer history.

Cons

I wish the customer service was easier to reach via phone and were more accommodating to west coast business operations. However they respond pretty quickly through the online chat support.

Reasons for Choosing Squire Barber Appointment App

Was why I was looking for in regards to a system to manage my business, with adequate data collecting and reporting. Not just a system to book appointments online.

Reasons for Switching to Squire Barber Appointment App

Mindbody was very clunky and not designed specifically for my industry. It felt like a very forced one size fits all software system.

February 2021

Heather from Independence barber co

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Barbershop booking

I like squire- switching from another system, it is a bit more complex and is taking time to adjust to. I like a lot of the features they offer and would like to stay with this system- however if they don’t work out some of the kinks I mentioned- that may be a deal breaker

Pros

Squire has some features I haven’t found with other software and that makes them stand out. I think if they fix a few kinks, this could be a really great system. I love the squire supply- that’s an excellent add in, and I love that it’s one price regardless of staff- as I grow I don’t have to worry about price increases.

Cons

There are some areas that need improvement and with these changes I think squire could be the best out there. The product inventory system needs help; those of us that carry a lot of products NEED a search bar, it can take far too long to ring up a single product. Also, the ability to have a custom product button so the price is easily changed for the products we sell that we only have one or two of and don’t want to add to inventory. The app needs some help- I don’t like that I can’t see all the barbers schedules unless I’m on the desktop site. Waiting list- I don’t like that clients are charged for this. This should not be something clients have to pay for and I mean come on squire- for the monthly cost, stop nickle and diming at every opportunity

Reasons for Choosing Squire Barber Appointment App

Cost

Reasons for Switching to Squire Barber Appointment App

Offered a year of free service

October 2020

Michael from Iron Heritage LLC

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

October 2020

Squire - beautiful but not there yet

Pros

Clean interface for client and admin/staff. Easy checkout with photos for products. great onboarding staffing setup. great sales team. great COVID19 policy. clean search based on BRANDS in products. allows booth rental barbers to collect their own earnings and CC fees.

Cons

Squire pre-authorizes the card on file 1 hour before service even though your cancellation policy is 24 hours before service, marketplace clients will book appointment with apple pay with gift cards that don't have funds and won't show up. Deletes "notes" when merging duplicates of clients. If you have self employed barbers, you have to ring up product and services separately. The checkout process on iPad is odd, as it forces you to have 4 options of TIPS suggestions. 3 is my prefer max. No hardware for barcode scanning as it takes a SKU/UPC. my staff rings up wrong items all the time. NO variants for products (sizes, color, etc.) the whole BOOKING FEE for clients that prepay is odd. I am still not sure if the fee covers the card fees I would pay or if Squire is double dipping. Wish there was an online store for curbside pickup (or shipping) for products. $250 fee for your personal app and not impressed. $150 for just a virtual waiting list. $100 just for the basic app.

Reasons for Choosing Squire Barber Appointment App

clean interface

Reasons for Switching to Squire Barber Appointment App

Previous shop was using.

April 2020

Samuel from PRIVADO GROOMING

Company Size: 2-10 employees

Industry: Arts and Crafts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

I can’t survive without it...

Overall, I couldn’t be more satisfied... I have worked with several different scheduling platforms but SQUĪRE blows all of them out the water. It’s more than just a scheduling app, it’s complete management software. Fro POS to mass communication, from merchant transactions to customer care, from presentation to efficiency... SQUĪRE makes me look 20x better.

Pros

The user friendly easy to understand analytics. The software makes it easy for me to track my day to day operations as a whole but more importantly, from barber to barber. Also, at the week end, it allows me to see my earnings collectively on one screen to see what days were more productive than others.

Cons

I can’t honestly say there’s anything I don’t like about it but rather, there are some things I think should be added to the software.

Reasons for Switching to Squire Barber Appointment App

The app was extremely limited plus it forces your clients to download their app which allows them to see everyone else in your area that you’re competing with.