About Function Tracker

Function Tracker is a cloud-based venue management solution that assists clubs, restaurants, hotels and catering businesses of all sizes with event booking and customer management. Key features include quote creation, ticket management, invoicing, price adjustments, alerts and reporting.

The application enables team members to view daily, weekly, and monthly events via the calendar and manage registrations for multiple sessions. Caterers can use Function Tracker to prepare menus or meal packages and categorize venue items under equipment, decorations and logistics. The solution also helps staff members manage contact details, add notes and track event history associated with customers. 

Function Tracker offers integration with various third-party...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of Function Tracker

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

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Showing 1 - 5 of 5 results

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April 2020

Amy from Cloud 9 Event Management Pty Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

April 2020

Fantastic, Time Saving Software

Overall the software provides a solution for quoting and communicating our products and services with prospective clients and current clients in a way that is clear and professional. It is easy to edit and update and Function Tracker is constantly innovating and working to provide updates and improvements.

Pros

I most like the flexibility to create packages and categories that work for my business and how easy it is to upload product data. The editing feature between creation of a quote and sending it is very helpful for us as there are a few outputs that are more suited to a caterer than an events company. The team behind the software is responsive, professional and helpful in answering questions and providing guidance and options on how best to use the software to work for my business needs. The ability to create deposit invoices and keep track of the overall event details and the third party suppliers that I may be involving is very helpful in the way I plan and coordinate events.

Cons

The thing I find challenging is using the custom template editor; how to go about creating my own template/ fonts etc that will reflect my brand as opposed to the standard that is offered by the software (although the output by the pre-set features is great)

Reasons for Choosing Function Tracker

The ease of editing the items within the program, along with the fact it was local and because when I started the business 10 years ago it was primarily catering - after 5 years we moved to event planning and styling. I worked previously for another caterer and they were using Catering Tracker, so we started with that and then moved to Function Tracker.

July 2017

Sam from The Verandah

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Best Customer service and always adapting

It's a total one place, multiplatform program that you can manage every part of your event.

Pros

That we can use Function Tracker for every part of our business, Out Catering, Function Centre and Cafe

January 2019

Elise from Porters Plainland Hotel

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

Review

Have only used trial as yet, but the system is a great way to manage all of our functions within one system that all relevant staff can see details.

Pros

Simple to navigate and customizable to our individual business needs.

Cons

Some more flexibility with some of the 'non-optional' fields. Runsheets run through footer of document, would be clearer if the runsheet information stopped at the normal margin (ie. 1.8cm) and then went to the next page.

June 2011

Caroline from Broad House Hotel

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2011

Research Pays Off

Having worked for the big Brands Marriott and whitbread in the UK with some ver complicated software - that was very expensive it was extremely refreshing to eventually find a piece of software that was easy to use , easy to customise and NO capital outlay they even give you a free month . This was very useful as we used this to set the system up and load all of our exiting bookings before using it live . We never looked back - Neither will you . It punches well above its weight - better than delphi . 100 %

Pros

We spent over 3 months researching for something that was affordable and did not involve any capital outlay . Simple to use easy to install easy to train ability for more than 1 user at a time web based great functionality easy to customise

Cons

could not find any - everyone was helpful - only challenge i had was speed to respond to questions but they have resolved that now .

January 2019

Lynley from Skyline Rotorua

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

January 2019

Skyline Rotorua

Better end of the month reports Control of Companies and clients

Pros

Loading events, that it generates invoices and customers contracts

Cons

Making sure that all of the correct venues and menus have been loaded