About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edi...


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Supported Operating System(s):

Web browser (OS agnostic)

2,091 Reviews of ClickUp

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,559)

1,559

4 stars

(479)

479

3 stars

(43)

43

2 stars

(10)

10

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2091 results

December 2020

Filip from CoMantis Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Flexible, Intuitive & Full of Features

Now that I’ve used it for almost a year, I feel very confident in its abilities. It took me a while to understand how to use all of its functionalities but it wasn’t hard, it just took time. Now I can build really useful systems with it, from client portals to even advanced relationship management and client engagement solutions. I’ve set it up so it’s useful to me and my team but the overall feeling is that it drives me to do work rather than to track time or check on tasks or look at reports. It really focusses all members to complete tasks!

Pros

I really like how it allows you to create any structure. Using spaces, folders and lists, I can segment clients in different spaces, organize projects in folders and use lists for project stages. I like how they offer many templates (I recommend every newbie to start from there) with ready functionality like agile project management or even a light CRM. I also like to use their native apps on desktop and mobile because they’re intuitive and easy to get into.

Cons

One must have some experience with productivity tools to get into the useful features. Because the system offers such a high level of flexibility, it demands an organized and streamlined implementation to get the best benefit out of the product. Although extremely easy to configure, one needs to have experience in generating reports to understand how to build the dashboard widgets optimally. A lot of time can be spent on understanding how the system works and at the beginning it feels like nothing is happening.

Reasons for Choosing ClickUp

ClickUp gives me the best value for money over all other products I investigated. I needed a tool that gives me all functionalities for one price, not to be very expensive and to have high level of automation capabilities. ClickUp also has very good control over the entire process i.e. when configured properly, it also guards me from making mistakes by choosing an easier option and causing havoc in the organization.

December 2020

Julien from Tecnilima

Verified Reviewer

Company Size: 11-50 employees

Industry: Import and Export

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2020

Melhor software de Produtividade e Gestão!!

Ainda há alguns pormenores a serem trabalhados no software, mas até à data é o software que mais facilita o meu dia a dia. Através do ClickUp, consigo ter todos os detalhes e informação acerca de um projeto à distância de um clique (Emails trocados sobre o projeto, anexos, subtarefas, detalhes, chat, atividade...)

Pros

- Criação de tarefas através dos emails (os emails ficam anexados à tarefa); - Diversas vistas (calendário, lista, tabela, blocos, mapa mental, etc.), todas elas vinculadas às mesmas tarefas; - Possibilidade de ver apenas tarefas e calendário de um projeto específico, ou então de uma visão geral de todos os espaços existentes; - Código/link webcal (iCal) para sincronizar os eventos/tarefas datadas, com o calendário do smartphone; - Automatismos; - Criação de templates.

Cons

- Mobile app pouco desenvolvida na questão do calendário. Só é possível visualizar por hora. - Não é possível criar gráficos para análise de estatísticas. As únicas estatísticas disponíveis são acerca das próprias tarefas (registos, datas e status).

Reasons for Choosing ClickUp

O ClickUp é realmente o mais completo e prático para trabalhadores de escritório que utilizam frequentemente emails e realizam projetos no computador. O Clickup vence na funcionalidade prática de criar uma tarefa e anexar um email através do Outlook/Gmail, juntamente com todas as restantes funcionalidades que o tornam tão completo. Já mencionei os restantes prós anteriormente.

Reasons for Switching to ClickUp

Notion é um software bastante completo e prático. O único pormenor que me despertou e fez-me realizar esta troca foi a funcionalidade de criar tarefas através do Outlook/Gmail e anexar os emails à tarefa de uma forma bastante prática.

March 2019

Andreas from sPeople

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

March 2019

Clickup is packed with features, but it needs some polishing

Clickups main strength is to give the user full control over how they want to manage their tasks and checklists, while also give the option to viw them the way they prefer it. There is a bit of a learning curve with clickup, but one you get the hang of it, clickup has the possibility of saving a lot of time (for example with recurring tasks for us). For the productivity freaks like me, clickup is an uncut diamond that need a lot of polishing (mainly better styling in terms of visibility of featues - especially for people with bad eyesight like my girlfriend - but also in terms of using the screen space as optimally as possible). I hope that with time the styling gets updated such that new users can get the same enjoyment out of this system as we have when we applied our own styling to clickup.

Pros

I like that there is so many ways you can customize and view you tasks, which was vital for my girlfriend and i who uses clickup for managing our daily lifes together and for our jobs. The primary reason we switched to clickup was the ability to make recurring tasks, such that we could keep track of maintenace tasks in our home that doesn't have to be done every week. Before i managed this manually for us, but now we have automated this with clickup. In combination with this we wanted to have one system to manage all over our tasks, reminders and notes, which clickup can do for us. We also wanted to be able to switch views, bacause my girldfriend wants to see tasks in a list view, where i prefer a board view, which was what the main thing that convinced my girlfriend to switch over from trello, which doesnt have this feature.

Cons

The main problem we have with clickup is the overall styling and layout of clickup. Mainly many of the colors in the app is too neutral and often just different shades of grey, which makes it hard to distinguish one thing from another. Also the acitivity overview in each task is WAY to big, and it would be cool if this was made an optional thing to view, which was hidden at default or could be set to hidden in the settings because we rarely use it. Lastly the individual elements on the views and for each task has way to much padding around them, which makes it such that you almost cant see any of the important (in my opinion) things on each task, whick is the checklists and the subtasks, which gets pushed out of view when you are rolled to the top of the task, especially when viewing things on a laptop. This also applies to list view, where the tags (which is also hard to read for my girlfriend with bad eyesight) could be moved out to the right instead of being underneath the task name to fill less on the screen so more can be viewed. To try and make up for these problems, i have actually made my own styling to clickup (i am a system developer myself in my daily job) to solve many of the isues we have with it. When these things are solved, clickup becomes much more intuitive and user friendly to us. We hope that with time the styling will improve such that we dont have to make out own styling, but in the meantime we get around these issues by this method.

September 2020

Melody from Renewal Christian Counseling Inc

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

September 2020

Great collaborating task app! Takes a minute to learn, but changes everything once you do!

ClickUp has revolutionized our agencies ability to track tasks and to be able to collaborate as a team! I have multiple "Spaces" set up within my workspace that help me keep my life and job organized. Here are some of the spaces that I have: 1. Work tasks - private list that only me and who I add can see (shared with my direct boss so she knows where I'm at and can collaborate w me), Sorted into lists based on topic 2. Personal tasks - I put to-dos here for my personal life, so I don't forget to do those things either! Even though I'm in the "Workspace" for my employer, I can set up a list for myself that only I can see! 3. Administrative Staff shared workspace - this is a space where all of the administrative staff at the agency can collaborate, organize tasks, assign between each other and maintain our productivity! 4. Accreditation Space: Our agency is accredited through an organization called CARF and in order to maintain this accreditation, we have to comply with over 1,500 standards! It's a huge job and a lot to track! Our most recent project has been to enter, set tracking and assign all of these standards to members of our "CARF Team!" My job is to basically be the secretary for all of the information and make sure it's completed on time and to track all of the paperwork and data, so it's available when our next accreditation survey rolls around. There is NO WAY that this level of tracking and organization would be possible without ClickUp! This is a game changer!

Pros

This is a great task app! For me, one of most important feature is the ability to collaborate with others in your team! We have multiple "teams" of people throughout our agency and we have various "Spaces" set up for the different teams to track tasks and make sure we aren't missing details! Here are a few of my other favorite features: 1. Tasks can be assigned to specific team members within the space 2. Folders can be shared with those not on the team to make collaborating easier 3. There is a ton of customization options for tasks to help you such as: priority level, due dates, tags, creating dependencies in tasks (which links tasks so you know you can't do one until you do the other), leaving notes/comments on the tasks so you remember where you left off or to @mention someone and converse with them. 4. There are multiple ways to view tasks like in a list or on a calendar, board view, etc (or multiple views combined!) 5. You can view all tasks assigned to everyone or just those assigned to you and you can sort how the tasks are organized on your "view"

Cons

It takes a minute to learn the features and understand the possibilities. The fact that there are so many options is amazing! However, there is definitely a learning curve in understanding how the program works and getting a feel for how to set things up and utilize them in a way that is best for you.

Reasons for Choosing ClickUp

Microsoft To-Do's can collaborate, but it is clear that it is not made for the same level of ability as ClickUp. The functions of ClickUp far supercede To-Do's and the interface is much smoother. We can to To-Do's cheaper, but it wasn't everything we needed. Syncing is poor between devices and the app is "clunky." I do still use To-Do's but just for my grocery shopping and packing lists and very basic items like that. I also used Asana briefly and this was a pretty comparable product to ClickUp in terms of prices and features. However, ultimately ClickUp seemed to be the more user friendly and had one of the best and most understandable interfaces.

Reasons for Switching to ClickUp

Wunderlist discontinued their services and transferred over to Microsoft to-do. All of our administrative team used this program and we were forced to look elsewhere when support was discontinued for this app.

December 2020

Jeff from Float into the Clouds

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Moved from Asana to ClickUp

We love ClickUp and find it a great tool for managing all of our projects. Now we can see what is going on with everyone, in one view, but then dig into the projects themselves (individually) and see the child tasks there.

Pros

We moved to Clickup from Asana after using Asana for a few months. We found ClickUp had much more customization and flexibility. This was especially with the views, and making it so that you could get everything in ONE view. We also love the proactive notifications, like if you are moving a task to being complete, that if there are sub-tasks under that (that are still active) that you are given the option to update the sub-tasks dates/status. Overall, after using this system for many weeks, we have found ClickUp has made us much more efficient, and also given us visibility into all of our projects. We also love all the options you have appear when you right click on a task.

Cons

The only issue we have really found thus far is that some of the screens, mainly while using the Drag and Drop, can lag for a second or two. As a result, you have to learn to wait while using the drag/drop when you release the "drag" so that it appears in the correct place.

Reasons for Switching to ClickUp

We found Asana didn't offer enough customization.