About Cloud Phone

Voxox Hosted PBX is a cloud-based business VoIP phone system for SMBs that allows organizations to communicate with their customers. Key features include the ability to set multiple phone numbers as a single PBX extension, real-time call logs and click-to-dial functionality with emails and Web pages.

Voxox Hosted PBX provides add-ons, such as an auto attendant featuring Interactive Voice Response and time-of-day routing, a conference bridge with free calls within customers’ networks, call recording and Internet fax. It also helps businesses to manage multiple locations through a single bill. The solution offers free calls between multiple office locations of the customer network.

Voxox Hosted PBX has SIP trunks feature th...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

5 Reviews of Cloud Phone

Average User Ratings

Overall

3.4 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

Ratings Snapshot

5 stars

(1)

1

4 stars

(1)

1

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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July 2020

Jennifer from Photography

Company Size: 1 employee

Industry: Photography

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Everything i need all in a cell phone

Sometimes in the beginning i would not know what i was doing and then my phone call or whatever action I was trying to do would not go through but you just have to get to know what you're doing other than that I mean it's really not a bad program I would recommend it to anybody that is busy and over-the-road mainly it's really convenient like so you don't have to just be stuck in one office all day waiting for that business call

Pros

The pros of this software is that when you're over the road and it need to have someone take phone calls for you but you don't have anybody to work for you cuz you work on your own it's nice cuz you can reroute all of that to your phone you can transfer if you do have other people that work for you and it's all on one phone it doesn't cost any extra services

Cons

What I don't like about the service is that you you have to kind of get to know it really well to really make sure and feed it takes a while to understand it but once you get the hang of it everything is fine and it turns out it works pretty well it works over internet so it always use Wi-Fi connection

Reasons for Choosing Cloud Phone

i didnt have a choice i kinda went with tcloud because the feature seemed fitting pricing fitting everything just worked into place

June 2017

nick from wilmington nc taxi

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

i use voxox for my taxi service it works very nicely

Very dependable software

Pros

This software is easy to setup, affordable , and very dependable. I really like how i can add alot of different options for forwarding options.

Cons

I do not like the sms feature of this software it forwards to an app. The app however does not notify you that you recieved a text with a sound just a bubble.

February 2020

Eric from Nau Construction, Inc.

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

February 2020

Not for use outside major cities

Pros

I can't say because it never worked for us.

Cons

They didn't have phone numbers available in our local area code when we enrolled but they had some number "drying out" which were promised to be available soon. We had the service for over a year and were never able to get a satisfactory phone number, it always looked like we were calling from our state capital 3 hours away. This did not give us the home town feel we wanted.

Reasons for Choosing Cloud Phone

Price, features, and promises that were never delivered.

September 2018

User Profile Picture

David from AMG International

Verified Reviewer

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

September 2018

Challenges for sure...

For a starter phone system, it is OK. Likely that we will grow out of it as business grows.

Pros

Inexpensive, easy to set up online phone system which gives a professional face to your company. Forwards to mobile phones and allows employees to work from various locations.

Cons

Outbound call feature is greatly lacking, especially if your wi-fi connection is not extremely strong. Per minute fee on calls might also be prohibitive depending on your calling patterns. Integration with CRM is negligent.

August 2020

Galen from Auto Parts

Company Size: 10,000+ employees

Industry: Retail

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

4.0

Functionality

2.0

August 2020

Cloud storage

Pros

Its ease of use. How easy it is to teach people to use it.

Cons

I like the program it but could use a little tweaking to make it faster.