About AscendTMS Logistics

AscendTMS is a cloud-based supply chain management (SCM) solution designed for businesses of all sizes. Key features include load management, accounting, finance management, branch management and payment management functionalities within a suite.

The load management functionality of the solution allows users to track supply orders, delivery dates, carriers and distances in the dashboard. Users can also track the financials of their load assignments to find out the most profitable ones. This module also allows users to assign the most profitable carriers and third party logistics service providers to ship their loads.

AscendTMS features load GPS tracking which allows users to track the geographical location of their carriers on a physical map with the ...


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Supported Operating System(s):

Web browser (OS agnostic)

206 Reviews of AscendTMS Logistics

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(178)

178

4 stars

(22)

22

3 stars

(6)

6

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 206 results

October 2019

Tamara from Krewe Logistics LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Great TMS

I just started my business a year ago at that time I was looking for the best TMS for a small start up company that would fit my needs and I have found Ascend TMS to fit my needs. Customer servie rep was very helpful assisting me with setting up branches.

Pros

Ascend is very user friendly and cost effective

Cons

The shipper directory could use an update

Reasons for Choosing AscendTMS Logistics

Ascend is more cost effective

Response from InMotion Global Inc.

Replied October 2019

Thanks for the AMAZING review, Tamara. You ROCK!!! The AscendTMS Team

January 2020

Katherine from Peak Logistics Inc

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Best choice!!

We started our brokerage in February 2019 -- and as we were growing, we needed a TMS system, excel spreadsheets were just not cutting it. We were able to really increase our capacity and use our time more wisely!

Pros

I love its customizability and their customer service! We were able to structure the load board how we wanted it. Also, they are really great about listening to their clients. I've had some suggestions that I provided them and they actually implemented them! It's great to see a company actually give you what you are looking for in a program. I know they have a lot in the works and I look forward to growing with them! Also -- with them being partnered with TriumphPay - it was been a lifesaver and timesaver for us. and the price is really great - as a start up -- it's a little tight with revenue and expenses. I really appreciate that as well.

Cons

I'm great! I really have nothing to complain about. Only thing that would be great to have is the bill payment communication to Quickbooks. But that is super minor.

Reasons for Choosing AscendTMS Logistics

I liked their loadboard look and feel, partnership with Triumphpay, Fourkites, and the load boards, and other companies. I love that they were explaining their future updates such as the customer portal. And the price was huge because there are 3 of us. And [SENSITIVE CONTENT HIDDEN] -- our go to guy --- we just clicked really well. I really appreciated his customer service!

Response from InMotion Global

Replied January 2020

Katherine - what an amazing review. THANK YOU SO MUCH. I will let our entire team know about your kind words. The AscendTMS Team

July 2020

Scott from Stull Trucking Inc

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

AMAZING PRODUCT

I absolutely LOVE this system.

Pros

EASE OF USE!!! This has got to be the most cost effective and user friendly system that I have used to date! I have managed to utilize the tolls and the partners they offer, cut my costs and eliminate the need for multiple programs. Their customer support is beyond words, I will leave it at AMAZING.

Cons

Tracking, Only thing I wish we had a better tracking option.

Reasons for Choosing AscendTMS Logistics

Price, Features and Ease of use

Response from InMotion Global

Replied July 2020

Hi Scott - THANK YOU FOR SUCH AN AMAZING REVIEW!!! Thank you for your dedication to AscendTMS. You ROCK!!!

May 2020

Shawn from Luminous Logistics, LLC

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

May 2020

Good For What You Pay

Overall the TMS allowed me to get up and running, but as we continue to grow, we've reached the point of needing to find a TMS that fits our needs. This is a great startup TMS, but realistically anyone who does over $1 - $2 mil in rev will outgrow the TMS fast.

Pros

This software allows you to get up and running fairly quickly, customer service is good when they are open and you can reach someone to talk with. They always seem to be doing updates which is a good thing I suppose.

Cons

Your always told their doing updates which is a good thing, there is never any type of notice when changes are made, what the changes are that are being made, and if you work on the weekend you can't reach anyone. Today particularly systems are down, been down for over an hour, can't reach a single person for support, help, and prevents you from doing your very basic freight functions. As a business owner, paying hourly employees, independent brokers can't help their clients and customers, this snowballed very quickly and go out of control. Would be nice if we knew what changes were done, when support tells you they will submit a change and get back to you when the change will be done that there was follow through, that you could get support when needed, and have help as the system can be clunky and super temperamental at first. Especially with being a premium user.

Response from InMotion Global

Replied July 2020

Hi Shawn - thanks for the review. YOU MIGHT WANT TO CHECK YOUR INTERNET CONNECTION. In the last 5 years years we've been down for less than 44 minutes TOTAL. So, I don't think it was AscendTMS that was down, it was likely your Internet connection. Regarding size of our customers, our largest customer is a $9 billion distributor with 360 DC's and 3 separate logistics offices in North America. So, we can definitely support both the biggest logistics operations as well as the smallest operations like yours (hopefully you'll make it to $9 billion one day, too . We are glad you're using AscendTMS, Shawn. We'll keep adding more and more features - AND WE'LL CONTINUE TO BE THE HIGHEST RATED TMS SOFTWARE ON THE PLANET!!

June 2020

JACOB from Rite Way Logistics

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Thank you for your services

Very appreciative to the services you provide, thank you

Pros

Ascend is user-friendly. Very affordable. Quick access to information that is needed.

Cons

There could be less steps to completing tasks

Reasons for Choosing AscendTMS Logistics

Amazing reviews for Ascend

Response from InMotion Global

Replied July 2020

Jacob - what an AMAZING REVIEW. Thank you so so much. The AscendTMS Team.