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Order Fulfillment Software


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3PL Warehouse Manager by 3PL Central logo
 
3PL warehouse manager is a cloud-based warehouse management system designed for third-party logistics companies to manage multiple customers, processes and billing schedules. The system enables access to real-time information and provides... Read More
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3PL warehouse manager is a cloud-based warehouse management system designed for third-party logistics companies to manage multiple customers, processes and billing schedules. The system enables access to real-time information and provides... Read More
 
3PLink by Camelot 3PL logo
 
3PLink provides a fully automated, truly comprehensive Warehouse Management System specifically designed for the third party logistics industry (multi-client, client-owned inventory). A market leader since 1987, Camelot 3PL Software... Read More
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3PLink provides a fully automated, truly comprehensive Warehouse Management System specifically designed for the third party logistics industry (multi-client, client-owned inventory). A market leader since 1987, Camelot 3PL Software... Read More
 
WISE logo
 
Royal 4’s WISE integrated in-bound/out-bound asset management, warehouse organization, and transportation management features make order fulfillment much easier. Flexible with hosting in-house or by Royal 4.
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Royal 4’s WISE integrated in-bound/out-bound asset management, warehouse organization, and transportation management features make order fulfillment much easier. Flexible with hosting in-house or by Royal 4.
 
Infoplus logo
 
Infoplus is an inventory management solution for small to midsize organizations in industries including consumer goods, electronics, food and beverage, retail, pharmaceuticals and more. The system is offered primarily as a web-based... Read More
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Infoplus is an inventory management solution for small to midsize organizations in industries including consumer goods, electronics, food and beverage, retail, pharmaceuticals and more. The system is offered primarily as a web-based... Read More
 
Fishbowl Inventory logo
 
Fishbowl is a business automation and inventory management platform for small to midsize companies. It integrates with QuickBooks accounting. Fishbowl offers inventory control, material requirements planning (MRP) and job shop floor... Read More
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Fishbowl is a business automation and inventory management platform for small to midsize companies. It integrates with QuickBooks accounting. Fishbowl offers inventory control, material requirements planning (MRP) and job shop floor... Read More

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Slingshot Enterprise Business Suite logo
 
Slingshot Enterprise Business Suite is a cloud-based enterprise resource planning (ERP) solution for midsize to large businesses. The software offers an integrated suite with procurement and order fulfillment, supply chain planning,... Read More
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Slingshot Enterprise Business Suite is a cloud-based enterprise resource planning (ERP) solution for midsize to large businesses. The software offers an integrated suite with procurement and order fulfillment, supply chain planning,... Read More
 
Infor Supply Chain Management logo
 
Infor Supply Chain Management is a powerful tool designed to help organizations optimize their supply chain from end-to-end. With analytics at its core, Infor SCM helps you gain greater visibility into every facet of your supply... Read More
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Infor Supply Chain Management is a powerful tool designed to help organizations optimize their supply chain from end-to-end. With analytics at its core, Infor SCM helps you gain greater visibility into every facet of your supply... Read More
 
TECSYS EliteSeries logo
 
EliteSeries is a user-friendly Supply Chain Management solution from TECSYS. In addition to flexible deployment options, open source architecture gives companies maximum flexibility to customize and integrate the system.
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EliteSeries is a user-friendly Supply Chain Management solution from TECSYS. In addition to flexible deployment options, open source architecture gives companies maximum flexibility to customize and integrate the system.
 
Da Vinci Supply Chain Business Suite logo
 
Wolin Design Group (WDG) helps companies of all sizes manage their supply chain by providing products that address the challenges found in today's competitive business environment. With WDG, organizations have access to both traditional... Read More
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Wolin Design Group (WDG) helps companies of all sizes manage their supply chain by providing products that address the challenges found in today's competitive business environment. With WDG, organizations have access to both traditional... Read More
 
Enterprise WMS and Interchange EDI logo
 
Enterprise WMS and Interchange EDI by Ramp Systems is a warehouse management system (WMS) that provides tools for both asset-based and non-asset-based 3rd party logistics (3PL) companies. The software has a report writer feature that... Read More
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Enterprise WMS and Interchange EDI by Ramp Systems is a warehouse management system (WMS) that provides tools for both asset-based and non-asset-based 3rd party logistics (3PL) companies. The software has a report writer feature that... Read More

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Contract Insight Contract Management logo
 
Contract Insight is a contract lifecycle management solution developed by CobbleStone Systems. It can be deployed either on the customer’s premises (with perpetual licensing) or in the cloud (with monthly subscription licensing). Contract... Read More
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Contract Insight is a contract lifecycle management solution developed by CobbleStone Systems. It can be deployed either on the customer’s premises (with perpetual licensing) or in the cloud (with monthly subscription licensing). Contract... Read More
 
Coupa Cloud Spend Management logo
 
Coupa Cloud Spend Management combines deep knowledge of e-procurement and expense management with a cutting-edge cloud computing architecture to help businesses spend smarter and save more. It brings industry leading innovations in... Read More
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Coupa Cloud Spend Management combines deep knowledge of e-procurement and expense management with a cutting-edge cloud computing architecture to help businesses spend smarter and save more. It brings industry leading innovations in... Read More
 
Conga Novatus Contract Management logo
 
Conga Novatus Contract Management software is a solution designed to help businesses generate, track, maintain and report on important business contracts. Conga Novatus Contract Management solution automates the CLM process from creation... Read More
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Conga Novatus Contract Management software is a solution designed to help businesses generate, track, maintain and report on important business contracts. Conga Novatus Contract Management solution automates the CLM process from creation... Read More
 
BluJay Solutions Procurement logo
 
BluJay Solutions’ Transportation Management offers cloud-based procurement, supply chain planning, execution and settlement transportation. Users also have access to BluJay’s Global Trade Network with various connected partners.... Read More
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BluJay Solutions’ Transportation Management offers cloud-based procurement, supply chain planning, execution and settlement transportation. Users also have access to BluJay’s Global Trade Network with various connected partners.... Read More
 
Oracle SCM Cloud logo
 
Oracle SCM Cloud offers a full suite of applications for companies to manage their supply chain, distribution, manufacturing, inventory management, and fleet.  Using product development, users can create a detailed bill of material... Read More
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Oracle SCM Cloud offers a full suite of applications for companies to manage their supply chain, distribution, manufacturing, inventory management, and fleet.  Using product development, users can create a detailed bill of material... Read More

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3G-TM logo
 
3G-TM is a comprehensive transportation management system suitable for shipping and third-party logistics companies. This system can be installed both on-premise and in the cloud. It can be bought as a suite, or its individual modules,... Read More
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3G-TM is a comprehensive transportation management system suitable for shipping and third-party logistics companies. This system can be installed both on-premise and in the cloud. It can be bought as a suite, or its individual modules,... Read More
 
MercuryGate logo
 
MercuryGate is a transportation and supply chain management system (SCM) suitable for businesses of any size in a variety of industries. It can be deployed as either a cloud-based or on-premise solution. It offers support for all carrier... Read More
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MercuryGate is a transportation and supply chain management system (SCM) suitable for businesses of any size in a variety of industries. It can be deployed as either a cloud-based or on-premise solution. It offers support for all carrier... Read More
 
SphereWMS logo
 
SphereWMS warehouse management software optimizes workflow, direction, and processes at an operational level to increase efficiency and drive down costs for 3PL's, distribution, fulfillment, e-commerce, and retail operations. Inventory... Read More
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SphereWMS warehouse management software optimizes workflow, direction, and processes at an operational level to increase efficiency and drive down costs for 3PL's, distribution, fulfillment, e-commerce, and retail operations. Inventory... Read More
 
Atlas Planning Suite logo
 
Atlas Planning Suite, provided by John Galt Solutions, is a supply chain management platform designed to suit the needs of scaling businesses in various industries. Companies in manufacturing, agriculture, industrial equipment, hospitality... Read More
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Atlas Planning Suite, provided by John Galt Solutions, is a supply chain management platform designed to suit the needs of scaling businesses in various industries. Companies in manufacturing, agriculture, industrial equipment, hospitality... Read More
 
Aptean Warehouse Management System logo
 
Available in the cloud or on-premise, Aptean Warehouse Management Systems (WMS) are built for single-site, multi-site or multi-national organizations that need a real-time, 360-degree view of their supply chain. Performance dashboards... Read More
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Available in the cloud or on-premise, Aptean Warehouse Management Systems (WMS) are built for single-site, multi-site or multi-national organizations that need a real-time, 360-degree view of their supply chain. Performance dashboards... Read More

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Buyer's Guide

by Lisa Hedges,
Content Analyst
Last Updated: September 22, 2017


Here's what we'll cover:

What Is Order Fulfillment Software?
Common Features of Order Fulfillment Software
Evaluating Order Fulfillment Software
Market Trends to Understand

What Is Order Fulfillment Software?

An order fulfillment system automates the order fulfillment process, ensuring that a production order is completed with the highest level of accuracy and least amount of lead time necessary. It promises high quote accuracy, fulfillment efficiency and billing management tools to maximize billing and order effectiveness. It is often combined with transportation management software and warehouse management software to create a supply chain execution system that promises real-time visibility.

Inventory reports screenshot in Warehouse Manager

Inventory reports in 3PL Warehouse Manager

Common Features of Order Fulfillment Software

Order fulfillment starts with a smooth quote-to-order-to-cash transition, so the user can deliver a quote to the buyer that is both accurate and achievable, the implication being that customers expect no deviation from the original quote provided to them by the supplier.

Once the quote offer has been accepted, the next step is order fulfillment, which comes with four potential degrees of flexibility:

Made-to-stock (MTS) or build-to-forecast (BTF) This option is for products that are mass produced in anticipation of future demand and will be used by vendors whose products are in constant demand and never customized. The software would likely suggest recurring billing cycles to meet ongoing sales and purchase needs.
Build-to-order (BTO) or make-to-order (MTO) BTO or MTO software is for standardized products that are produced only when ordered, but are never customized in the building process. This requires project-based billing, but simple efficiency, rather than customizability in the ordering process.
Assemble-to-order (ATO) The ATO option is for products that are assembled to order from a select number of possible components. ATO allows only as much customization as the available components can deliver, providing the minimum amount of flexibility required in this situation.
Engineer-to-order (ETO) The most customizable option, ETO gives the customer more control over the design of the product by engineering production to the customer’s needs. Order fulfillment software would likely assign time-based billing to ETO products and allow much greater overall functionality to meet the required customization.

Finally, order processing software handles financial transactions through billing management, which prevents billing errors that would otherwise interrupt cash flow. The important thing for suppliers is to limit days sales outstanding (DSO) and obtain real revenue from customers. In this case, order fulfillment systems use accrued or deferred revenue recognition processes to keep track of accounts receivable and which customers have paid for products and services rendered.

Order fulfillment itself is often included as functionality within a slightly-broader order management system.

Evaluating Order Fulfillment Software

Obviously, the type of product(s) and degree of customization required will be the biggest deciding factor in evaluating order fulfillment software. A close second will be quoting billing needs, since quote accuracy and billing cycle requirements are such a key component of order fulfillment.

Consider the following when selecting an order fulfillment software vendor:

  • Are price quotes a major part of your ordering/fulfillment needs?
  • To what degree are products manufactured and/or customized to order?
  • Do you need time-based billing?
  • Do you mass-produce products in anticipation of future demand?

Market Trends to Understand

Over the past couple of years, there has been increased focus on improving order fulfillment by making the supply chain more efficient. Technological advancements can help companies achieve customer satisfaction with faster processes and ultimately, deliveries.

Here are a few market trends that buyers should keep in mind:

E-fulfillment of orders in the future. Improved channels of shopping for customers means that businesses will ensure faster shipments, accurately predict which products will be popular at what time and increased loyalty from customers.

Mobile devices to check up on orders. Mobile apps have been successful in enhancing the shopping experience. Therefore, many retailers are using mobile apps in their physical and/or online stores. Apps help them promote new products and inform customers about sales. The customer experience is further boosted through heavy discounts and coupons that are redeemable only on the mobile apps. This drives up the usage of the app.

More accurate predictions of seasonal demand and sales. The use of big data and analytics to gauge seasonal demand and sales has resulted in near-accurate predictions. Retailers are using this data to make sure that the staff are trained, inventories stocked, delivery schedules finalized and processes synchronized to ensure smooth operation before the demand soars.

Technology can help to improve operations. Businesses, especially e-commerce companies, track and manage their supplies, volume and transportation using their mobile devices and PCs. These tools have sped up the processes across the supply chain. The adoption of cloud-based software has also helped retailers and suppliers gather data to make business decisions. As cloud security improves, more businesses are expected to adopt cloud solutions.

Expanding warehouses will enable shipping of large items. Over the past few years, the boom in e-commerce has led to increased sales of larger items as well. To meet this demand, businesses need to expand the sizes of their warehouses and anticipate backup options for storage. They also need to utilize local fulfillment centers for faster deliveries, thus, increasing their competitiveness in the market.

Globalization helps to accommodate international demand. With market boundaries transcending national boundaries, international demand will drive speedy deliveries in the order fulfillment industry. Sellers and buyers in different corners of the globe can conduct business without worrying about exaggerated shipping and delivery charges. Various e-commerce companies will offer products from different countries, making it possible for customers to access international markets from the comfort of their homes. The order fulfillment solution should be able to deal with multiple currencies and allow digital payments, such as Bitcoin, so that small players can fairly compete with the bigger, international players.

Inventory should be managed in real time. Supply chains are expected to introduce technology, such as beacons and sensors, to quicken checkouts and restocking. Businesses will need solutions that automatically track on-shelf supplies, restocking, reordering and even manufacturing in real time on a regular basis.

Environment-friendly measures will increase sustainability. Businesses need to have minimal impact on the environment to be sustainable in the long run. They need to adopt green processes that reduce and prevent wastage. They can use order fulfillment software to change their delivery and sourcing practices and become environment friendly.

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