Vonage Business Solutions Software

Pros

I’ve been using vonage for my business for the past 6 years. I started using them in Canada and liked them so much that they were the first company I thought of when I relocated to the States. I like that they give their customers great introductory offers at the start. Thereafter, the rates are fair from year to year. If you want to keep the same rate, all you have to do is let them know of a better offer you have received elsewhere. I bet you they try to match it just to keep you. I love em. Vonage is here to stay.

Cons

No cons at all. No kidding. Why must I have one? I can’t think of one....yet

Overall great, especially with recently added features such as conference calling via video and group text.

Pros

Mobility is a plus. I am able to operate from a mobile office. The app makes it all super easy. I no longer have to use multiple phones.

Cons

Reception quality relies highly on internet quality and speed. We had to increase our internet to support the number of phones that we had in the office.

Pros

Best to connect end client through call or text.
Easy to connect with client

Cons

Does not find out any debug but I think improve his speed

Great product for connecting the people. Helps us lot in the business. We want to use it in future if the cons above are are solved at least 50%.
Thank you.

Pros

This app helps all the people to access their vonage account at home also because many people from India also uses this app mostly recruiting companies. The app has a great UI which attracts the users to use it on daily basis. The great advantage using vongae business app on phone is that we can read the messages if someone texts us because in the office on dialer phones its not possible.
I really Enjoy using Vonage Business which give us great advantage to connect to people sitting abroad from India. It has a great Voice quality(HD Quality) and we can hear it very clearly very easy to use and options are very easy to handle.

Cons

what do i like least about it? Its the issue of voice breaking sometimes i understand that there is network problem but when i have a great network then also i face this issue. The names that appear when we receive the calls is not the name of the person actually calling us. This is the main issue i face.
Nothing Much.

again it works so if you need a reliable voip this would be great its just not a bells and whistles type of application .

Pros

So one pro is that you will actually get phone calls, (had that issue with another VOIP)
you can use this as a desktop application or you can you log on to their site.

Cons

I dont like how the phone rings, it rings very loudly over everything. Which i find really annoying,
its also hard to tell if someone else answered the phone.

Never an issue, service is good

Pros

Their customer service has always been top notch - get the answers right away, correct what ever needs to fixed. Very helpful.

Cons

Do not have a direct rep, so get someone different each time -

Overall, we do like using this app due to its user friendliness, though I am saddened to say, we are looking for other options.

Pros

It is easy to use when calling our customers. Its voicemail interface is easy to use, no matter if you're a veteran or a trainee.

Cons

The only con I have to bring up regarding this system, involves the softphone app you have to download in order to interact with the web browser version. It this app is not up to date, it can mess with your workflow by not allowing you to connect into the system properly.

Its a great telephone service, i recommend this.

Pros

Vonage is very good telephone service, voice clarity is really good and it has many useful features like texting.

Cons

The mobile application could be more better.

Will recommend this for business, as it is cost effective and very easy to use and install.

Pros

Voice Quality is very good, it has very minimal call drops, Cost effective.

Cons

can only to 3 person conference at a single line

Pros

The voice quality is great without any call drops. Works as good as normal phone with text features available. The iOS and Android App works awesome.

Cons

Not more than 3 people can join the conference on a single line.

Overall it is good & ease to access

Pros

We can excess it from your phone. We do not miss any important calls of the candidates. We can also send a text message to the candidates if they are not reachable. We can also send the voice mail to the candidates. We can also attached files and send to the candidates

Cons

There is no any cons for this software. Its is a good software.

Customer support is very good and the Vonage mobile app lets you text and listen your voice messages. Great work in there team Vonage Good luck !!

Pros

WOW !! Vonage the beautiful internet phone so far on the market, high Voice quality low distraction. Cheaper rates and faster connectivity.

Cons

Nothing to say anything as everything is good about it.

Pros

I vonage is great, no more long distance calls.

Cons

No real cons, as long as internet is working, the phones work fine

Pros

I would think Vonage would be ok for a software for business but not one of the best when it comes to cloud services clarity of conversation was very clear and crisp.

Cons

Connects are sometimes lost not good to use when it is storming you will lose a connection.

Pros

1. Easy to understand and work with.
2. Cost Effective plans.
3. Features like SimulRing, Three-Way Calling, Voicemail, and Call Forwarding are very elite and helpful
4. Its feature of VOIP( Voice Over Internet Protocol) has given Vonage more arena to blossom and help its customers.
5. It is available on web as well on phone, hence it has extended accessiblity
6. The extensions available in Vonage helps one to take the call and call anyone, anywhere.
7. Calls, if missed, can be seen as the Vonage team sends an email regarding calls and voicemails, so there is no delay
8. The text message feature helps me to connect with everyone in case, they mis calls or are in bad network area.

Cons

Some times, there is an issue for call drop. But it is minimal and happens due to poor internet connections.

Pros

Features are okay and great for some businesses. There is no issue with the services or connection.

Cons

Vonage is too high priced. They also try to scam you with features that you say you do not need and hidden fees. Their sales professionals are always rude if you complain about the pricing

Pros

Vonage Business saved me and my client hundreds of dollars! I use Vonage to connect with my client, our customers and in all other communication we do as a business. Pricing is affordable for small-medium businesses and to start-up businesses as well. Working homebased had been easier with Vonage. Their customer service is extremely friendly!

Cons

It's good that they offer Voicemail Transcription, but sometimes it's not accurate. I had to listen to the voicemail to verify if the transcripted message was correct or not.

Less money than a regular business phone service
Smart App for PC and Mobile
Easy, effective, good quality sound

Pros

Easy to use, all extensions in your company, all contacts, everything a clicks and touches away. This is our first app for business comunication and phone app. Works fine in my cellphone and in laptop. Regular and old business phones are a thing of the past, Vonage is here and now, kind a first step to the future

Cons

Messages, and voicemail need a few improvements, I mean, almost perfect, but as I said, almost. The message center and preview is not that Friendly, kind of a type of Whatsapp Copy, but without all the charm of a chat app. But as we use it mostly for voice calling, not a big issue

Pros

-It's very easy to use. Recently the sotfware changed a lot its appearance but it looks even better.
-The costumer service is pretty good
-Friendly looking
-

Cons

-Sometimes it doesn't let me listen to the calls, which is pretty stressing. You have to go to the administrator's account in orther to do so
-It doesn't have too much space

Pros

For a new business or a smaller organization, Vonage is a great solution to get a centralized phone system VoIP set up. The app is great too!

Cons

The support can be a hit or miss and if you run into issues you have to deal with it. Although quality is usually great quality, it can also all depend on your overall internet connectivity which makes it hard to diagnose where the issue is if you start experience call drops or bad quality.