About Livestorm

Livestorm is the all-in-one platform that helps companies to build powerful video communication strategies. With Livestorm, any marketing, sales, customer success or HR team can easily create online events for their audiences. From meetings, to webinars, conferences, online training courses, podcast interviews and product demos, Livestorm can adapt to any kind of event.

Livestorm is a browser-based platform that lets teams organize their online events in one place, from any device they want. Livestorm provides all of the tools needed to create custom landing pages, send promotional emails and reminders, host engaging online events with integrated chat, polls, and Q&A functionalities, and analyze event performance through an advanced analytics d...


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Supported Operating System(s):

Web browser (OS agnostic)

287 Reviews of Livestorm

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(201)

201

4 stars

(62)

62

3 stars

(3)

3

2 stars

(0)

0

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 287 results

June 2020

User Profile Picture

Enrico from smartEvents GmbH

Verified Reviewer

Company Size: 11-50 employees

Industry: Broadcast Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Perfect Webinar platform

We use livestorm in a daily case. Producing live-webinars works fine. Also a lot of daily webinars up to 200 participants to very different themes and attendees works. A big feature is also the extensive automatisation possibilities.

Pros

It is easy to use, has an enormous compatibility and some outstanding features.

Cons

The compatibility mode for bringing attendees to stage could be a little more relaxed. It doesnt work also on iPad pro as a "Mobile device".

Reasons for Choosing Livestorm

The whole package including stand-alone-tab "Questions"

Reasons for Switching to Livestorm

Supplier, hosted in France - DSGVO / GDPR!

March 2021

Jérôme from LET'S DRINK SAS

Company Size: 1 employee

Industry: Wine and Spirits

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Go for it, cocorico !

I can really promote my business to a large panel of people, there is no download needed for the users, there is a unique and personal link for acces to the room for each attendee so i'ts safe ! I will also implement my livestorm page to my website with the program of my online meetings, I'ts very practical,

Pros

The fact that with livestorm my compagny LET'S DRINK SAS can reach people whom not attempted beacause they left their contact information during the inscription process, so I can re-schedule.

Cons

sometimes there is beugs, but they fixed it fast

Reasons for Choosing Livestorm

we're french, I wanted to promote the french genius, plus, their options are the best.

Reasons for Switching to Livestorm

due to the fact that there is no download needed, I think it's a very simple process for the attendees

December 2020

Hanna from Soft Medical Aesthetics

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2020

DON'T subscribe to Livestorm!!!

- It is very difficult to run a video from a Powerpoint presentation on the platform, the sound simply doesnt work. You have to download other softwares and have a very special organization to make it work. Of course when it's your first webinar and you have no idea what the hell is going on... you are happy to be organized and rehearse as it took us 24hours to figure it out, thanks to the ZERO HELP from customer service! - Sometimes... you don't know why or when... your speaker's Powerpoint presentation wont work on Livestorm. It will only be a black screen... For NO REASON AT ALL!!! Just that the platform is not technically ready!!! Again, we were luck to rehearse in advance but I lost 48hours of the time of a very important surgon who was my speaker and stressed out a lot about this technical problem, she went to buy new webcams, eternal microphones.... we even payed for 12hourse help from a technician to go see her in Israel and try to figure it out!!! Nothing worked! Of course NO CUTOMER SERVICE was answering my complaints except only one hour before the webinar to tell me that it wasnt a fixable problem... I had to PAY AN OTHER SUNSCRIBTION TO ZOOM 1 hour before my webinar and send the new link to all my participants... of course it worked perfectly on zoom in one second! I cant tell you how disapointed I am in Livestorm, I have no trust in them anymore, I am complaining to everyone about it and cant even get an answer for the customer service !

Pros

The design of the software is nice. We chose it originally because it is a French company.

Cons

This software is not ready to be used for the general public. I have had many technical problems that completely enabled my webinar to start, mostly because of incompatibility with Powerpoint presentations. Powerpoint presentations are often at the core of a webinar... there CANT BE ANY INCOMPATIBILITY! Also, there is NO COMPETENT NOR ACTIVE CUSTOMER SERVICE. I am paying 2500 dollars a year to speak to a chat bot and maybe have someone answering my questions 24hours after I need an answer!!! ALSO, it is extremely EXPENSIVE, has no cost flexibility, if you need only one month webinar with more than 250 subscribers you have to pay for the whole year

Reasons for Choosing Livestorm

I chose Livestorm over any other product because it had good reviews and it is a french company. But I now have to go to ZOOM and PAY 2 SUBSCRIBTIONS because Livestorm wont answer any of my complait emails!!! There is no problem on Zoom, it is a much better platform where you can have peace of mind!

Response from Livestorm

Replied February 2021

Hi Hanna, We are truly sorry to read about this experience. Our platform at that time only supported sharing PowerPoint slides via screen sharing, rather than sending. Moreover, we are sorry to hear that our customer service did not meet your expectations. After examination, our Support team worked closely with you and was in touch within 1 hour of your first correspondence with us. We apologize if this was not sufficient. With regards to our pricing plan, it's our mission to be as clear and transparent as possible. As outlined on our pricing page, we offer the ability to choose between annual and monthly plans. There's also options to further customize your plan. We were sorry to hear about this experience and after discussion in December, our Support team had provided you with a full refund. We reviewed your comment again carefully and we'll take it into consideration to continue providing our customers and users with a great experience. All the best, Daniella from Livestorm

April 2021

Aron from NextLevel.com

Company Size: 11-50 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Livestorm is the one.

Perfect. Great product and remarkably responsive team.

Pros

We were using Zoom and Adobe Connect for webinars and meetings. We switched to Livestorm and haven’t looked back. The best part of Livestorm is how well it always works. No glitches, nothing to figure out how to fix. And when we have had a question for support, they’re amazingly fast.

Cons

No cons at all. Livestorm has done everything we need it to do.

Reasons for Switching to Livestorm

We had issues and limitations with both of the other products and help was slow and often complicated.

March 2021

Julia from Pleo Technologies GmbH

Company Size: 201-500 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

March 2021

Love the Tool!

Livestorm gives me the opportunity to offer a new service to my clients through the webinars. At the same time, I save valuable time.

Pros

You can easily customize your webinars and host weekly events. The content and knowledge base helps a lot and it's fun to test new options.

Cons

It would be great to include the recording after a webinar directly in the email sequence. And I would love to see the results of a poll in the sessions overview.

Reasons for Choosing Livestorm

I like the different options to set up a webinar (live event, on demand) and to customize it as well (colors, logo, landing page)

Reasons for Switching to Livestorm

We needed the option to host one webinar with many sessions but only with one link we can forward to our customers.