Adobe Connect Software

4.36 / 5 (470)

About Adobe Connect


Adobe Connect is a web conferencing software solution used by companies for conducting online meetings, webinars and training sessions. The solution is for adhoc collaboration as well as planned online meetings. The solution enables online audio and video collaboration across devices (including mobile platforms). Participants using desktops can join meetings without installing any software.

Adobe Connect Webinars offers features such as email integration and conference rooms that can be customized by users. The application also includes visualization tools such as polls, chat, whiteboards, and a console for mixing video streams for increasing participant engagement.

Adobe Connect has a web-based learning solution designed for interactive training. Presenters can monitor participant engagement, create persistent virtual classrooms, and integrate the software with an existing learning management system (LMS). Features such as games, quizzes, tests, and surveys allow businesses to use Adobe Connect in place of learning management system (LMS). Trainers can train employees directly from their mobile devices. The software is available for a limited period free trial.



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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

470 Reviews of Adobe Connect

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(242)

4 stars

(168)

3 stars

(50)

2 stars

(9)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 470 reviews

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December 2018

Nathan from CareerSource Florida

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

December 2018

Robust webinar platform

This platform saves us a ton of money vs. in-person meetings. It's good enough to provide an experience that can substitute for most in-person meetings. We also do numerous training sessions with this platform, record them, and make them available to our partners.

Pros

We probably don't use 30% of the features during any given meeting, but it's nice to have the flexibility of breakout sessions, whiteboards, video conferencing, etc. Most of our sessions are simple PowerPoints uploaded into the room, utilizing integrated telephony and chat for communication. But the system is robust, offering just about anything you could imagine doing in an online meeting. We record most of our sessions, and Adobe offers good tools for editing the recordings, which can then be shared right from Adobe's platform. The pods available in the room allow for document sharing during the meeting, the playing of audio and video files, polling and surveys, and of course screen sharing. The new HTML client means participants don't have to leave the browser to engage in meetings any more, and there is a mobile client for joining meetings via Android or iOS. The admin interface offers branding so you can ensure all the meetings have your company's logo and colors. All in all, it's a pretty slick package.

Cons

My biggest gripe with Adobe Connect is the necessity of engaging a third party in order to achieve integrated telephony. This should be included. To be clear, VOIP is included. I'm simply talking about the ability of participants to call in to a meeting using a regular phone requires a third party. While it's not enough to make me seek a different webinar platform, it is shocking that Adobe has not addressed this glaring issue. The only issue I have with the platform is playing long videos during meetings never seem to work, and it has forced us to all but exclude video from our presentations.

March 2019

cynthia from Walmart

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2019

Conferences and presentations safely and effectively with Adobe Connect

Since I started to implement Adobe Connect in my organization to perform conferences with those members who were geographically far away, the experience has been positive. This software offers a good level of security and a stable platform that allows you to make video calls that are free and with access to many tools that allow us to share information live without the need to invest in resources such as printed materials and audiovisual projection equipment. When a member of my team can not join the conference in real time I can record it and send it to keep it up to date, I am more than satisfied with this feature.The performance of all the members in the projects has improved remarkably groups of the company.

Pros

Adobe Connect is a software that allows you to make conferences and share files from a web application. There are many advantages that this application offers, one of it is a real-time chat and the possibility of using a shared screen during conferences. It also allows you to record the lectures and play them later,
You can also edit them. Adobe Connect allows you to share files different formats, such as those of Office applications, can be send and receive photos, videos and PDF files, play audios and videos online and with just opening the invitation link to a meeting is enough to join it, this is a very practical application and its interface is user friendly, easy to understand and use.

Cons

One of the disadvantages with the use of this software is that you do not have a chat private, so during the conferences you must use some alternate application to maintain communication with the other participants individually and privately. further of this the price is a bit expensive despite the tools available, it is a important investment for small businesses or individual users who do not want Use this program frequently. Actually Adobe Connect is pretty safe and reliable, so these disadvantages do not represent any very serious inconvenience or that interferes with its operation.

April 2019

Bruce from Accenture Interactive

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

A functional and effective tool for business

We definitely recommend you to try Adobe Connect for your business. With a help of this service, you can easily share files, presentations and organize meetings. In addition, it helps to stay in touch with your team despite a location.

Pros

The best thing about Adobe Connect is its functionality. The software offers different pools, chats, file shares, and quizzes. In addition, there are multiple designs which are very useful for work. We are convinced that Adobe Connect service will help you to conduct online conferences, meetings, training classes or webinars much more successful. Adobe Connect is a web conferencing service with a help of which you can easily share data and multimedia files. With the assistance of this software, you can get back immediate feedback from hundreds of users. Moreover, with this tool, you can easily lead to webinars and online meetings.

Cons

There is no doubt that Adobe Connect has more advantages than disadvantages, but some issues should be improved. Firstly, it is a little bit hard to figure out everything connected with the interface’s features and options because of an interface itself a bit overloaded. It takes some time to sort out everything and learn all the necessary combinations. Moreover, the service can easily shut down or freeze without any reason.

June 2017

Ray from PGi formerly Premiere Global Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

I use to sell Adobe Connect...Best Reliable Conference Platform on the Market

This was the best conferencing tool. Sold it and used it daily.

Pros

You can customize your conference room depending on how and what you want to share. There are pods within your conference room which allows you to have a document sharing pod, a video sharing pod, a chat pod, survey pod, etc. To many to name. You can host one on one as well as one to many(Events). I use to train clients on this tool and the feedback was always positive. The interface dashboard is very is to navigate while in the meeting because you can show only what you what your audience to see. This allows you to pull documents, presentations and videos in the meeting on the fly. You can also record your meetings and send out recording that can be tracked to know if the recipient viewed the recording and or forwarded. There are way to many pros to name. The company I worked for was a conferencing provider and we sold partner products...WebEx, Microsoft, etc and Adobe Connect was always ranked high. One other pro...there is no download to join a meeting, you click the link and you're in. Ever tried to join a meeting and have to wait for something to download on your desktop before you enter - headache.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

July 2018

Very useful tool for hosting virtual meetings. Does have a few bugs and limitations!

This is a great software for hosting interactive virtual meetings and classes.

Pros

I have used Adobe Connect for hosting MANY meetings where some attendees could not be on campus. It works well for its purpose. It has just enough features to do everything that you need it to, but not so many features that it is overwhelming. I frequently use the recording feature to keep track of meetings and distribute them later to folks who couldn't attend (as well as go back and listen to some parts for note-taking purposes). It's also nice to be able to switch between meeting room formats so that you can share a separate screen, add notes during the webcast, upload files to share with other participants, etc.

Cons

Honestly, I feel that there are some better options available that have the same types of features. Adobe Connect tends to be quite buggy. I've had a lot of problems with people getting dropped or having bad connections. Sometimes audio or video freezes up while we are using it, especially when trying to share screens. Participants also have to be a bit tech-savvy when using the software, if they want a good experience. I found that many of the people tuning in did not have headphones which caused a lot of volume/feedback issues. I often end up having to put "tech support" shoes on while trying to run a meeting, in order to get everyone on the virtual end to be able to hear and see the meeting clearly.

June 2019

Michael from EY

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2019

Adobe Connect is the ideal way to communicate in real time.

Since my company started using Adobe Connect, the communications between the members have improved a lot thanks to the flexibility of this application and the good stability it offers us in terms of audio and video during the conferences. Your file sharing options allow us to hold meetings remotely and share information easily and safely. This software has been the perfect complement to traditional communication channels and we are all delighted with the excellent performance it has had so far.

Pros

Adobe Connect is a software designed to improve communications in real time, its main feature is its wide variety of tools when making conferences, because through this application it is not only possible to make video calls but also to share different types of files and documents in simultaneous, share screens, customize chat rooms, etc. Endless options that make the communicative process an enjoyable and dynamic activity. In addition to this, its interface is easy to understand and its work area is orderly and intuitive even for inexperienced users.

Cons

The truth is difficult to find negative aspects in Adobe software, in this case with Adobe Connect I do not have many complaints, except that despite having available to users a free trial version for a limited time the payment packages result very expensive and this is especially disadvantageous when you want to hire for personal use or to be used in small companies. Out of this I can only say that it is an excellent software and that so far I am more than satisfied with its performance and the improvements it has with each update.

December 2018

Kenatu from TPDCo

Company Size: 1 employee

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

80-20 Split

Adobe connect is a stately gentleman that ladies wished would be a little bit more of bad boy for that extra excitement. If you are looking for a higly relaiable, stable profesional, no nonsense web conferencing tool, then we have a winner. Adobe connect has it all except the excitement factor but that is Adobe's trade mark...Give you that 80% and leave you wanting the little 20% extra.

Pros

It has a rich list of feature that make a web conferencing experience for host ans user very interactive. You can turn your past sessions in to archives after making your own edits. This adds value ro repeat sessions and online learning facilitattions.
The in session Q&A and provate chat faciliations are also a big plus.

Cons

The price tag can make a goat gag but when you have clients that are more comfortable with this platform what are you gonna do?
It also requires a high level of technical savvyness but offers everything you need to become that guy. There is no shortage of information to make yo an experton the platform.

November 2018

Cynthia from Conduent

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

Adobe Connect and I

Adobe allows our company to work with work-at-home agents using the same materials and software as in a traditional training room or conference.

Pros

I was a bit hesitant about using Adobe Connect. I thought it would be a software that would be complex and non user friendly. I was surprised to discover the opposite is true. Adobe allowed my training class to be engaged with user friendly options to be apart of the classroom. You can raise your hand, ask a question, provide feedback and even express thoughts in the moment. It is equipped with a white board, chat and options for getting the instructors attention without disrupting the class. the interface is easy to use and appealing. It is secure and private and as a company we often have several training classes going at one time as well as conferences via the Adobe Connect.

Cons

I am very impressed with Adobe Connect and don't have many critiques as far as cons go. Visibility of icons are the common criticism. Once you get acclimated to where things are then the icons themselves are not an issue.

June 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

June 2019

Best software for video conferences or video calls with many power full features.

As an Electrical Engineer, I participate in many conferences regarding projects and company meetings. In our shipbuilding and repairing company most of the project from foreign customers. Then most of the customers have to visit our company. But most of the time we use adobe connect to our conference then the distance is not matters and conference is the same as a normal conference. Adobe connect also includes visualization tools such as polls, chat, whiteboards, and a console for mixing video streams. Also maintaining high levels of quality in video and audio helps to conduct the effective conference and take good desisions.

Pros

This software included with many features and using these features users can do many things in online meeting like a normal meeting. Also, a video conference can record and there are many tools to edit the videos. Document sharing is available video, audio, pdf, presentation can easily share with other users. This also supports mobile platforms. With email integration, users can be sent an invitation to events and set reminders.

Cons

New users need some kind of training before work with adobe connect.

September 2018

Trina from Letra & Musica Producciones, C.A.

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

September 2018

Overcome the barriers of space thanks to this software.

Adobe Connect is one of the software I use most regularly when I hold high-level meetings, involving managers of other publishers, cultors, artists, musicians, and other members of the various publishing projects we intend to undertake.

Pros

Currently in our publishing house we have made many links with authors and musicians outside our latitudes, with whom we have developed joint work to align strategies for the construction of new books, where music and literary elements go from the hands of the experiences, anecdotes and stories of these authors.

Adobe Connect has been a fascinating tool, which has allowed us, among many things, to overcome this barrier of distance, thanks to a comfortable and highly interactive online conference room, where we interact and steal information according to our interests as a publisher. Another innovative element of this efficient software, is the possibility of establishing lines of work for each room in order to treat each topic with special depth, without combining themes or dispersing information. Another positive argument of this software is its warm and functional interface that segments the roles of each of the people who participate in videoconferences, making much easier the work of editorial research.

Cons

One of the impediments that seem when I use this software is that for some artists and developers it is not very easy to use, having to do small introductory courses to use it as I wish. This happens because there are certain aspects of computing and software management that are not so digestible. However, it is not such a big obstacle that it detracts from this incredible software.

August 2018

LINA MARIA from PDVSA-Intevep

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

A software that allows us not to leave pending assignments for later

Pros

Due to my duties within the corporation where I live, we have to make trips to the interior of the country and abroad in order to attend petroleum meetings, chemistry or simply go to recondite places where it is presumed there will be future oil exploitation.

In this absence to our natural workspace, Adobe Connect plays a fundamental role, since, among its many benefits, one of the most important and for which we use the software the most, is that we can make meeting rooms online, from a Android device, tablet or IOS, with our immediate supervisors, managers and managers, making daily reports of the progress we are making in the external areas where we are working.

This incalculable goodness saves us incalculable resources of time and money, since only from our cell phone or tablet, we can be making timely advances in the site in an effective way and with the greater security that only Adobe Connect can offer.

Cons

When I have had to set up an online room to set up meetings, complications have arisen based on some complex tools that the software has. While it is not a problem in itself of the functionality of the software, it is a point that should be taken into account so that the next updates are easier to use and so everyone can use the software in a simple way.

August 2018

Tyler from Total Extrovert