Finding software can be overwhelming. Software Advice has helped thousands of businesses choose the right conference calling to help them manage conference calls, product demonstrations and trainings.

Showing 1-20 of 101 products

Nextiva Office

Nextiva's Business VoIP solutions offer small businesses enterprise-level telephony service that helps them to streamline company's communications and establish an in-house VoIP phone system. It offers an integrated and scalable PBX... Read more

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Recent recommendations: 62 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Virtual Office by 8x8

Virtual Office is a collection of comprehensive web-based business VoIP solutions from offered by 8x8. Enterprise grade phone service, virtual meetings, mobile applications, virtual contact centers and more are available to help companies... Read more

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Recent recommendations: 55 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Jive Voice

Jive Communications delivers a cloud-based unified communication solution to organizations of all sizes across the U.S. Jive Voice includes integrated products for business VoIP, video conferencing and contact center which are all... Read more

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Recent recommendations: 50 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Vonage Business Solutions

Vonage Business Solutions is a cloud-based communications solution suitable for small and midsize companies. The solution offers a business phone system that enables businesses to connect their VoIP phone system to internet-enabled... Read more

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Recent recommendations: 37 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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FluentStream VoIP

FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting features within an integrated suite. The solution is available both in cloud-based and on-premise... Read more

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Recent recommendations: 31 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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RingCentral Office

RingCentral Office is a cloud-based business phone solution that offers business communication tools for video, voice, fax and text. Core features of the solution include conferencing, auto-recording and unlimited long-distance and... Read more

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Recent recommendations: 28 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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OfficeConnect

OfficeConnect by UniVoip is a cloud-based phone system that offers features including auto-attendant, call paging, conferencing, email integration, one-touch speed dial and call recording. The platform is targeted towards mid to large-sized... Read more

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Recent recommendations: 24 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Business Voice

Business Voice is a cloud-based VoiP solution created by PanTerra, which allows users to take or make calls from their office phone number, communicate with their team, and have file access, all from any device with an internet connection,... Read more

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Recent recommendations: 23 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Dialpad

Designed for organizations of any size, Dialpad Talk is a cloud-based communications platform that allows businesses to access voice, messaging, meetings and video from any computer, smartphone, or tablet. Other key features include... Read more

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Recent recommendations: 20 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Ooma Office

Ooma Office is a cloud-based VoIP solution that caters to small businesses across various industry verticals that helps them to manage their business operations. Ooma Office offers various capabilities offered by traditional IP PBX... Read more

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Recent recommendations: 13 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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net2phone

net2phone’s cloud PBX VoIP phone solution enables businesses to communicate in a variety of methods, whether voice, texting, messaging or web chat, over an array of devices, in the office and on the go. The net2phone solution features... Read more

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Recent recommendations: 6 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Intulse

Intulse is a cloud-based VoIP solution for small and midsize businesses. Key features include conference calls, call transfers, custom hold music, interactive voice response, ring groups, call queues, caller identification and missed... Read more

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Recent recommendations: 2 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Twilio Voice API

Twilio's Voice API is a fully programmable VoIP system that helps companies make, manage and route calls to a browser, app, phone and more. Key features include call monitoring, call transcripts, call routing, PBX, auto dialer / predictive... Read more

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Recent recommendations: 1 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Versature

Versature’s cloud-based business VoIP services provide Canadian companies with unified communications and call analytics solutions to help manage their business operations. Versature’s key features include auto attendants, click-to-dial,... Read more

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Recent recommendations: 1 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Skype for Business

Skype for Business is a hybrid voice messaging solution that enables teams and individuals across the world to communicate and collaborate. It offers both cloud-based and on-premise solutions. This solution allows users to interact... Read more

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Deployments: Cloud, On premise
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join.me

Join.me is an online meeting platform that helps businesses manage meetings and team collaboration. Key features include real-time presentations, mobile whiteboards, scheduling, toll-free audio, chat and more.      Designed for... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Adobe Connect

Adobe Connect is a web conferencing software solution used by companies for conducting online meetings, webinars and training sessions. The solution is for adhoc collaboration as well as planned online meetings. The solution enables... Read more

Platforms: MacWinLinux
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Five9 Cloud Contact Center

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide.  Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat,... Read more

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Grasshopper

Grasshopper is a cloud-based virtual phone service that helps small to midsize enterprises establish communication with customers through local and toll-free numbers. It provides several modules, including call forwarding, multiple... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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UberConference

UberConference by Dialpad is a cloud-based web conferencing solution that helps businesses of all sizes by combining messaging, voice and video. While it enables users to join meetings instantly without using a PIN, UberConference... Read more

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Buyers guide


Last Updated: July 1, 2019

Every business meeting is an expense. In fact, a one-hour meeting among three employees with an average annual income of $50,000 costs your small business approximately $105. In order to minimize this expense, you need to conduct your business meetings as efficiently as possible so that you are able to save a maximum amount of time.

One way to do this is to use conference calling software. The software helps you:

  • Allow attendees to connect to a call using smartphones
  • Save time and money, as attendees will not need to travel to the meeting location
  • Conduct web conferences with clients and remote employees

By using a conference calling solution, you'll be able to conduct your business meetings more efficiently. This will ultimately result in streamlined processes and higher business profits.

To help you select the right software for your business, we've included the necessary information related to conference calling software market in this guide.

Here's what we'll cover:

What Is Conference Calling Software?
Common Features of Conference Calling Software
What Type of Buyer Are You?
Benefits and Potential Issues
Market Trends to Understand

What Is Conference Calling Software?

Conference calling software helps businesses set up audio, video and web conference calls with employees and customers. The software helps users perform the following functions:

  • Manage a secure connection between host and attendees within a video and audio conference.
  • Create online events and manage the registration process.
  • Collaborate with multiple hosts and attendees via live chat, Q&A and live polling options.
  • Provide customers, clients and attendees with a web conference portal to join calls.
  • Provide customers and employees with custom URLs and credentials for joining web conferences.

Common Features of Conference Calling Software

The first step towards selecting the right conference calling solution is to understand the software features. Having the right set of conference calling software features will help you maximize the ROI on your software purchase since you won't need to purchase other solutions to make up for a lack of features.

In this section, we'll list the most important conferencing software features that you must check out while searching a conference calling solution:

Screen sharing

Lets you share your desktop screen and presentations with the participants in the call.

Multiple hosts

Allows multiple participants to host a conference meeting. Organizers can decide different hosts for the different sections of the meeting and transfer audio and screen-sharing controls accordingly.

Live chat

Enables collaboration between organizers and attendees via a live chat section on the screen.

Polls/voting

Conduct in-call and post-call surveys to capture participants' opinions.

Reporting and analytics

Provides you with reports on conference calls. The reports include parameters such as conference duration and the number of participants.

Mobile app

Lets users join conference calls from their smartphones.

Dial-in number

Allow participants to join a conference by dialing a specific phone number. Users can also set conference codes that attendees can use to connect to the call.

Reporting in Zoho Showtime

Reporting in Zoho Showtime

What Type of Buyer Are You?

The next step towards selecting your conference calling solution is to understand the types of buyers in the market. With this knowledge, you'll make an informed software purchase decision to fit your buyer type.

In this section, we've classified the conference calling software buyers into two broad categories:

Audio conferencing software buyers. These buyers look for a voice calling software with conference calling functionality. If you own a small business that has a single-location office or that does not need video conferencing functionality, you should invest in this type of software solution.

Audio and video conferencing software buyers. These buyers usually belong to businesses that have multi-location offices or that need a lot of collaboration with external stakeholders and clients. Businesses that work with freelancers or need to provide product demonstrations can also invest in these solutions.

Benefits and Potential Issues

If your business conducts a lot of web conferences, webinars or online events, a conference calling solution will help you organize them more efficiently. Following are the key benefits of conference calling software:

Reduced costs. Since conference calling software allows users to access calls via the internet, it provides a cost advantage when compared to conducting the same number of calls via mobile and landline networks.

Higher attendance. Conference calling softwa