Humanity (formerly ShiftPlanning) Software

I've used Humanity (Shiftplanning) just for clocking-in and clocking-out each day. It's not very easy to edit mistaken entries, and even more difficult to figure out what the icons mean, and what effect they'll have on my time entries. This is pretty important to have right, since this is how I (and presumably anyone who uses this software) gets paid.

Pros

I like the app (Humanity 01) usability and ease to clock-in and clock-out.

Cons

The software in general is cumbersome and a bit confusing. There are two apps, and the old version seems to work better for my needs. The new app seems to be specific to those who have different "shifts" each day. This seems great for those who need that option, but takes the simplicity away.

Pros

Great software for scheduling our team at Hellofresh!

Cons

The software isn’t the same from Android to Apple. Would be nice to make them universal.

Pros

Very easy to use. Has many features such as accessing your schedule, requesting PTO, allows you to call off from work, It also has a feature to send you reminders of your shift start/end.

Cons

Honestly there isnt anything I dislike about it.

Pros

Very simple and friendly. No clutter in the way of seeing my work schedule.

Cons

none. The program does every thing I need.

Very happy with humanity easy to pick up shifts and drop them if needed self scheduling system is great for virtual call centers remote positions

Pros

Ease of being able to pick up and drop shifts

Cons

Nothing that I can say is a negative about humanity

Pros

Makes scheduling simple and requires less effort on the employers as employees can enter their own availability and leave requests. It syncs nicely with google calendar and makes scheduling easier. Employees can easily view their schedules from their mobile device.

Cons

The app doesn’t always work and there has been times when availability was submitted through the app but not recorded by the software. Also, it was a bit difficult to get the hang of in the beginning but becomes easier with use.

We use this for all our scheduling

Pros

I love how easy it is to use for both the employer and the employee. I think its wonderful you can do shift swamp within the program and that it also gives reminders when your shift is about to come up.

Cons

It could be prettier, its a very simple looking application but it works great so we love it!

Pros

Super easy and quick to schedule shifts especially when you have a lot of shifts and people to schedule. As a manager the scheduling table is very handy especially when it comes to finding replacement and adjusting shifts. The notification feature is also very useful and can be customized.

Cons

The reporting tool is not very helpful. Also, the layout of the website cannot be customized per your requirements.

Pros

Easy to use. I've used both the web and app version. For myself, it was just a one or two click process and I only needed the "clock in" feature, so efficient access is important.

Cons

The edit mode when adjusting a time clock period was confusing and glitchy. I had a hard time adjusting times of breaks or correcting times.

Overall it does the minimum we need it to as far as recording our employees time clock but the setup is too difficult for our admins and can provide misleading information.

Pros

Clean layout and organized GUI, Cloud based time clock. You can view your work schedule and request time off and view in real-time who is clocked in or running late. Cool that it reminds you of employees birthdays to bring in the cake and ice cream

Cons

Some settings are displaying incorrect info. From what I understand it doesn't record accrue sick leave and paid vacation is saying 50 hours. It maybe a setting the Admin missed but as a user I'm provided false info. Also, this could be our mistake but lunch breaks doesn't work properly, we manually clock out and in, but we need to be in accordance to the state law of minimum 30 minutes.

This was the first online scheduling software we tried, but because of the glitches we had to find a new product. We ended up going with 7shifts, and we've stayed with that for 2+ years.

I hope they've been able to improve the product.

Pros

Easy to use - it was very user-friendly and easy to figure out

Cons

When we used the program a little over two years ago, it had bad glitches, so employees would get incorrect schedules - essentially, what you published as the administrator was not always what the employees saw. This was confirmed through phone calls and screenshots.

Pros

the UI is simple and clean with appealing and customizable colors, etc. user profiles are also clean & tidy without completely superfluous fields. they have a payroll estimate tool which we never used but i'm sure it's handy. adding or deleting shifts is very straightforward though at times, buggy. customizable views and filters make it easy to gain info at a glance - either week views or month views. there's all the basics like shift trades, clocking in & out, grabbing open shifts, setting recurring schedules, etc. reporting capabilities are again all the basics but not the most robust.

Cons

as our team grew we were very much in need of a forecasting feature to compare staffing the expected volume (call center environment). we started adding part-time team members who only worked 1-2 hours at a time or on completely varying schedules... executing this week over week was incredibly manual. only after we had already signed with a new company did humanity release a new feature that answered half this equation, which visually showed how many were on hour by hour (still very basic even when it was released). humanity just wasn't moving fast enough to meet our needs. CSM was very hands-off and when we did have calls with him they were very curt. (it's more of a self-service model)

Pros

Good program for companies where employees set their own schedules. Has message boards and notices section. Very comprehensive. Allows employees the ability to swap schedules and request vacation time.

Cons

Not as beneficial to companies that set the schedules for their employees. No way to put notes on the scheduled dates.

Pros

I like that the users can easily log in to their account and change their availability instantly. This helps users deal with real time issues very quick and effective. And it eliminates having to talk to a manager or HR in person to justify an issue.

Cons

People who are computer illiterate will have a difficult time performing the tasks necessary for the program to function properly.

Pros

Team shifts are easily managed in Humanity - adding and dropping shifts, reviewing time off requests, etc. Reports allow for reviewing time off and work hours over a period of time.

Cons

The dashboard view is cluttered with quite a few extras that aren't really needed in most cases. Perhaps I'm not using the software to its fullest capability, but it would be nice to have the ability to disable features and views you aren't using.

Easy access and clear communication when inquiring about my schedule

Pros

This shift planning software allows the employees to schedule and update shifts with ease without having to be in constant back and forth with the supervisor. As an employee, I can view what shifts are available months in advance and mark my unavailabilities so that Humanity marks those shifts as blocked. The greatest features include a message wall where supervisors may send employees mass messages as well as the feature to view who is on what shifts, even if they are on different calls than you.

Cons

The one thing that could be reevaluated would be the notification system. If Humanity were to send notifications when new shifts become available, as well as text message reminders/updates instead of email reminders getting lost in the inbox. Currently, employees must check the available shifts daily to find any new available shifts.

Pros

It is easy to view the information needed. For example, the schedule can be viewed in multiple views so you can pick one to your liking

Cons

We have not used it to it's full capacity. I'm sure there is far more functionality that I don't know about

Pros

Allows employees to request off for PTO, clock in, schedule shifts and has a mobile application. The service is automated, which is a nice advanced feature.

Cons

The greatest downside is the cost; it is definitely a more expensive scheduling software for just 20 employees.

Pros

I like that it is simple and easy to use and that the app functions very similarly to the desktop version.

Cons

In it's simplicity, it lacks several features that other products like Bamboo HR offer. Compensation and employment history would be a great feature. It also is not integrated with a payment system like Bamboo is. It would be nice to have my paystub sent through the same software that I use to log in and out of everyday.

The other thing is that you can not edit your vacation request once it has been submitted. If the dates change you have to delete your request and resubmit.

Pros

It allows me to see my colleague's schedules and record time off, etc. It was re-designed a few months ago and is now more visually pleasing.

Cons

The tool doesn't offer "everything" - we were in need of a more robust tool to track PTO requests and HR documentation, so we eventually transitioned to a different software.