Comindware Tracker Software


 

Comindware Tracker offers workflow management tools that enable businesses of all sizes to connect users, data and daily processes and manage routine business operations. Both cloud-based and on-premise deployments are available. 

Comindware Tracker provides a visual interface for business process design coupled with configurable web forms and reports, ad hoc process updates and real-time reporting. The solution provides capabilities for approval, compliance and change management, customer request management and issue tracking.

Comindware Tracker also provides pre-built applications for marketing, sales, finance, administration, human resources and other departments. The solution offers integrations with Microsoft Outlook and SharePoint. It also provides support for mobile platforms including iOS and Android.

Customer support is provided through an online portal. Pricing is on a per year subscription basis.

 

Comindware Tracker - Finance and administration
 
  • Comindware Tracker - Finance and administration
    Finance and administration
  • Comindware Tracker - My lists
    My lists
  • Comindware Tracker - Workflow
    Workflow
  • Comindware Tracker - Form designer
    Form designer
  • Comindware Tracker - Invoice validation
    Invoice validation
  • Comindware Tracker - Active tasks
    Active tasks
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

39 Reviews of Comindware Tracker

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Steve from ITH
Specialty: IT
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great help with Workflow management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great application to help businesses grow by defining workflows for any use case. This application provides a really easy to use interface. Works for Non technical users and managing workflow is super easy.

Pros

Helps with effective workflow management without spending mush time and money. Very easy to implement and does not require any programming skills. Adding business process and sharing with others is easier than any other similar tool.

Review Source
 
 
 
Showing 1-20 of 38

Shauna from TSP Realty Group
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Great for workflow automation and collaboration

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It is well suited for both department-specific and through-departments processes.

Pros

Flexibility in our workflow automation. It and flexibility in our automated processes, as far as you can easily modify the running workflow when needed. The parallel workflow mechanism allows for sending documents for approval to a group of people. You can create web forms without coding, no HTML knowledge needed.

Cons

Nothing for now. We have been using it for about half a year.

Review Source: Capterra
 

Alexey from InvoiceFactoringNow Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Excellent workflow management platform

Ease-of-use

Functionality

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Customer Support

Value for Money

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I have been administrating our workflow system based on Comindware Tracker through 3 versions and have implemented many process-based apps. It enables me to do anything needed in terms of business operations management.

Pros

Ease of setup, speed of application development and enhancement. Excellent customer service and technical support.

Cons

Nothing that would really faze... I'd suggest Comindware to add some more customization for user interface.

Review Source: Capterra
 


July 2018

July 2018

Clear interface makes productivity easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The clear interface, prioritization and private tasks are very handy to me. It is obvious how to complete different tasks with the buttons on each screen.

Cons

I haven't yet figured how to integrate defined teams or groups into this system, and there are no contextual menus.

Review Source: Capterra

  Response: Comindware, Comindware, Inc.

Date: July 2018

July 2018

 

We¿re glad you enjoy using Comindware Tracker. We would like to better understand your business scenarios behind the groups and contextual menus functionality you mentioned. The chances are we do have both of these, we¿ll just need to figure out the best way to configure that in your specific setup. Please get in touch with our support team via online chat at www.comindware.com and we¿ll help you with this configuration.

 

Jestin from Ajaxinvoice Service Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Intuitive web-based workflow software

Ease-of-use

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Value for Money

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Support

It adds transparency to tasks flow, simplifies project status checking and eliminates mess.

Pros

There's no need to switch to another web environment when you need to add a missed step to a workflow or a field to a form. And no coding needed when setting business rules.

Cons

Documentation might be more detailed. Support service is professional and careful, but I'd better rely on documentation.

Review Source: Capterra
 

Venice from JPLucan & Co

July 2018

July 2018

Powerful web-based workflow tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We've definitely got more effective in terms of time and I believe that we save money every day we use Comindware Tracker.

Pros

It is super easy to design workflows and configure forms. No need to code, when setting business rules. Comindware Tracker is integrated with Active Directory, so user management is a snap. Employees find this tool approachable since it is available via web-browser, timely notifications keep you in a loop of a process and you can easily check a workflow status.

Cons

The reporting is OK, but might be improved. I would add some report templates. I can hardly suggest more improvements.

Review Source: Capterra
 


June 2018

June 2018

Comindware Tracker has helped get my department back on tack!

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

Comindware Tracker is great for keeping everyone in loop. Before Comindware Tracker sales would have to contact engineering to see what phase a project was in, now anyone can see where a project is at which has eliminated a lot of phone calls. Also projects are released to production a lot more efficiently and effectively.

Cons

I would like to see Comindware Tracker be more compatible with Outlook. It works but not without making out look crash. Also the layout of the software is lacking sore serious pizazz. The automated E-mails letting you know what stage the project is in just get annoying and don't really help.

Review Source: Capterra
 

Lucy from Sanline Art

June 2018

June 2018

Excellent for streamlining repetitive workflows

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Eliminated falling through the gaps, streamlined workflows and added transparency.

Pros

You don't need technical skills to develop, maintain and update workflows. Comindware Tracker has wonderful drag and drop designers for both workflows and forms. Besides, when you make a new form live it gets available from both desktop and mobile browsers within a single publishing process.

Cons

When building a complicated workflow, you have to use Excel-like formulas. I needed some time to learn it, but any way - it is not so difficult.

Review Source: Capterra
 


June 2018

June 2018

Fantastic tool for workflow automation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Comindware Tracker allows parallel workflows and allows, for example, several people review and approve the same document or request simultaneously. Majority of people can master it without running through any issue. We struggled with the tedious email process and had to log every step after making an approval request. Comindware Tracker changed all that.

Cons

There's nothing I dislike about this workflow software. It's easy and straightforward. I never contacted Comindware support, but some colleagues did and liked their experience.

Review Source: Capterra
 

Aliaksei from Severex

June 2018

June 2018

Comindware Tracker is a great cloud-based solution for self-service and approval request management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Designing a new workflow and web-form is relatively easy. Even a non-technical manager can weave around it.

Cons

It lacks mobile app. You can access it via mobile browser and it works, but some people prefer mobile apps.

Review Source: Capterra
 

Steward from WFA Consulting Group

June 2018

June 2018

One of the best tools for workflow management

Ease-of-use

Functionality

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Customer Support

Value for Money

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Comindware Tracker is being used to track the full lifecycle of our service from managing offer requests that come through a web form and then processing service request and managing service delivery. This workflow management and collaboration tool adds a tremendous amount of transparency to our consultation and research process and allows for successful management of hand-offs that a necessary between different teams.

Pros

Comindware Tracker make it easy to tweak workflows and forms, so users can easily optimize without breaking stride. It successfully routes hand-offs between different teams, adds transparency to workflows and has a set of social collaboration tools.

Cons

Open API is good, but not enough in my opinion. It lacks out-of-box integrations with popular web-services.

Review Source: Capterra
 

Mark from 123 Project Management

May 2018

May 2018

Workflow automation software for non-technical users

Ease-of-use

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Value for Money

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It allows to eliminate paper work and reduces workflows maintenance cost.

Pros

omindware Tracker is a powerful tool that for those who has basic Excel knowledge - it is more than enough to create workflows and set your custom business rules. The UI is intuitive.

Cons

It might be useful to have documentation about use cases from Comindware. I believe it would reduce support effort on their part.

Review Source: Capterra
 

Lovely from softntechnology.com

April 2018

April 2018

The superb solution of workflow management!

Ease-of-use

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Value for Money

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Actually, I found this workflow management software such a great software.
Nice features and functions are available in this software. Hope, you will love it to use

Pros

The user interface looks great and navigation around it is simple, those are always pros. The admin tools are also good, with ease of adding and removing individuals from the system. Easy to maintaining the system. Superb solution of the workflow management.

Cons

Sometimes requires me to refresh the page, and restart the order. Sometimes when trying to submit one order, I will have to refresh the site as many as 3 times. Nothing more.........

Review Source: Capterra
 

Jonathan from Xtant IT
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Tracking is easier now

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We increased our tram's efficiency. Our processes work better and we always know what is the status right now

Pros

I'm using Comindware Tracker for it's modern technology and updated features. It made easier to track my team from far.

Cons

It would like to have more integrations in addition to MS SharePoint and Outlook. And, also need more features to keep users updated

Review Source: Capterra
 

Andrew from Source IT

October 2017

October 2017

We make our time more valuable and ensure more effective output.

Ease-of-use

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Value for Money

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We make our time more valuable and ensure more effective output.

Pros

Satisfied on this non-coding workflow software used to connect with my team. Excellent support from the technical team. Its graphical workflow made it easy to used for technical and non technical person.

Cons

It would be better if it have more integration like microsoft outlook or other apps and softwares. Although, the system is very flexible and easy for all kind of user.

Review Source: Capterra
 

John from Software and Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great for using for freelancing project

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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The main and only benefit is can track my members.

Pros

I have some freelancers to complete my SEO related task. I am tracking them by Comindware Tracker. It's easy to use.

Review Source: Capterra
 

Alexey from VironIT
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Excellent tool for quick workflow automation

Ease-of-use

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Product Quality

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Value for Money

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We increased our company's efficiency. Our processes work better and we always know what is going on.

Pros

Ease of use, low code development, and professional technical support. With Comindware Tracker's graphical workflow builder makes it possible and easy for non-technical business users to create their own workflows and maintain them.

Cons

It would like to have more integrations in addition to MS SharePoint and Outlook. In the beginning it seemed to be "another brick in the wall", but after I was shown a demo we realized that the system if very flexible. I would advise them to have a better presentation and video to straightforward the values the product gives to potential customers.

Review Source: Capterra
 

Remi from Remi Lawal constructions
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

It helps in forming togetherness amongst workers on the same job

Ease-of-use

Functionality

Product Quality

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Value for Money

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This software is indeed powerful and great, it can even deploy tasks to my other team mates and members when it is set to that without requesting for more details.

Pros

With the majority of my team mates, working hand in hand before has been quite challenging as no one will want to accept he or she is wrong or at an error, but since we have come across comindware, we have been working together especially when tracking our customer base and client complaints and issues. And using the approval process control tool has just relieved us of hours of stress and wide, it has also helped us to cover much in less period of time.

Cons

This software needs a tool to help in deploying some tasks from some specific individuals based on their previous experience usage and it should be counted and displayed point wise so everyone will be aware.

Review Source: Capterra
 

Blake from IPNX
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Very useful for improving performance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

We implemented the software for collaboration between our Support team and Operations team. It helped immensely with ensuring that both teams are in the loop about which customers complaints have been sorted are pending and should be urgently looked into. Our customer satisfaction has improved by a large margin since implementing.

Pros

The price is really reasonable and it's performance goes above and beyond the average expectation. We are glad the team found it easy to use too.

Cons

A number of social media platforms which may not be very popular but have a sizeable userbase are yet to be incorporated.

Advice to Others

It is awesome for workflow tracking and management to delivery. It helps us close projects faster.

Review Source: Capterra
 

Dave from Trevi foundations
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Tremendously improved our workflow management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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It enabled us to track which machinery were on site, which machines were due for service, had been returned to the yard, was to be worked on by who, had been worked on and when it could be sent back to site. As simple as it sounds, tracking this workflow and being better able to manage it with Comindware made a lot of difference

Pros

It is easy to use and offers great value for money. I also like that it is cloud based, hence it allows for rapid deployment and does not require any technical know-how for installation.

Cons

I will like to see an additional feature with which SMS alerts can be sent to operators once their machine maintenance is completed.

Review Source: Capterra
 

Mike from PrintServe
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great for working with outsourced hands at various locations

Ease-of-use

Functionality

Product Quality

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We faced a challenge with manually sending and receiving documents from freelance professionals we were working with as their number grew. We also needed to track the approval process automatically. Comindware was recommended to us and using it has really made it easy to track documents, approvals and project assignments.

Pros

I really liked that it automatically sorts incoming and outgoing documents, approvals and file security, specifying who has access to what, who accessed what last etc. It also enables one see when a job/document was turned in.

Cons

I think additional features can be added to the automated reminder for collaborators.

Review Source: Capterra
 
 
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