Adobe Connect Software


Adobe Connect is a web conferencing software solution used by companies for conducting online meetings, webinars and training sessions. The solution is for adhoc collaboration as well as planned online meetings. The solution enables online audio and video collaboration across devices (including mobile platforms). Participants using desktops can join meetings without installing any software.

Adobe Connect Webinars offers features such as email integration and conference rooms that can be customized by users. The application also includes visualization tools such as polls, chat, whiteboards, and a console for mixing video streams for increasing participant engagement.

Adobe Connect has a web-based learning solution designed for interactive training. Presenters can monitor participant engagement, create persistent virtual classrooms, and integrate the software with an existing learning management system (LMS). Features such as games, quizzes, tests, and surveys allow businesses to use Adobe Connect in place of learning management system (LMS). Trainers can train employees directly from their mobile devices. The software is available for a limited period free trial.



404 Reviews of Adobe Connect

Overall rating

4.36 / 5 stars

Filters:

Showing 1 - 20 of 404 reviews

December 2018

Nathan from CareerSource Florida

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

5 of 5

December 2018

Robust webinar platform

This platform saves us a ton of money vs. in-person meetings. It's good enough to provide an experience that can substitute for most in-person meetings. We also do numerous training sessions with this platform, record them, and make them available to our partners.

Pros

We probably don't use 30% of the features during any given meeting, but it's nice to have the flexibility of breakout sessions, whiteboards, video conferencing, etc. Most of our sessions are simple PowerPoints uploaded into the room, utilizing integrated telephony and chat for communication. But the system is robust, offering just about anything you could imagine doing in an online meeting. We record most of our sessions, and Adobe offers good tools for editing the recordings, which can then be shared right from Adobe's platform. The pods available in the room allow for document sharing during the meeting, the playing of audio and video files, polling and surveys, and of course screen sharing. The new HTML client means participants don't have to leave the browser to engage in meetings any more, and there is a mobile client for joining meetings via Android or iOS. The admin interface offers branding so you can ensure all the meetings have your company's logo and colors. All in all, it's a pretty slick package.

Cons

My biggest gripe with Adobe Connect is the necessity of engaging a third party in order to achieve integrated telephony. This should be included. To be clear, VOIP is included. I'm simply talking about the ability of participants to call in to a meeting using a regular phone requires a third party. While it's not enough to make me seek a different webinar platform, it is shocking that Adobe has not addressed this glaring issue. The only issue I have with the platform is playing long videos during meetings never seem to work, and it has forced us to all but exclude video from our presentations.

June 2017

Ray from PGi formerly Premiere Global Services

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

I use to sell Adobe Connect...Best Reliable Conference Platform on the Market

This was the best conferencing tool. Sold it and used it daily.

Pros

You can customize your conference room depending on how and what you want to share. There are pods within your conference room which allows you to have a document sharing pod, a video sharing pod, a chat pod, survey pod, etc. To many to name. You can host one on one as well as one to many(Events). I use to train clients on this tool and the feedback was always positive. The interface dashboard is very is to navigate while in the meeting because you can show only what you what your audience to see. This allows you to pull documents, presentations and videos in the meeting on the fly. You can also record your meetings and send out recording that can be tracked to know if the recipient viewed the recording and or forwarded. There are way to many pros to name. The company I worked for was a conferencing provider and we sold partner products...WebEx, Microsoft, etc and Adobe Connect was always ranked high. One other pro...there is no download to join a meeting, you click the link and you're in. Ever tried to join a meeting and have to wait for something to download on your desktop before you enter - headache.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

July 2018

Very useful tool for hosting virtual meetings. Does have a few bugs and limitations!

This is a great software for hosting interactive virtual meetings and classes.

Pros

I have used Adobe Connect for hosting MANY meetings where some attendees could not be on campus. It works well for its purpose. It has just enough features to do everything that you need it to, but not so many features that it is overwhelming. I frequently use the recording feature to keep track of meetings and distribute them later to folks who couldn't attend (as well as go back and listen to some parts for note-taking purposes). It's also nice to be able to switch between meeting room formats so that you can share a separate screen, add notes during the webcast, upload files to share with other participants, etc.

Cons

Honestly, I feel that there are some better options available that have the same types of features. Adobe Connect tends to be quite buggy. I've had a lot of problems with people getting dropped or having bad connections. Sometimes audio or video freezes up while we are using it, especially when trying to share screens. Participants also have to be a bit tech-savvy when using the software, if they want a good experience. I found that many of the people tuning in did not have headphones which caused a lot of volume/feedback issues. I often end up having to put "tech support" shoes on while trying to run a meeting, in order to get everyone on the virtual end to be able to hear and see the meeting clearly.

December 2018

Kenatu from TPDCo

Company Size: 1 employee

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

80-20 Split

Adobe connect is a stately gentleman that ladies wished would be a little bit more of bad boy for that extra excitement. If you are looking for a higly relaiable, stable profesional, no nonsense web conferencing tool, then we have a winner. Adobe connect has it all except the excitement factor but that is Adobe's trade mark...Give you that 80% and leave you wanting the little 20% extra.

Pros

It has a rich list of feature that make a web conferencing experience for host ans user very interactive. You can turn your past sessions in to archives after making your own edits. This adds value ro repeat sessions and online learning facilitattions.
The in session Q&A and provate chat faciliations are also a big plus.

Cons

The price tag can make a goat gag but when you have clients that are more comfortable with this platform what are you gonna do?
It also requires a high level of technical savvyness but offers everything you need to become that guy. There is no shortage of information to make yo an experton the platform.

November 2018

Cynthia from Conduent

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Adobe Connect and I

Adobe allows our company to work with work-at-home agents using the same materials and software as in a traditional training room or conference.

Pros

I was a bit hesitant about using Adobe Connect. I thought it would be a software that would be complex and non user friendly. I was surprised to discover the opposite is true. Adobe allowed my training class to be engaged with user friendly options to be apart of the classroom. You can raise your hand, ask a question, provide feedback and even express thoughts in the moment. It is equipped with a white board, chat and options for getting the instructors attention without disrupting the class. the interface is easy to use and appealing. It is secure and private and as a company we often have several training classes going at one time as well as conferences via the Adobe Connect.

Cons

I am very impressed with Adobe Connect and don't have many critiques as far as cons go. Visibility of icons are the common criticism. Once you get acclimated to where things are then the icons themselves are not an issue.

September 2018

Trina from Letra & Musica Producciones, C.A.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

September 2018

Overcome the barriers of space thanks to this software.

Adobe Connect is one of the software I use most regularly when I hold high-level meetings, involving managers of other publishers, cultors, artists, musicians, and other members of the various publishing projects we intend to undertake.

Pros

Currently in our publishing house we have made many links with authors and musicians outside our latitudes, with whom we have developed joint work to align strategies for the construction of new books, where music and literary elements go from the hands of the experiences, anecdotes and stories of these authors.

Adobe Connect has been a fascinating tool, which has allowed us, among many things, to overcome this barrier of distance, thanks to a comfortable and highly interactive online conference room, where we interact and steal information according to our interests as a publisher. Another innovative element of this efficient software, is the possibility of establishing lines of work for each room in order to treat each topic with special depth, without combining themes or dispersing information. Another positive argument of this software is its warm and functional interface that segments the roles of each of the people who participate in videoconferences, making much easier the work of editorial research.

Cons

One of the impediments that seem when I use this software is that for some artists and developers it is not very easy to use, having to do small introductory courses to use it as I wish. This happens because there are certain aspects of computing and software management that are not so digestible. However, it is not such a big obstacle that it detracts from this incredible software.

August 2018

LINA MARIA from PDVSA-Intevep

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

A software that allows us not to leave pending assignments for later

Pros

Due to my duties within the corporation where I live, we have to make trips to the interior of the country and abroad in order to attend petroleum meetings, chemistry or simply go to recondite places where it is presumed there will be future oil exploitation.

In this absence to our natural workspace, Adobe Connect plays a fundamental role, since, among its many benefits, one of the most important and for which we use the software the most, is that we can make meeting rooms online, from a Android device, tablet or IOS, with our immediate supervisors, managers and managers, making daily reports of the progress we are making in the external areas where we are working.

This incalculable goodness saves us incalculable resources of time and money, since only from our cell phone or tablet, we can be making timely advances in the site in an effective way and with the greater security that only Adobe Connect can offer.

Cons

When I have had to set up an online room to set up meetings, complications have arisen based on some complex tools that the software has. While it is not a problem in itself of the functionality of the software, it is a point that should be taken into account so that the next updates are easier to use and so everyone can use the software in a simple way.

August 2018

Tyler from Total Extrovert

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2018

Big Fan, great product.... but a few things to take notice of

Overall, I love the product but wish I could find a better way of producing output reports to manage attendance. I'm sure there's a better way of doing it the way I currently do, but I couldn't find it myself. There could be a more pronounced, efficient way to come up with solutions in this area and others. If the audio issues were resolved, I'd be even more excited about Connect. The multi-function platform fits our Manager training very well, although we experience issues along the way from time-to-time.

Pros

I am an avid user and administrator of Adobe Connect, it is a great product. the features I like most are on the admin side, with the recording features and uploading capabilities. It's great that on a single platform, I can host over 40 people, all while launching everything from separate chat windows to PPTs, to audio recordings, embedded videos, and more, all while maintaining consistent bandwidth quality.

Cons

I constantly run into Audio problems. Every presenter I have use Adobe, which rotates on a bi-weekly basis, has a different setup, computer, and audio equipment. This seems to be a problem about half of the time, with different people having different issues syncing either their mic or speakers. This became hugely problematic in the first week as I had an audience of about 75 people, where I needed to take time away from the session to troubleshoot audio issues.

November 2018

Riyaz from Teletrac Navman

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Adobe Connect for Meetings and Webinars

Adobe Connect is great when it works. When it does not, you have to deal with the reseller and Adobe. Both tend to point fingers at each other versus attempting to resolve the issue for you.

Pros

Adobe Connect is a versatile product that can very easily be used to host meetings and webinars. We use it for training sessions where we have attendees interact with various aspects of the program and with each other. The interaction keeps the attendees engaged and interested in the material being presented or taught.

Cons

The Adobe Connect reporting and dashboard capabilities are not intuitive. You really have to think and try out different scenarios before you find the format that works for you. We're also seeing latency when launchign the event catalog.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Used to use WebEx, but Adobe Connect is so much better!

This is hands down the best training or collaboration software I've used. From meetings where a lot of planning needs to happen and documents need to shared or edited live, to training sessions that are run by subject matter experts, Adobe Connect frees you up to get the work done. I am a producer for webinars, and have also trained others to use this software. I haven't been able to find any close competition yet!

Pros

The flexibility of Adobe Connect is great. Want to have three hosts and five presenters? No problem! There's no "ball" to have to track and shuffle to give people permissions. You can even set permissions for users before they even enter your meeting room!

Cons

Some of the features aren't very intuitive, so the learning curve was unnecessarily steep. However, if you Google around and keep at it, you'll find a lot of cool features you might otherwise miss. I'd also love it if they added the option to turn on dynamic video switching, so the active screen would automatically switch to the active speaker (a la Skype). I've mentioned this to Adobe, and sounds like this might be an added feature soon.

October 2017

Brandon from TEC Connections Academy

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Functionality

2 of 5

October 2017

Online teacher using Adobe Connect as virtual classroom

After using Adobe Connect for 3 years on a weekly basis, I have a appreciation for its potential as an educational tool, while a frustration with the severe limitations and lack of functionality. I can tell this is a program meant first and foremost as a tool for meetings, and I cannot endorse it as a regular digital classroom until some of the above issues are addressed.

Pros

Relatively straightforward to use. Allows for stable use of audio and visual communication with large groups. Layout feature makes transitioning between different topics smoother. Downloadable apps allow for the potential for customization. The recording and attendance function make disseminating information easy. Mobile apps allows for more diverse applications. Breakout rooms are an excellent tool for small group learning.

Cons

Base functionality is extremely limited. Notepods don't even have the sort of text modification present even in e-mails or notepad programs, making them extremely limited in use in a classroom. Most educational tools are locked behind a pay wall. The inability for more than one person to write in a notepod hinders collaboration. Inability to use presenter only area while in breakout rooms causes problems. The white board function is virtually unusable due to poor interface and inability to switch between functions smoothly. PDF files require constant resizing to get to a point where they are readable, and often have lots of wasted dead space. Word Files cannot be shared at all. When screen sharing it is difficult to access the functionality of the room itself. When using link pods, one person clicking the link opens it on everyone else's computer. There is severely limited flexibility when it comes to learning options for a classroom, especially for creating interactive experiences, such as games or worksheets. Private messages cannot be seen by the host, allowing students to talk to each other without supervision creating a risk for bullying and off topic conversation, and while private messaging can be turned off in the main room, it cannot be in Breakout Rooms, and turning off private messaging makes it difficult to provide SPED support to students without drawing the attention of classmates.

July 2018

Anais from Conviasa

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

A high quality web meeting room

It is the best option in the market to make videoconference rooms where work team meetings can be held that for one reason or another are not located in the same physical space

Pros

The inclusion Adobe Connect to the consortium where I work has been one of the best decisions taken by the Department of Informatics, and this I say, because the previous solutions we had to communicate in video calls and video calls were very poor and did not offer all the benefits offered this software.

On the one hand, this software is excellent because you can create conference rooms with a personal key that allows controlling access to users, giving you higher levels of security.

On the other hand Adobe Connect offers other elemntos for the interaction in the room that are very interesting as they are, notes, private chats and group chats, shared files and videos, which increase the interaction between the different participants of the room.

And finally, one of the greatest benefits that Adobe Connect has and that makes it one of the best is that it can be used in tablets, smart phones and IOS.

Cons

For the amount of benefits that the software has, it tends to become a bit sophisticated, needing medium knowledge in the computer area to use the software at its maximum capacity

March 2018

Mahidhar Reddy from Computer consultant

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Adobe Connect is a simple to-utilize video conferencing administration with liberal highlights

Pros

Exceptionally adjustable gathering spaces. Free trial doesn't require installment data. Adobe Connect's dark and-white interface looks extremely corporate, reminiscent of big business programming I've used to track get-away days or submit cost reports at different employments. It's laid out keenly, however, with one menu at the highest point of the page that connects to your spared substance and layouts.

Cons

On the expensive side, especially on the off chance that you require numerous hosts. No dial-in numbers as it were

August 2017

Jen from Quantum Business Solutions, LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Adobe

Pros

The software is easy to use overall. It has multiple options for the value. Depending on your needs, this can be a very valuable asset to your business or personal needs. Overall the value is there and if you are an active Adobe software user, you can't go wrong with this software package.

Cons

The platform of paying monthly versus paying for the software and getting updates is clearly a marketing strategy by Adobe and I wish they would make it slightly less expensive monthly.

February 2018

Alex from http://www.heal10.com/

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

A good program, but were forced to refuse

Pros

We decided to use this solution because of its functionality. But they did not calculate that it would cost so much. Indeed, the product does not require the installation of additional software and has a wide cross-platform. All you need is access to the Internet. However, the price just killed. The cost of a package for 5 students with installation on the server of the company and technical support cost $ 30. Our need was to expand the package to at least 30 people. Here also consider.

Cons

The main disadvantage - the price. It is easy to find affordable solutions cheaper, albeit not so convenient.

January 2019

Dave from self

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Great software up to a point

I have used it for educational functions - conducting a class or giving lectures to a small number of students.

Pros

Adobe Connect seems to be the best way to hold online meetings or classes. All the features that you would expect for something like this are all there. You can share documents, share screens, ask questions (raise hand), it's all very easy to use. This is great if you are teaching a class or conducting a meeting - which is the intent of the software. It is very easy to use, not complicated - and overall can be quite reliable for use.

Cons

Some of the downsides of Adobe Connect, from my own use - is it seems to be a very large resource hog for your computer as well as your internet connection. It's great if you're using it alone, but if you try to do anything else on your computer - it tends to drag and slow down. It can crash your browser, hang and lag in the middle of things - and sometimes it can't buffer very well. When it crashes, you have to start all over again, which can mean missing details of whatever class or meeting you're having. I would not recommend it for groups larger than six or seven people at a time. Sometimes the crashes happen for seemingly no reason, it will slow down to a crawl. I would suggest being plugged into your connection and not rely on your WIFI signal.

July 2018

Harsh from Nlb Services

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2018

Perfect Tool for Working Remotly

I highly recommend this for training and webinars

Pros

Adobe Connect can be used for Training , Webinar, and connecting with you Team at work. It is great while connecting offshore and onshore team. It has Video Audio Screen Sharing feature all integrated. Presentation are impressive here

Cons

It takes a little time to learn all its feature. Sometimes system may freeze(not for all user) and we need to restart the meeting. Chat log sent to you is not organised.

March 2018

Carmen from CNE

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

It is an innovative and useful tool

Tool according to modernity, connects us from anywhere in the world, is simply excellent!

Pros

What I like the most is that through this tool I learned to do lectures and classes live! It is a very interesting and very useful tool, it has an extensive menu in general, it is very good

Cons

The icons should be more striking, because many times I get confused and it is unpleasant to place the microphone in silence or activate it when I do not want it

April 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

April 2018

Adobe Connect is a powerful program with more than most people need.

Pros

Adobe Connect is a program backed by a major company and with it comes significant features. Sustainable archives are the most significant need for our school. They remain year after year so we can use archives from past school years to train new teachers.

Cons

Because Adobe is such a large company it is often hard to get a quick answer when problems occur. It can take over a week to get an answer.

November 2018

Victoria from Open English

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

November 2018

Adobe Connect for Online Language Classes

Overall, I really like this platform as it allows for collaboration, mimicing real life situations with the options for the participants to click on various icons to agree or ask questions.

Pros

This software allows for interaction between the presenter and the participants. I like how it allows the participants to raise their hands if they want to say something, or participate in the chat if they feel more comfortable.

Cons

It does take students and teachers to get used to the many icons, which can be kind of hard to see at times. A presenter can share his/her webcam video, but the image looks very small and isn't as personal as platforms such as "Zoom". Also, it has been common for students to have a "Darth Vador" voice/ microphone problem which is almost impossible to fix.