About Branch

Branch is a cloud-based employee time and productivity tracking solution designed for businesses managing multiple employee shifts. It offers the ability to track hourly work, view schedules, plan shifts, assign tasks and communicate with employees.

Branch provides both real-time and future visibility on workforce availability to help managers plan resources and workflows. A mobile self-service app lets employees track daily schedules, message coworkers and swap shifts. Managers can import photos of paper schedules or create digital calendars. Employees receive notifications of new activities or schedule changes and can submit time-off requests or apply for shift changes.

Other features include digital scheduling, geo-fenced location tracking, time cl...


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Supported Operating System(s):

Web browser (OS agnostic)

655 Reviews of Branch

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(425)

425

4 stars

(198)

198

3 stars

(29)

29

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 655 results

March 2020

Jannatin from Target

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

THE BEST FOR WORKERS

Overall, this app is an incredible tool for those who need to work and have hours to give or to receive. One of my favorite apps ever for my time working at my job and I continue to recommend others to get it for themselves and their work places

Pros

I absolutely love this app this program was one of the best tools I could have ever used while working. We used to have a very awful set up where we needed to check out our schedule at work directly but with this app I can see my work time, I can drop shifts, I can swap shifts, or pick up shifts automatically have it process and be approved by the team leader so I can work those days. Absolute life saver when it comes to getting my shifts taken or if I needed hours.

Cons

Only thing I least liked was the wait time for managers to approve something through. If anything it should just notify leaders quick and often to get these approvals quicker.

January 2020

Derrick from Walmart

Company Size: 10,000+ employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Branch

Great overall experience so far so good

Pros

I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed

Cons

Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online

September 2017

Amy from Dairy Queen Of West Union

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2017

Overall I really like this app

I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift

Pros

I love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where

Cons

I have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever

November 2019

Faith from Restaurant

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

November 2019

Very Helpful!

My favorite part about this was how it would notify the employees when the schedule was up or when their shift was coming up. There were fewer excuses and more punctuality/communication.

Pros

This was really handy at work when communicating to our staff or showing them their schedule. Made things much easier on the management.

Cons

Branch tended to glitch when uploading pictures. Only when uploading pictures. This was problematic when we needed to upload pictures of the schedule.

April 2020

Penny from Self employed

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great for Advances

My overall experience with Branch has been good so far

Pros

Using Branch has been great for me. The main thing that I like is how it allows me to get an advance if needed.

Cons

The only thing that I do not like about Branch is the length of time a person has to wait in order to qualify for the advance