3PL Warehouse Manager by 3PL Central Software


 

3PL warehouse manager is a cloud-based warehouse management system designed for third-party logistics companies to manage multiple customers, processes and billing schedules. The system enables access to real-time information and provides integrations with warehouse management technologies, including EDI, barcode scanning, and e-commerce shopping carts. The software scalability helps companies to manage different stock levels in warehouses, streamline business, and satisfy customers.

3PL Warehouse Manager is designed to help logistics companies automate processes and bill items accurately. The software provides features like intuitive user design and logistics focused warehouse management module where users can easily add and remove customers and products. The software is designed to help logistics providers satisfy customers’ need for updated information and increase profits through process automation.

3PL Warehouse Manager integrates with QuickBooks that allow users to synchronize items, inventory, purchase orders, and receipts. The QuickBooks integration also offers sharing of data between sales team, back office and supply chain team. 

 

3PL Warehouse Manager by 3PL Central - Edit order
 
  • 3PL Warehouse Manager by 3PL Central - Edit order
    Edit order
  • 3PL Warehouse Manager by 3PL Central - Order charges
    Order charges
  • 3PL Warehouse Manager by 3PL Central - Customer notifications
    Customer notifications
  • 3PL Warehouse Manager by 3PL Central - Inventory
    Inventory
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

90 Reviews of 3PL Warehouse Manager by 3PL Central

 

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Software Advice Reviews (65)
More Reviews (25)

Showing 1-20 of 65

Mazen from Saudi Naval Support Co.
Specialty: Building Materials
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

A successful warehouse management is the core of each company success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Warehousing could not be easier with you it

Pros

Its could based feature make it a powerful software to handle warehouses daily works, its interface make control of everything just easy

Cons

Almost cover all needs of Warehouse management, but could take advantage of a more user friendly combustible interface

Review Source
 
 

Brianna from VIPSCS
Specialty: Other Durable Goods
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Missing core features for our business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Low monthly cost
Web-based service that we don't have to host.
Access for customers and employees can be set up.

Cons

Customization of reports is a long, involved, and costly procedure in our experience.
Support services are not efficient (often get rotated between a service team and have to explain the issue multiple times).

Review Source
 
 

Ben from Ice cold storage
Specialty: 3rd Party Logistics (3PL)
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

extremely frustrating to deal with lack basic features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

cheap
access anywhere from a browser
can integrate with quickbooks
as long as you dont need any help/support it will be ok

Cons

you get what you pay for
lacks basic features they try to charge you to customize everything
once you do agree to pay they take months to review your request and dont communicate well about it

Review Source
 
 

Dorian from Ricondo
Specialty: Electrical Supplies
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Worked on this system through another company.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very easy to use this system once you have learned some of the basics. Good for managing warehouse merchandise.

Cons

If you do not get the proper training, can be very hard to navigate. Make sure that you are using it to its full potential to get the most out of it.

Review Source
 
 

Craig from Red Rock Group, LLC
Specialty: 3rd Party Logistics (3PL)
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Workhorse for Multi-Client 3PLS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A good system to start with but as your companies scales and the operating environment becomes more complex, it may be time to migrate to a more robust solution.

Pros

A product is stable and well suited to 3PL; Customers like account portal for ease of navigation; Warehouse employees find it easy to use

Cons

Tech is a bit dusty; Ad hoc reporting capabilities are not intuitive; inventory control/management lacks flexibility

Review Source
 
 

Felix from corporación Estelio
Specialty: High Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

This is the perfect software for a warehouse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is easy to learn and easy to navigate and has most of the basic features that any store would need (Neither more nor less). good relation of groups to microgroups. It is very effective and useful to scan barcodes, I think the best is online access for our customers, the customization of packing lists makes the user experience is satisfactory and clear. and what makes this tool superior to the others is the ability to access everything remotely without intermediaries.

Cons

The billing module is really confusing. for my cocept this application is made for small organizational structures. has low performance (Slowness) with high data increases, I'm not very satisfied with customer service, it's fine but it can be better. The cost for small businesses can be high, the return on investment is not short term. (Of course it depends on how much you move)

Review Source
 
 

Dindo from Magnifico Jeans Inc
Specialty: Apparel
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Reliable for Warehouse Operation !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommended for a warehouse operating 7 days a week.

Pros

I like the most with this product is that it is a very reliable on handling a large scale of warehouse.

Cons

So far, there's nothing negative I encountered with this Product, instead it's very good and automated.

Review Source
 
 

yoraim from DAL DISTRIBUTION
Specialty: Consumer Packaged Goods
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is user friendly and easy to use. This is the perfect software for a warehouse. We were having trouble with our ERP system and decided to make the switch and it was well worth it.

Cons

Billing portion is really confusing wish it was a little more easier and give options to bill other things

Review Source
 
 

Brinomar from Supply Chain Management
Specialty: 3rd Party Logistics (3PL)
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Better in managing groups

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

As a group containing micro groups, this software makes it easy to break the barrier between groups since you can easily monitor the movement of products among groups.

Cons

So far no negative feedback or problems being encountered and hoping it lasts because we can't entertain delays any day now.

Review Source
 
 

Areane from FSPMI
Specialty: Apparel
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is great when it comes to order monitoring and inventory makes accurate. Easy to use.

Cons

Just improve more the features to be more compelling. Great customer support by the way.

Review Source
 
 

Ben from Pacific Auto Company
Specialty: 3rd Party Logistics (3PL)
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great system to manage warehouse inventory

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

3PL Warehouse Manager allows us to maintain accurate inventory counts. A bonus feature that we find really helpful is the ease of use and how it is able to track employee productivity.

Cons

There are really no cons to this software. It is really easy to use and rarely have any technical issues.

Review Source
 
 

Marc from Wholesale
Specialty: Other Nondurable Goods
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Gaining Time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Premium Software for big companies.

Pros

It is a reliable software and very cheap for the value it offers. I think I couldn’t find any software cheaper than this one.

Cons

I feel like the application is made for smaller organizational structures. Why not have a pro version for companies bigger than 50 personnel.

Review Source
 
 

Jonelene from Pace Sensors Limited
Specialty: Electronics
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Good help to track shipment but for small business only like us

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Give us real time information. The bar code scanning helps us manage our stock level much easier. Data can easily share from our warehouse to the office.

Cons

Need more improvement on some functionality. Like transferring stock to other location and doing some adjustments.

Review Source
 
 

Mujeeb from Beta inc
Specialty: High Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Improve Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best Product

Pros

Everything is fine in this product.Need to improve the customers services. You can improve this by taking some proactive decision by helping customers reviews.

Cons

Need to improve the customers services. You can improve this by taking some proactive decision by helping customers reviews.

Review Source
 
 

Satam from Mordor Intelligence
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Review of 3PL Warehouse Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Nothing as of now.

Pros

The best feature of the 3PL Warehouse Manager that I like is its ease of use. Apart from an interactive user interface, it also effectively tracks the warehouse happenings and logs every detail pertaining to a complete warehouse management.

Cons

The thing that I don't like about 3PL Warehouse Manager is the customer support. Once I faced an issue with the interface and tried to contact the customer support team. But, I didn't get sufficient help.

Review Source
 
 

George from Logistics and Supply Chain
Specialty: Transportation & Logistics
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Please buy more now

Pros

Super easy to use, easy to figure out as a first time user. If this was the first time you used this product you should be able to figure it out.

Cons

I have nothing negative to say. Tremendous product, best product, some might say I created this product.

Review Source
 
 

MEHEDUL HASAN from Itskybd
Specialty: Food & Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

On of the Best for WMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Flexible, easy to manage easy learning

Pros

3PL Warehouse Manager have interesting Feature are most like Mobile barcode scanning capabilities enable you to ensure swift and accurate input all of the data

Cons

The say about this feature Turbocharge Your Processes: Small Parcel shipping functionality gives you the power to accurately scan, pack and verify shipments faster than ever before. I can't agree with them, Need Developer Improvement. Overall Good

Review Source
 
 

Donald from Rialto
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

3PL was useful, At a smaller scale.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is fantastic when managing a small Ecommerce business. It helped keep our warehouse in tact and running tight for several months.

Cons

We discontinued use of the product due to its lack of scale. Upon company growth, the software simply couldn't keep up and began to seem inadequate.

Review Source
 
 

Brian from Level2
Specialty: Other Durable Goods
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

3rd party logistics made easy.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ever sense we started selling and shipping equipment 3PL Warehouse has made fulfilling orders and restocking a breeze. Highly recommended!

Cons

Please learn the laws before shipping out of the country. I found out the hard way, 3PL can help you with that.

Review Source
 
 

Ahmed from RAS GAS
Specialty: Petroleum, Oil & Gas
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

Good to have

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good

Pros

Very easy to use
We can have it online and offline
Very strong system and can be trained to the team

Cons

Need some improvement in the features as the features are very limited and can be increased by adding more

Review Source
 
 
 
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Showing 1-20 of 25

Sing from Haflinger

March 2018

March 2018

Helps with the logistics for our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Moving and updating with technology and new software now available.

Pros

I like the way 3pl manager can work with other systems. We like the data it provides for our company making it easy to understand the inventory and logistic.

Cons

Some of our user find a learning curb not all users have an understanding of the data, logistics and inventory details.

Review Source: Capterra
 

Bryan from Left Brain Logistics

March 2018

March 2018

Great sales pitch without much follow-through

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

3PL Central was able to connect to the major shopping carts that are out there fairly seamlessly, but was less likely to be able to handle a bigger ERP system.

Cons

Customer Service was the thing that I liked the least about 3PL Central. All communication with 3PL Central happened over email. There was absolutely not phone support, which made it very difficult to get problems fixed in a timely manner. If you are in an emergency situation there was little to nothing that you can do in order to speed up the service.

Review Source: Capterra
 

Chasen from Erlanger DC
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Product functional but very clunky.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Functioning WMS.

Pros

The software is functionally designed with 3PLs in mind. The software is probably one of the cheaper solutions in the market. The help videos under the "Office Hours" are very useful. There are some folks that work in customer support that are very knowledgeable, if you can get hold of them.

Cons

The company promises a lot in terms of coming features and developments and has yet to deliver and customer support leaves a lot to be desired. It is apparent they spend a lot of money on advertising to attract new customers, but from what I have experienced they don't care much in terms of retaining their customer base. For example, I have an open help ticket almost a month old, I have reached out to customer support several times now with no communication back from 3PL on the issue - prompting me to place this very review.

Mobile app is particularly buggy, and their mobile support outfit is particularly unresponsive.

Review Source: Capterra
 

John from Siggins

April 2017

April 2017

Warehouse manager review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is useful for the most part, not the best thing that i have used, but it does get the job done.

Review Source: Capterra
 

Fabio from Interglobo NA
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Poor Customer service and support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Terrible customer service and support. The training session was done very well but i'm still waiting for the customer service and support to solve an issue since July. There is no follow up, no updates, no solutions on their side.
Software is pretty basic too.

Pros

simple

Cons

basic

Review Source: Capterra
 

Stephanie Miles

September 2013

September 2013

Global Warehouse Management

Product Quality

Product Quality
Quality

Online automation tools effectively decrease the amount of one-on-one time that warehousing employees spend speaking with clients via telephone or in person, without sacrificing customer relationships in the slightest. On the contrary, manufacturers and other vendors actually feel more loyal to a warehousing company when they are notified about updated inventory information and shipment statuses in real-time, day or night.

3PL Central’s web-based management system saves warehousing companies money by doing away with long-term contracts. Instead, users pay only for the features they need. Users can also add and remove warehouses from their internal system with just a few clicks of the mouse, and they can use 3PL Central’s proprietary “Billing Wizard” to track all billable activity and charges by customer.

Pros

3PL Central provides a great value for warehousing professionals

Cons

The platform's features are very industry-specific.

Review Source: GetApp
 

Tim from Swan Packaging Fulfillment

February 2012

February 2012

3PL Central Product Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Would not hesitate to recommend.

Pros

Very well suited for 3PLs that manage many clients across many industries, need retail replenishment and EDI compliance, have basic kit assembly needs and ship primarily cases/pallets. Customer support is very responsive and accommodating. Integration for data exchange is very tight. Pricing is reasonable and there is no nickel & diming that is common among software companies. Web-based SaaS is great. Reporting is well rounded & customizable.

Cons

Needs some more development on individual unit pick/pack capabilities for high SKU count & high volume operations but otherwise very versatile for both B2C and B2B 3PLs.

Review Source: Capterra
 

Arlene from FTW-Inc.

February 2012

February 2012

I would highly recommend this program to other 3PL Warehouses...

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would highly recommend this program, in fact we have already sold it off to one of our own customers that is how good it is, in less than 60 days of usage.
3PL has allowed us to create a benefit for our customers, and has strategically positioned our company in the right place for future growth.

Pros

The implementation process was seamless, it allowed us for an extremely efficient transition from our old system. The site was very easy to navigate, and very self teachable. 3PL has allowed us to bring more efficiency internally, which allowed us to use our existing staff to take on more business rather than adding the added labor expense

Cons

I honestly and sincerely cannot think of one.
.

Review Source: Capterra
 

Joszef from ABF Fulfillment/usellweship

October 2010

October 2010

Outstanding 3PL software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

After numerous demos, 3PL's SaaS package is by far the best you can find and with pricing that was well within our small companies budget.
No need to buy and install software, being able to access from any computer, upgrades included. We were shipping our first orders the day they gave us access.
The billing tool is the best to make sure you capture every costs, if your big enough, this tool is probably a profit center in itself.

Pros

We were looking for an alternative to a slow, cumbersome WMS system for managing our 3PL fulfillment services business. After reviewing and demoing over a dozen options, we found that 3PL offered the the best selection in functionality to meet our needs.
We were excited about the ability to offer online access for our clients and customizing packing slips to match our clients look and feel.
From entering orders manually, importing CVS files, setting up a quick ftp connection to EDI, 3PL offered the most options for getting our clients orders in and ready to be processed.
We were concerned about a SaaS package and speed communicating but performace has been fast, up-time has been incredible and their support team is quick and knowledgable.
Attaching documents to transactions is a great feature and eliminates our need to save file cabinets full of receiving paperwork.
Upgrades being included is about the best you can ask for.

Cons

As a SaaS, linking to Worldship or other desktop shipping apps is not as direct as we would like but I think improvements are in the works for this as well.

Review Source: Capterra
 

nanda from KumarTech

July 2010

July 2010

Great Preoduct

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great product for all catergories

Pros

great product. Trial version helpful

Cons

Need more documentation

Review Source: Capterra
 

Zach from EZ3PL/Derstines

July 2009

July 2009

3PL Central

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great solution for small to mid-sized 3PL providers.

Pros

The product has been a great solution for us as it's very inexpensive and uncomplicated to implement and run. Our core business is Foodserviec and we did not want to implement a full warehouse management package to run our 3PL business so we looked for SaaS solutions instead. 3PL Central was among the least expensive we found and it has all of the core functionality we need. Customer service/support are excellent. The product is being improved on constantly. Although not the most sophisticated package on the market it offers a strong value.

Cons

Ease of use is not what it could be because of a few shortcomings like not being able to alpha search product descriptions for order entry or reciever entry.

Review Source: Capterra
 

Basel from Dream World

July 2009

July 2009

Best 3PL Software for Smal to med size warehouse

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

3PL is the most inexpensive warehouse management tool I have ever implemented, but it's also fast, complete, and straightforward.

Pros

Ability to manage warehouses, products, orders and customers from anywhere you have internet connection dramatically saves time and money. 3PL is the best investment the a small to med size warehouse can have, it is very easy to use which cuts on training time and rich in practical features that makes it affordable to all small businesses.

Cons

The lack of an auto save feature is problematic omission we hope to see in future releases.

Review Source: Capterra
 

Chris from installation Service Group

July 2009

July 2009

3PL Warehouse Manager

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

As one of the first customers of 3PL Warehouse Manager we have seen the evolution in this product. Our company would recommend this product to other users.

Pros

Very versatile! Our clients are overwhelmed with the information provided.

Cons

None that our company has found.

Review Source: Capterra
 

Mike from Hartsfield Warehouse

July 2009

July 2009

How 3PL connected us to our Customers

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our distribution customers demand a warehouse management system that allows 24/7 visibility of their products, that allows them to send and receive orders electronically and is scalable to meet their future growth plans. The solution for us was 3PL. The 3PL system gives our customers outstanding features but still provides our company with a cost effective WMS solution. The ease of navigation for both customers and our users is a big plus. New features are always being added to upgrade the system. Customer support has been terrific. When we have a problem the courteous staff at 3PL has always responded quickly and professionally. I also like the small business attitude of "how can we get it done together so everyone wins". 3PL has been great for our company and I recommend it to any warehouse looking to upgrade their WMS system.

Pros

3PL offers us the following benefits:

24/7 web visibility for our customers.
Multiple EDI formats to exchange data.
Shiping and receiving e-mail notifications.
Ease of navigation for customers.
Simple order and receiving windows navigation.
UPS label integration.
On-going system upgrades at no charge.
Excellent reporting capabilities.
Bar coding capability.
Great customer service.

Cons

System needs to provide the capability to print pallet labels for inbound shipments with lot and shipment details.

System needs to be upgraded to provide more flexible billing schemes.

System needs to produce a distinct shipping tally for the consignee to sign at time of pick-up.

Review Source: Capterra
 

Charlie from CajunGrocer (aka Webmatter Cold Storage)

July 2009

July 2009

Title is fine

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

yes, would highly recommend.

Pros

easy to use

Cons

none at this moment. all needs taken care of.

Review Source: Capterra
 

Rod from Justrukit Logistic Services Group, Inc

July 2009

July 2009

System Overview

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great buy for the small to mid-sized company on a tight WMS budget.

We've certainly got more bang for our buck!

Pros

Web-based system that is very user friendly.

System is scalable, thus giving us the opportunity for growth, whether we're processing one carton or 100,000 cartons it works.

Cons

We have not had any issues, the support team has worked to resolve any challenges we've encountered.

Review Source: Capterra
 

DOMINIC from TRANSPORT TEAM DISTRIBUTION

July 2009

July 2009

Our inventory accuracy went from 91% to 99% allowing us to provide better customer service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

3PL's web-based system has kept our initial investment costs down. Our inventory accuracy went from 91% to 99%, allowing us to provide better customer service and avoid expensive errors. 3PL has also provided us with a solid checks and balances system, which was the driving force behind implementing a warehouse management system. We are automatically alerted on all receipts and shipments, so no inventory goes unaccounted for. No other solution out there is in the same league in terms of functionality, ease-of-use, and pricing. We love it!

Pros

- Easy-of-use and implementation across our different locations.
- Low initial investment costs.
- We can give customers an answer in a couple of seconds or they can log in and check themselves.
- Our customers like having the ability to log on and see their inventory status.

Cons

- Turn-around time on adding new features

Review Source: Capterra
 

Cindy from Falcon Worldwide Distribution

July 2009

July 2009

My experience with 3PL software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would definately recommend 3PL software to anyone in the 3PL business. We have been very pleased with the functionality, cost and customer support. Also, 3PL is always looking for ways to improve their product...most always without additional costs.

Pros

Web-based 3PL software is exactly what we need at Falcon. Being web-based, we are able to access our data easily, and our customers are able to view their transactions and inventory 24/7. This fact alone helps reduce the number of customer service calls for routine information. Another savings comes from the absence of upfront infrastructure expense required with site-based systems. Rather than ordering equipment and software and waiting for it to be installed and secured, we were up and running almost immediately. We would not choose anything other than 3PL software for our needs.

Cons

The only thing I could consider a con at this point is possibly the restrictions we currently have with running our shipping labels through 3PL. Although, there are some labels setup, we are not adequate for our needs, so we have a separate program set up where we enter and print our labels. I do know, however, that this issue is before the developers, and we anticipate upgrades in this area soon.

Review Source: Capterra
 

Doug from TCG Continuum

July 2009

July 2009

3PL Central User Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This has been a great system for us.
It's very easy to use
The integration was relatively quick and easy.
Almost immediately we began to reap the benefits/efficiencies 3PL Central provides.
The added functionality has improved our offerings & service to our current clients and has also been a great sales tool. The customer service has been very responsive to our needs.
They've been excellent at listening to our requests and promptly modifying the system.
3PL Central has worked great for us.
I'd fully recommend it as a WMS solution.

Pros

-Very easy to set up and get started.
-Intuitive interface.
-Responsive customer service with frequent updates based on our needs/requests.
-Affordable yet robust.
-Direct access for our clients.

Cons

-Shipping module isn't great.
-Inability to do ad-hoc reporting.
-No current Quickbooks billing integration (but on the plus side, this is something they are working on based on client input).

Review Source: Capterra
 

Erik from Falcon Worldwide Distribution

July 2009

July 2009

Falcon Worldwide Distribution

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

3PL is an integral part of the success of our business and the success for the future. We see 3PL as a true partner as we grow and develop.

Pros

Excellent for ease of use and training. 3PL format has allowed our employees to be much more effective for order entry, document preparation, and inventory management for our customers. Very good login capabilities for customers to gain real time information. Excellent customer support by 3PL staff.
Effective tool when courting new customers. Automatic emails and login for customers + ability to promote multiple warehouse locations is strong selling point.

Cons

Took some time to have new features requested for followup. Initial EDI implementation took longer than expected. This may have been more for the EDI partner than 3PL, but all tied together.
Report writer would be great enhancement feature we are looking for in the future.

Review Source: Capterra
 
 
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