Typeform Software


 

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite.

Typeform features survey design, where users can design customized surveys using a drag-and-drop interface. The templates include different types of questions, such as short-text answers, multiple choice questions, long-text answers, picture selections and drop-down menus. Users can also add photos and videos for each question.

Users can distribute surveys using on-site pop-ups and push notifications. Typeform also offers reporting and dashboards, which allow users to track performance metrics such as unique visits, responses and survey completion status. Users can also view survey responses in real time. The product also offers collaboration, which allows users to create tasks for surveys, assign them to people and share the survey findings.

Support is offered through an online knowledge base.

 

Typeform - Mobile view
 
  • Typeform - Mobile view
    Mobile view
  • Typeform - Rating scale question
    Rating scale question
  • Typeform - Select image question
    Select image question
  • Typeform - Multiple choice question
    Multiple choice question
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

166 Reviews of Typeform

 

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Software Advice Reviews (9)
More Reviews (157)

Showing 1-9 of 9

Pooja from PlexusMD
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Eye Pleaser!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have recently started using Typeform and until now experience is good. I have used Google Forms but there is not much of customization options but in Typeform you can beautify your forms easily and make it look eye pleasing.

Cons

It has some logics needs to be added while making your form. But that is totally upto you. Plus the free verison has limited custom options.

Review Source
 
 

Jeel from PlexusMD
Specialty: Health Care / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Easy and Effective!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

In general, I really enjoy using Typeform and it has made life much easier in many ways. So I give it a big thumbs up!

Pros

The best thing I love about Typeform is that it's so effective because it looks so good and the work is done in minimum time. Another thing I like about it is its interface, it's so easy to see and add the logic jumps, the hidden fields, etc. It makes life much easier because of that. Another thing I like it that it has so many features that we can use to make our forms work in the most efficient way. I aslo love the way the summary of responses is given - makes it easy to analyse.

Cons

I did not find many cons while working with Typeform. But here are a few things I noticed:
1. It gets a little slow at times and might take a while to respond.
2. Sometimes even when no changes are made, it shows that someone else has made changes and the last few changes that are made by you get undone.

Review Source
 
 

Rita from Maxim Software
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

No doubt it's beautiful!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is the easiest and prettiest survey I ever used. Even if you don't use any template, starting from a blank is a breeze.

Cons

Well, it's not free. At least not completely. Most of the time I need to use logic, so you have to pay. No logic for free.

Review Source
 
 

Vijay from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Customizable and easy platforms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is Elegant, has a clean design and interface, especially on the taking aspect with good customization options.

Cons

Qualitative analysis is not present. Would love to see word clouds or some other equal treatment in and the logic can take a bit to master the first time.

Review Source
 
 

Lynn from Mango Languages
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Quick and Easy Way to Get Feedback from Employees

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Typeform is a great little piece of software that easily allows our HR department to enlist feedback from our employees by creating various types of surveys. They have many survey templates to choose from, or it is very easy to create your own. It's also easy to download and view metrics from each survey, as well. Overall, a great product.

Cons

Typeform upgraded their software a few months ago, and I find the new interface a little more difficult and confusing to navigate.

Review Source
 
 

Santosh from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great for data comparisons

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Typeform allows you to collect information in a survey format and displays all collected data in a spreadsheet-style page for comparing and analyzing data.

Cons

There is no way to view a single user's data entry as a one page form or document, it always goes into a spreadsheet.

Review Source
 
 

ken from salesforce
Specialty: Hospitality
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Slick survey tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The UI for Typeform is very slick and visually appealing. It's got a step by step process on how to build forms as well.

Cons

The product needs to be integrated with more tools and software. Would like to see more options for data analytics and reporting on responses

Review Source
 
 

Rebecca from NYC DOE
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Beautiful Design

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's also pretty easy to use, even if you're someone who has no background or experience with this.

Pros

The most obvious benefit of Typeform is its design and aesthetics. It creates surveys that are visually appealing and has a nice layout where you only see one question at a time, keeping the survey-taker from getting overwhelmed.

Cons

To add more features, the price seems to be a little higher than what you can get with competitors.

Review Source
 
 

Elena from Eltrino
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great user experience for your customers and high-level support for you as a Typeform client

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Typeform provides the best customer support ever. I'm impressed with their service.

Pros

Allows creating custom forms in an hour without involving web developers.
Various types of questions.
Logic map for questions.
Self-notifications.
Custom respond notification.
Good analytics dashboard

Cons

Restricted design settings
It's impossible to inject other conversion code, Typeform allows only Google Analytics to track visitors

Review Source
 
 
 
Showing 1-20 of 157

Rodrigo Iván from Altacent Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Super Easy To Use and Look Clean and Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, and the forms simply look amazing, you can make incredible lead generation funnels with this app.

Cons

I would love that it integrates with other extra apps to make is easier to use and to track data from it.

Review Source: GetApp
 


December 2018

December 2018

It's basically perfect

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

As a designer, I felt like they really got how important the user experience is when interacting with forms. The flexibility to customize while keeping the interface very clean is a feat to be celebrated.

Cons

I'm not sure I can think anything that I liked the least.

Review Source: Capterra
 

Kinga from WeRSM | We are Social Media
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Typeform is a must!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

With Typeform, you can create forms and surveys for any purpose you want. The variety of templates is impressive, and the pricing (Typeform is free only under some circumstances) is very reasonable. We created out marketing brief with the help of Typeform.

Cons

The variety of features and options can get you lost, making questions can be a bit tricky at first but once you spend there some time you will never look back!

Review Source: GetApp
 

Jay from Freelance
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

The best form builder the web has ever seen

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Put simply, the biggest problem I've solved is feedback and knowing my customers. Previously, it was mostly guesswork. But now that I can send out great forms like this to get feedback, I have more confidence in my strategic decisions.

Pros

Intuitiveness and flow. This software is fantastic. The ability to create wonderfully custom and unique forms tailored to your industry/purpose is incredible. Going even deeper, each aspect of your form can rely on answers given in previous questions. I don't believe there is any other form builder that allows you to do this.

Cons

It's quite a large learning curve. The interface can take some time getting used to as there are a lot of bells and whistles. So it can be overwhelming at first but push through and you'll know your customers very well, very soon!

Review Source: Capterra
 

Camille from C Talulah Wellness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Easy Forms

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Great for online registrations for events and growing an email list.

Pros

Great for gathering information
Interactiveness makes it fun
You can personalize questions based on previous answers

Cons

The integrations can be tricky for a beginner

Review Source: Capterra
 

Jess from Footballshirts4all
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Super fluid and engaging in capturing responses from your audience

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Typeform is super fluid. You hit return and you add a new question, you have live, instantaneous preview side by side to the creation of the survey - it’s genius. It’s this fluidity of the process of creating a survey or quiz that Typeform’s strength lies; this and the fact that you can embed the survey on a web page or in an email, and integrated with 3rd party apps for a multitude of enhancements such as capturing leads from surveys, or sending typeform responses straight to Trello to be followed-up.

Cons

Rather a suggestion when it comes to inserting images: I can’t relocate the images to move them about the screen into the desired position. Ideally I’d like the image to form the background of the question and answers, and not just as a picture underneath the text.

Review Source: Capterra
 


November 2018

November 2018

Slick, solid and stable!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Data organization and visualization, as well as it's integration with custom API and software was the best that could happen to many use cases on my company and also personal side projects. Custom design ability it's also amazing.

Pros

Both the overall form admin and form user experience is amazing. From the design to the interaction, it's really outstanding on the market.
Form building it's a breeze and any user filling it will have an awesome and professional looking experience.

Cons

Although it has lots of integration API features, some block fields could be even more flexible and programmable, such as making a logic condition to check if the user is adult or still a child based on birth date.
Price tiers should be diversified allowing less use cases for cheaper.

Review Source: Capterra
 


November 2018

November 2018

Beautiful but hard to integrate

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Unique design, makes it super easy for the user to focus and answer your questions. It's not missing most of the features for a form tool.

Cons

- Depending on the number of responses in the form, it fails miserably to export a CSV. Don't even try exporting it to Excel.
- Trying to embed a typeform into a landing page looks weird. It unique design makes the form beautiful but it's uniqueness makes it hard to integrate with your brand.
- Sometimes doing complex flows could get messy and confuse.

Review Source: Capterra
 

Petr from 2FRESH Prague
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Well designed lightweight mobile survey tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Our agency uses Typerform for many purposes including quantitative surveys, research participant screening and recruitment, workshop feedback and public workshop registration.
In addition to the standard "pull the data into a spreadsheet" we use Zapier to integrate it into Airtable (an online database) that supports our public workshop registration process.

Pros

It is easy to create surveys and you instantly know how they will look like.
Survey work great on mobile.
Surveys are easy to brand.
Easy to create custom scales (such as ;( :( :) :D) using smilie images.

Cons

There aren't many advanced survey features and thus Typeform isn't that great if you intend to do heavy-duty sociological surveys.

Review Source: Capterra
 


November 2018

November 2018

I like it a lot, the UI is fantastic. A little bit pricey for the paid version

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I think the interface is great and you can generate some very nice, professional forms. I use it for business and am happy with the results. Reports are also great.

Cons

I ended up primarily using Jotform instead because of the pricing. I'd like to see a slightly cheaper version if I'm going to switch my business fully over to Typeform.

Review Source: Capterra
 

Lileana from Child Care Alliance of LA
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Customize

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It is so easy to use and the surveys can be customized to gather the type of data you need, ie/ narratives, yes/no, numerical, etc. You can easily add your logo to the survey and customize it.

Cons

I havent experienced anything that I do not like about this software

Review Source: Capterra
 


November 2018

November 2018

Great add on to our Salesforce instance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

System did what I needed it to do at a low cost. I had a couple of issues that I couldn't get resolved with support. They basically told me to try a couple of things, but didn't really have a straightforward answer to resolve my issue.

Pros

Ability to create forms that feed data into other systems at a low cost.

Cons

Support can only be reached via twitter. Really?

Review Source: Capterra
 

Christine from PAWS Chicago
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Beautiful, easy-to-use surveys

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The user interface and interaction design of the software is phenomenal. Templates are beautifully designed with seamless transitions. It is very easy to create forms.

Cons

I would like to be able to upload multiple assets to an entry. I would also like to be able to allow the user to transition forward within the form without "skipping" a question.

Review Source: Capterra
 

Simon from House of Einstein
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Excellent form app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It’s been a great tool for us to get leads and customer feedback. People enjoy filling it in as we’ve heard.

Pros

Typeform takes away the drudgery of boring forms. It’s a fun way to do surveys or get customer feedback.

Cons

I would love to see more visual customizations and see it working a bit faster.

Review Source: Capterra
 


November 2018

November 2018

Typeform lets you build easy, clean customer surveys

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Typeform is a cleanly designed survey and data collection platform. As I understand it, they aim to improve engagement and completion of these surveys by making them as straightforward and easy-to-complete as possible. The survey builder is relatively straightforward and has a pretty easy learning curve.

Cons

Typeform has a pretty steep pricing cliff – the free plan is highly restricted (which is unsurprising) but the cheapest paid plans are surprisingly expensive, given how much we pay for other vendors who are providing more business-critical services.

Review Source: Capterra
 


November 2018

November 2018

The best-looking form there is

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The design of the platform itself is gorgeous. It also uses the 'blocks' method which makes adding questions easier. On thop of that, it shows the preview for every single question. The AI detects the type of questions and suggests the blocks accordingly. The option to link multiple questions is also awesome.

Cons

Unfortunately, the free version only allows up to 10 blocks, thus 10 questions. It also lacks the option to print individual responses. But otherwise it is a great and good-looking platform overall.

Review Source: Capterra
 


November 2018

November 2018

Great research tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is a cloud-based survey management solution. What is the best thing is that it can be suitable for business of any size. You can customize the questions the way your need to your business. Very important option is the availability for respondents to upload the file or attachment to their answer if they like. It is easy to view the results of the survey

Cons

Probably and only the price. If you need it on a permanent base it is OK. But for one time use it is not so suitable

Review Source: GetApp
 

Kristen from Universe.com
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Best survey platform I've seen

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Typeform makes creating and taking surveys delightful, easy, and fun. I love the little interactions that help reduce the number of clicks.

Cons

After collecting feedback it would be great to see more stats and data on responses. As of right now if you want to get more granular you have to do a lot of manual work to uncover data.

Review Source: Capterra
 


November 2018

November 2018

This is how all forms should look like

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Typeform offers you a way to create great polls, quiz, everything for your form necessities. The best part is that it is not only great to create the forms but also when the user fills this forms they surely appreciate the offering of a great experience.

Pros

- A simple form creator, that offers tons of customization
- The forms created with it are just beautiful, and are surely one of the best experiences for the final user (the one filling the form)
- The user experience is one of the greatest, and it is far superior than the competition.

Cons

- Nothing much, just the limitations of the free plan

Review Source: Capterra
 

Pedro from Unilever
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

Good tool for surveys

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Was really good and I will continue using it

Pros

Really powerful free tool to do surveys. Very intuitive with a lot of different question formats to adapt and also the possibility to have different ways depending on previous answers or to add imagery to the questions.

Cons

I really miss the functionality that surveymonkey has to be able to send the poll to a certain demographics to gather insights quickly if you don't have an email list or visitors etc

Review Source: Capterra