PBXact Software

Schmooze Com, Inc. is the developer and corporate sponsor of FreePBX, which is a distribution of the open-source Asterisk telephony platform. True to its name, FreePBX is indeed free for businesses possessing the IT experience to deploy the system, but Schmooze Com also sells a commercial phone system for businesses that need additional features and support.

PBXact is Schmooze Com’s on-premise system, while PBXtended is a cloud-based version of the system. Unlimited extensions are available with both versions of the system. PBXact can also support connections to the traditional phone network, such as analog and T1 lines.

PBXact and PBXtended offer a number of standard PBX features, such as caller ID, call forwarding and find me/follow me (which forwards calls to mobile devices when employees are out of the office). The system also offers call queues for contact centers.

Add-on modules include a desktop client for managing presence information (XactView) and an auto dialer for contact centers (XactDialer).