About Symantec Endpoint Protection

Symantec Endpoint Protection Small Business Edition is a cybersecurity defense suite specifically designed for needs of the small business.

Core features include antivirus, antispyware and a firewall to protect laptops, desktops and file servers from online threats and hackers. The solution also analyzes downloaded files and applications for potential threats, which prevent employees from triggering attacks.

Symantec Endpoint Protection Small Business Edition has a central control panel and can be managed on-premise or through the cloud via an online portal. A single administrator has the capability to set policies for devices and users and can receive security alerts via SMS or email. Updates are delivered automatically ...


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Supported Operating System(s):

Windows 7, Mac OS, Windows 8, Windows 10

415 Reviews of Symantec Endpoint Protection

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(189)

189

4 stars

(175)

175

3 stars

(35)

35

2 stars

(10)

10

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 415 results

September 2018

User Profile Picture

Fernando from Pelissari Gestão e Tecnologia

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2018

Traditional and trustful solution for corporative environments

It is my job partner, it protects me along my day without being disturbing. Rarely I see an advice for it or need to take a manual action, and it stills there, doing its good job. I recommend it, for sure!

Pros

In our company we use it for all the employees. Our IT department has full control over adjustments of all the installations. Employees don't need to worry about scheduled scannings, updatings, fine tunning or anything else. Its pre installed on all the machines and is there to protect, not to disturb. Its awesome!

Cons

What can be a pro in one hand, can also be a con in the other hand. The way it works on client machines, by being configured by IT department and not locally may cause some troubles. You just can't set an action different than quarantine a suspect object. But we all know that sometimes it can be a bad judgment from the antivirus side, like a driver for Android that I needed to install and it was classified as unknown source and therefore didn't allowed me to proceed with installation. At least an option to ignore the object could be better.

March 2020

Irfan from Pak Suzuki Motor Co. Ltd

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2020

Best Available Protection Tool for large scale Infrastructure.

Overall experience is excellent, this suite provide continue protection from viruses, anti-malware, intrusion prevention and other threats as well as firewall features for endpoint users as well as servers.

Pros

Regular Scanning @ end point users. stop forcefully unauthorized Applications in the network. Best available policies in Firewall for threat detection. fast and best recovery act like more-then Antivirus

Cons

Hanged often not regular still finding Cons. but still space for upgrading.

Reasons for Choosing Symantec Endpoint Protection

feature are excellent. Virus data base Update is hard job at end users Pricing licensing

Reasons for Switching to Symantec Endpoint Protection

feature are not good inundation/data base Update is hard job Pricing licensing

March 2021

User Profile Picture

Rami from Kingdom Concrete

Verified Reviewer

Company Size: 201-500 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2021

My files are totally secured using Symantec Endpoint Protection

The overall experience using Symantec Endpoint Protection is very good, And it keeps me feel safe and protected from all types of viruses threats.

Pros

I make a lot of work with different client who gives me the access to their data, Usually I save it to my laptop to work on it and I need to keep it safe and protected from huge amount of different type of viruses, I use Symantec Endpoint Protection since long time ago, And it keeps my files fully secured and protected while using the software.

Cons

Symantec Endpoint Protection is very easy to use for me, And there is no negative or weak points while using it.

December 2018

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Chaucer from Information Technology and Services/Self Employed

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

December 2018

Use to be fantastic. But that was then. My, how things have changed.

For quite a few years I had Symantec Endpoint Protection (SEP) deployed across servers and workstations in multiple offices. At the time, I found it to offer the best balance of effectiveness and efficiency. Customers support was prompt and professional, and even after I fled the IT profession to preserve my sanity I kept SEP running on my own home computers. All was well until I upgraded to version 14, at which point everything pretty much went to hell. Experiences that I have had with the new version of SEP: • Total system lockups during every comprehensive system scan. The only way for me to get through a scan was to limit the scans to known file types. • The SEP client grabbing every available CPU core without warning, even when there are no scans or updates scheduled. • Technical support whose philosophy is apparently "Make the customer suffer enough and they will never complain again." I spent a least than eight hours doing the bidding of the Symantec's support folks, but when it became apparent that they couldn't solve the problem I tried to close the support case as "problem not solved". At which point they made it clear that they intended to keep me jumping through hoops indefinitely. I finally told them that their constant stream of emails demanding yet more logfiles constituted harassment, and I blocked them at my email gateway for extra protection. Great job, folks. Now, I use Sophos.

Pros

Incredibly granular control of each security component, customizable to suit a broad range of business environments. IF you can get it to run, you get an amazing amount of control over the security policies in place for different types of machines and different offices within your business.

Cons

A tech support team trained in the dungeons of Mordor by the Dark Lord himself. Oh, and about SEP v14 bringing my system to it's knees: I'm sure that some of your customers love that, but I'll pass.

February 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Symantec is one of the toughest antivirus software's out there

I must say that this is by far one of the greatest enemies of Support and in case you want to be sure that something won't be changed in any possible way ( Firewall, incoming connections from some PC in general or files copied ), make sure to get Symantec as you won't be disappointed while using it even a little bit and I can sign this as an agent who is working with it for a couple years so far.

Pros

This antivirus is so good, that it looks like an impossible obstacles sometimes on my work, as I keep encountering it daily while working on some of my Customers. It is easy to deploy, password protected ( if you are trying to uninstall it or stop it, you can't do it without password ) and provides user protection from almost anything, especially as it integrates and utilizes Windows Firewall and Virus Protection on Windows 10 for instance, to provide impenetrable wall for any attack.

Cons

I can say that sometimes I don't like how tough this one is, as it is my daily job to make my software work fine with Symantec, but if Customer Administrator is not online, I am unable to do anything. That's why I would recommend it to everyone out there, as I am battling it for a couple years so far and I know how good it is.

Reasons for Switching to Symantec Endpoint Protection

I used it for a couple years back and it was good, but I wanted to check some alternatives.