Capricorn vs Diversified Billing

Capricorn has 13 reviews and a rating of 4.69 / 5 vs Diversified Billing which has 39 reviews and a rating of 4.36 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.69 / 5 (13)

4.36 / 5 (39)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 13, 2019

August 4, 2020

Pros/Cons

  • Pros

  • Capricorn has an intuitive user-friendly layout. We have had no problems with uptime. SilverBlaze support has been excellent.

  • The product has great flexibility for integrating with other software and customers really enjoy the presentation online.

  • Cons

  • The customer service representative management access and role assignment is a bit clunky. Creating new CSR roles

  • Not sure if it's a good idea, but somehow need to view customer password? Capricorn ratings come in daily, a list of the ratings based on screen the customer commented would be helpful.

  • Pros

  • This system is easy to use. Training was very helpful.

  • Great customer service! If I need anything, the crew is amazing!! Easy to learn and use. Reports are good.

  • Cons

  • It seems like it could be simpler. Seems to be hard to pickup for a new employee, but its getting better.

  • I like the software, there is nothing I do not like.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux