Ratings & Reviews

Overall Rating

4.71 / 5 (174)

4.57 / 5 (30)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 19, 2020

February 6, 2018

Pros/Cons

  • Pros

  • Fairly simple to use. Support was available and responsive. Love being able to sell specific seats.

  • It integrates nicely with credit card payments and was easy to set up on that front. It was VERY easy to scan tickets with the app as well.

  • Cons

  • Mobile app is the only con, but can be fixed with a few things. It won't allow you to make edits to events nor see guest lists. With these two fixes it could be perfect.

  • I would prefer that all reports be available in PDF and excel format. While excel format was great, it was hard to look at on my smart phone.

  • Pros

  • It is a great for the money. They provide excellent customer service, personal attention to needs that arise.

  • Training was easy, it's very intuitive. Our customers have asked for online technology for a long time and they are happy too with the ease of use of the software.

  • Cons

  • Some things are a bit difficult to navigate. Seating charts are small. Mostly satisfied with minimal complaint.

  • There are enough options and enough reports to handle our basic operations, but a large organization may need something more robust.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots