Capricorn vs MuniBilling

Capricorn has 13 reviews and a rating of 4.69 / 5 vs MuniBilling which has 50 reviews and a rating of 4.70 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.69 / 5 (13)

4.70 / 5 (50)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 13, 2019

October 26, 2020

Pros/Cons

  • Pros

  • Capricorn has an intuitive user-friendly layout. We have had no problems with uptime. SilverBlaze support has been excellent.

  • The product has great flexibility for integrating with other software and customers really enjoy the presentation online.

  • Cons

  • The customer service representative management access and role assignment is a bit clunky. Creating new CSR roles

  • n/a Currently, I cant's say anything negative about their product. As mentioned on the 'pro' side the team is constantly looking to develop and enhance their products.

  • Pros

  • The Customer Service Experience was excellent.

  • Very user friendly Timely and very helpful technical support

  • Cons

  • this doesn't applied to me, as of today I have no negative/cons things to say about this software

  • As with all 'off the shelf' products, there are some limitations on customization and configuration. With that being said, we haven't encountered anything that we haven't been able to work around.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux