ERP Agnostic Tech with top-tier support

Extremely positive product experience. We consistently hit fill rate targets, and when we struggled StockIQ worked along with us to tweak our settings to get where we needed to be.

Pros

We are on a custom ERP, so most out of the box solutions wouldn’t work. We also have a somewhat complicated ordering system with lots of specific parameters. StockIQ was able to handle all of our needs, even when a few required so slight tweaks. The implementation team was committed to our success and continued to help us optimize our settings, and regularly listens to feedback and adds functionality.

Cons

Not much not to like. It’s leaps and bounds above our previous system. Any complaints I have are caused by our internal data structure and not StockIQ.

A complete solution for demand management

Couldn't be happier. It has increased our inventory visibility and we have more levers that we know how to use to get our levels right.

Pros

The onboarding process was focused on us. With other solutions we talked to, we were going to have to fit their mold. With StockIQ, [SENSITIVE CONTENT HIDDEN] and the team took time to understand our ERP (custom) and determine the best fit. It's always being updated and user feature requests are taken seriously. At least half a dozen new features were added because we requested them to make things easier.

Cons

We as a company like to use a lot of "uploads" to adjust things. At launch, not a ton of those were supported but more and more have been added. I would also argue that we're a bit uncommon in that request.

Stock IQ Forecasting Solution

Stock IQ is a great software and their team engages actively to understand how your business operates. You aren't buying software, you adding a partner who is working with you to reach your goals. They are a trusted partner of ours.

Pros

The platform's functionality expands across our full supply chain for multiple users across different sectors of our business. The platform offers additional tools to help in other departments, they are more than just forecasting. Here are some great features that separate Stock IQ from it's competitors. 1- The team at StockIQ is a big part of the success for us. As a partner, they are always available to support question and engaged in supporting ways to enhance the data from the system. During the past year they setup forums, discussions, and posted best practices to managing forecasting at a time when it was necessary for all of us. 2-Customization- Being able to tie in Product Hierarchy in several levels allows for customized views for different users and maintain data integrity. 3- Executive Summary page- allows users to gain quick insight and digest what's happening in the business again with filtered views for individuals the ability to focus on. 4- Inventory Analysis - the Stratification section provides a transparent cross-section of information surrounding Product Performance as it relates to On Hand Inventory. 5- Firm and Planned tool- organize your forecast needs for both short term and long term by hierarchy, great for sales Goals and Budgeting projections. 6- Pivot tables- being able to drive into data and saving the views is of great benefit. 7- Alerts- there are lots of alerts on the platform that can be managed by the users responsibilities.

Cons

There is a great deal of data to users in Stock IQ that will benefit other departments with in your business. Collaborate within your organization and allow them to be part of the implementation process. Stock IQ is very supportive in adapting the platform based on new requirements. We are reorganizing our data structure to make this tool even more powerful for the whole organization and not just "Forecasting".

StockIQ Review

Pros

The interface on this software is quite simplistic and is very easy for someone new to jump in and understand/navigate. Run times for this software compared to our previous system are also much faster and much more analytical based so you are able to do a deep dive analysis on most everything should you need to. In addition, our inventory levels have become much more effective and in line since the implementation of the software.

Cons

I feel like there is so much to learn about StockIQ and the training we received was not as indepth as we would have liked. Though tutorial videos are now getting posted online, there are probably some features we are not taking advantage of only for the sole fact we may not even know they exist. Because of this, it would be nice if a Handbook or StockIQ Bible was created that went into each nut and bolt of the system. I feel like this would also limit the number of emails that are sent out to the Support Group inquiring about features and system configurations. In addition, and though this has gotten better, the ability to easily upload within the interface is a huge miss in my opinion. For a company who uses StockIQ and has hundreds of stocked models, not having the ability to upload certain things puts more manual work on us to get the results we need.

StockIQ - A Great Partner

Overall, our experience with StockIQ has been fantastic. We implemented in just a few weeks; since then Stock IQ has identified, recommend and implement changes to our hierarchy and settings which has improved our forecasts considerably. Their support is awesome.

Pros

The biggest Pro of StockIQ is their team; they are honest and they stand behind their product. It's rather refreshing. As for features, the product is intuitive and easy to navigate. A (new for me) favorite feature is ability to look at forecasts at various levels of the hierarchy, make major adjustments at any level with just a few clicks, and review and modify from there without having to spend hours adjusting individual forecasts. This has become an essential task due to the extreme swing in demand caused by the pandemic.

Cons

There really aren't any Cons. We run a pretty complicated machine here and StockIQ has worked with us to address our challenges.