Our experience using this software has been great. From the first day we setup till now, no regrets.

Pros

The most impressive thing is the superb support and ease of customizations. Ramjith has been great with getting and implementing our periodic change requests. Support is just a email away. Actually, we even get support via WhatsApp. Ease of use is the best there is. This software gives more value for what it costs. The software is very stable. At the beginning we had fears as to it's stability but till date we have never had a down time. We also love the mobile app for Android devices. Our dispatch drivers use the app for deliveries. Proof of delivery is captured via the app. The support team was also helpful in setting up our client's website. As a consulting firm, Courier Software has been a proper fit for our customers in the logistics business. I would recommend this for anyone.

Cons

Nothing here really. We're yet to see any downsides. I think the pros trumps the cons there may be but we haven't seen any yet.

Absolutely the best courier software out there!

As a small business we searched high and low for a software to suit our needs as one size does not fit all. Courier Scripts, has solved all company needs making our day to day operations a lot easier to manage, more efficient and more transparent with everything in one place. Whatever challenges we had there was always a solution! It's powerful and packed with lots of features - customer portals, reports and access anywhere and they're always improving. This excellent package is the best decision I've ever made for our company and the customer support is unmatched and continues to exceed our expectations!

Pros

-Logical, clean and simple interface -Ease of use for everyday business - Quality reporting features, visual representation of dashboards for easy analysis - Ease of Customization to our needs -Excellent pricing, the price simply cannot be beaten for the plethora of features

Cons

Upload/ Processing actions can be slow sometimes.

Feedback on WayBill

- Streamlined the overall Courier process - Very minimal manual intervention - Robust functionality

Pros

- Developers of this product have thorough knowledge of the Courier business process - Well integrated product with other 3rd party e-Commerce products - Beyond expectation since it has much more functionality than other Courier softwares - Excellent Support - We failed 6 other Courier Softwares during the Proof of Concept due to missing features. Waybill surpassed all our expectations

Cons

They should start thinking about AI in Courier business although it is too early to adopt AI.

Software which provide all what we need

Any minus with this software could be clear by the customer service, easy to custom, and help our company to maintain our daily activity

Pros

How easy to use, details and could build an invoice per each customer

Cons

So far nothing really complicated in there, just about how we save the address for receiver and sender, should be could save easily on the system (we can’t wasting time by open the account for the customer first then register the address) we need the address could be instantly save when we add/create new shipment under the name of customer

Service

Pros

Very nice features and user friendly. Highly recommended.

Cons

Nothing - all features are great and when I request support to add features they immediately help.