About kintone

kintone is a cloud-based, customizable workflow management platform suitable for businesses of all sizes. The key features of the solution include compliance management, approval process control, forms management, event monitoring and application-library access.

The solution enables users to automate tasks such as process workflows, assignments and notifications without needing to modify or create custom code. kintone offers Excel spreadsheet conversion into apps and open API connectivity. The solution also offers workshops, content and consulting to provide developers and business owners with the required skills to use the product.

kintone is designed to work desktops and on mobile platforms such as iOS and Android. A free trial is available.


Supported Operating System(s):

Web browser (OS agnostic)

84 Reviews of kintone

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(63)

63

4 stars

(19)

19

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 84 results

April 2018

Philipp from LNS Japan

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Great software which allows to quickly optimize analog processes. Fits small and large organization

Pros

Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

Cons

The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Response from kintone

Replied May 2018

Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email support@kintone.com.

May 2020

Tara from The Nancy Devereux Center

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2020

Takes the Stress Out

I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

Pros

I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

Cons

I wish it were a bit more flexible in regards to searching for information.

Reasons for Choosing kintone

n/a

Response from Kintone

Replied August 2020

Hello Tara, Thank you for your wonderful review! We're glad to hear you are satisfied with Kintone, and find our product user-friendly. I've included a link below on how to search data in Kintone. Searching Data: https://get.kintone.help/k/en/user/search/search_details.html Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success

August 2019

James from Literacy Mid-South

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

August 2019

New I.T Analyst using Kintone for about 6 months now

I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote a script that connected to Google Maps App and gave us the distance in miles and how much that was in dollars. I enjoyed it for the simplicity and how easy it was to get started building an app. Also the fact that the scripts use Javascript instead of some made up language is also good since most developers have been introduced to either Javascript or Java by now.

Pros

I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!

Cons

Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

Reasons for Choosing kintone

Company already had it when I came.

Response from Kintone

Replied August 2019

Hi James, Thank you for your feedback! With our open API's, the customization possibilities are endless to transform your apps. I'd be happy to connect you with a Sales Engineer to review any requirements you have in more detail. There are a couple of options to display your data to those not inside Kintone. You can purchase a Guest Account which allows users to access a specific Space in which they were invited to and view the data from there. There is also an add-on called kViewer that allows you to display information inside Kintone with those outside of Kintone via a URL. Best, Larissa Kintone Customer Success

May 2020

Russell from Product Bahn

Company Size: 2-10 employees

Industry: Information Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2020

Great Value and Easy to Use

Great, customer support has been easy to use and the staff is very knowledgable about the product.

Pros

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Cons

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Reasons for Choosing kintone

functionality and price

Response from Kintone

Replied June 2020

Hello Russel, Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical assistance can be found here. Kintone Developer Program: https://developer.kintone.io/hc/en-us You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain! Our team is always glad to help you if you need any further support. Best, Marie Kintone Customer Success

May 2020

Ben from Offbeat Press

Company Size: 2-10 employees

Industry: Printing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great product!

We have automated our quoting process, our freight shipping process, our purchasing process, and many other procedures with Kintone. If there's a problem, chances are, we can fix it with Kintone.

Pros

I love the custom nature of the software and the ability to customize every app with JavaScript. Offbeat Press is a custom screen printing company so everything we do is custom and we need a software that can keep up with all of our custom needs. Kintone does that.

Cons

If you don't have experience with JavaScript, it can become a little more expensive for various add-ons, but not much. And, at the end of the day, that's not a con against Kintone. It's a con against whoever is building the apps.

Reasons for Choosing kintone

Their price point and ease of use were the perfect melding point for us.

Response from Kintone

Replied June 2020

Hello Ben, Thank you for your great review! Happy to hear that you enjoyed the flexibility of our product. As you may already know, we have Kintone Developer Program for help and support on plugins and integrations. Kintone Developer Program: https://developer.kintone.io/hc/en-us Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success