Accelevents Software


 

AccelEvents is a cloud-based non-profit software solution that helps users manage mobile fundraising campaigns. It offers The system supports both silent auctions as well as raffles.

For silent auctions, AccelEvents provides users with access to a host dashboard, where they can set up their online fundraisers and track event performance. Attendees can submit bids from remote locations. The product also features a real-time dashboard, which allows users to track proceeds raised, prizes available and the current highest bid for each prize.

Users can also host online raffles. As with silent auctions, users set up raffles and track performance through the host dashboard. Attendees can purchase raffle tickets through the system or buy them from volunteers.

AccelEvents is priced per auction or raffle participant. The vendor offers online and live chat support to the customers.

 

Accelevents - Display board
 
  • Accelevents - Display board
    Display board
  • Accelevents - Mobile payments
    Mobile payments
  • Accelevents - Text messages
    Text messages
  • Accelevents - AngelList
    AngelList
  • Accelevents - Tablet App
    Tablet App
Supported Operating System(s):
Web browser (OS agnostic)

47 Reviews of Accelevents

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June 2018

June 2018

Awesome customer support, super easy to navigate auction set up

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we were able to raise money by using this software for a silent auction. It was simple to tell people about how to bid and they were excited to keep getting text messages if they were outbid.

Pros

Auction set up was very self explanatory. Easy to upload photos, details, prices, etc. Text to bid is AMAZING!!! End of auction reports were helpful for checkout without using cc processing thru Accelevents. Customer support via chat and email were on point...even during our event at 9pm at night they were there to answer questions.

Cons

No real issues with any details of software. All worked smoothly for the silent auction we had. Only suggestion is maybe consolidate the menus instead of having to click between so many to access different parts of the auction set up.

Review Source: Capterra
 

Stu from Photography At Oregon

June 2018

June 2018

Second time we've used Accelevents for our annual on-line auction. Extremely pleased.

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Pros

Appreciate the template for downloading auction items from a spreadsheet.
Event view is clear and easily distinguished between the opening and current bid.
On-line support was near instantaneous.
Will definitely continue to use in the future.

Cons

I wish Item Code could include numbers as well as letters, to make it easier to record multiple submissions from individual artists.

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: June 2018

June 2018

 

Thanks for your continued support, Stu!

 

Andrew from Fresenius Medical Care

May 2018

May 2018

Used for a Charity event. Utilized Raffle and Silent Auction function

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Pros

Easy to use. Response to help was timely. Plan to use in the future if I end up having an online silent auction.

Cons

Did not have any major complaints. Was what I was looking to use for my event. Any issues were addressed.

Review Source: Capterra
 

Robyn from Eastgate PTA
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Was at the event but had to use my phone which was weird and asked me to confirm all the information

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People bidding from home who selected buy it now pricing

Pros

Ability for non attendees to bid
There are no other pros, and even non attendees had trouble.
There are no other pros. I would advise our group to use another mobile bid service, or have proxy bidding for those that cant attend

Cons

Didn't close, confusing, redundant info asked for. I was never outbid for any thing because people weren't bidding from home

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: May 2018

May 2018

 

Hi Robyn - Thanks for your constructive feedback. While it is a new format to get used to, we have found that our clients actually love the element of bidding with their phone via text message. Our system allows for anyone to bid, even those who are unable to attend the event. For those who have trouble with the system, we offer a staff feature so that a staff member can bid on behalf of an event guests. I hope this help!

 

Rachel from Camp Cho-Yeh

April 2018

April 2018

Great! Accel Events is very responsive and helpful. Customer service will keep up coming back!

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Pros

Customer Service is my favorite! Second would be the ease of bidders signing up and collecting their payments.

Cons

We sell several expierences in our auction and last year we used the ticketing option which wasn't great for us so this year we put the expierences in the auction part, worked ok but still trying to figure out the best option for our expierences.

Review Source: Capterra
 

Mia from Houston Community ToolBank.

April 2018

April 2018

An excellent choice for smaller events

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Pros

Accelevents had everything we needed: text-to-bid, a website with item pages, a scrolling display for the event itself, an option for bidders to pay through their phones if they win and printable auction description sheets. The customer service was really good as well - we could just send a question through the chat and hear back within 5 minutes. They even managed to fix a timezone issue that cropped up during the event!

Cons

I would've liked a little more control over the speed at which the items scroll - some guests had trouble reading it.

Review Source: Capterra
 

Kent from Marshall School PTA
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Great platform to support our fundraising event

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We increased our fundraising by approximately 20% year over year.

Pros

The Accel Events platform was exactly what we needed to support out 2 school fundraiser. We were able to have all of the functionality we wanted and the cost can't be beat. Also, the customer support was outstanding. We work with a number of vendors and haven't had such prompt response from support in terms of time to an answer from any ther vendor.

Cons

The only cons that we experiences were not having all of the reporting bells and whistles available to us online. All of our data was easy to download and get to the info, but it would have been nice to have some more flexible reporting. That said, this was not a huge deal and only a want not as much a need.

Review Source: Capterra
 

Selena from Friends of CRLS
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Very easy to use, great look, best customer service

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We were able to raise an additional amount for our annual event, while the cost of the service was less. It was absolutely the most affordable, easiest and most enjoyable way to raise funds for student scholarships, travel fellowships and teacher grants. Our organization supports all students, but especially those with little or no means to access travel opportunities or to pay for college. Accel Events will be our go-to platform for our silent auction in the future.

Pros

Intuitive and user friendly; beautiful, clean design, extremely cost-effective for our small non-profit; and, hands-down, the best, most responsive customer service we've ever experienced.

Cons

We have nothing negative to say about the software or the support. We were so happy with the platform and the people behind it that we will use again, and will recommend to others.

Review Source: Capterra
 

Laura from TADA! Youth Theater

March 2018

March 2018

AccelEvents was very easy to use both for us and the people bidding. Very happy with the experience!

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Pros

Whenever we had a question, it was answered right away. Everything was straightforward and self-explanatory.

Cons

It was a little frustrating that there were character limits when you download the catalog but not the item sheet, so in order to do everything we had to put in all of the short catalog descriptions, download that, and then delete the short put in the long descriptions for the sheets. It would've been helpful to have two text boxes, one for item sheet and one for catalog so that we didn't have to go back and forward. Also, there was no notice of these character limits so we didn't figure it out until we asked about. Clearer descriptions and additional text boxes would really help expedite the process.

Review Source: Capterra
 

Susan from Boston Cancer Support

February 2018

February 2018

Accelevents is FANTASTIC! No matter what day or time I had a question, I was answered within 5 min!

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Pros

The Accelevents back end has an easy to use interface, first-rate customer support--- no matter what time of day ( or night ) I reached out, someone answered me within 5 minutes. DO THEY EVER SLEEP? The result is a gorgeous inviting display of auction items!

Cons

It would be nice to add more than one photo to each item-- maybe you already have that option-- I will have to look into this further.

Review Source: Capterra

  Response: Accelevents, Accelevents, Inc.

Date: February 2018

February 2018

 

Hi Susan, thanks for the feedback! You can actually upload an unlimited number of photos per item. You can even drag and drop to change the order of the photos associated with a particular item! We look forward to working with you again soon!

 

Delia from Kennedy Heights Montessori

February 2018

February 2018

A-MA-FREAKING-ZING

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the amazing immediate reply with in 30 seconds of asking any question

Pros

This software is so easy to use. JUST WHEN YOU THINK you need to have this software needs a function that doesn't exist you ask CUST SUPPORT in a panic how in the world you will possibly make it work they are 5 million steps ahead of you. Not only that but within 5 seconds they reply with a warm stress free reply that reassures you that your event that you spent countless hours on is going to be the most amazing and successful event that could have possibly existed for your cause. I AM NOT A TECH SAVY PERSON! BORN IN THE MILLENNIAL GENERATION I STUCK AT COMPUTERS! but they have made it beyond easy! My second year happy to plan this even thanks to these guys!

Cons

the only thing i don't like about this software program is that they don't have the outreach that other auction softwares have that they send out technical help for the actual event to make the event smooth as possible. Even though they are there to help at every second through the site i can only imagine the absolute craziness if the top notch service was right in front of you

Review Source: Capterra
 

Rebecca from The CCHS Foundation

January 2018

January 2018

Godsend for a small non-profit organization!

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Pros

After searching for an on-line silent auction program, I was disheartened to find that most companies charge a sizable overhead cost that was unreasonable for our small non-profit organization. Then there were additional fees to avoid advertisements and post multiple pictures. I was about to give up when I came across AccelEvents. I cannot say enough about the ease of the program and amazing customer support...all for an incredibly fair price! I look forward to working with cust support team again for next year's fundraiser and plan to utilize all of their services, from ticket sales, to basket raffle tickets, to the silent auction again.

Review Source: Capterra
 

Fred from AzCDL
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

We use Accelevents for our annual meetings, silent auction and online raffles

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I highly recommend Accelevents.

Pros

First and foremost - outstanding customer service. I've been able to reach Jon and Zach at all hours and they've been exceptionally responsive.

With the event module we've been able to streamline our ticketing process and are better able to monitor reservations versus attendance and give a more accurate reservation count to the event vendor and save some money.

With the silent auction module we've eliminated a lot of manual processing and the texting alerts to bidders have increased our bidding.

The raffle module is a big benefit to us. With our manual system involving physical tickets, manual entry and lots of mailing we could only run a few raffles a year. With Accelevents we are totally automated and can run raffles as fast as we can acquire items to raffle.

The end result is greater fundraising for a reasonable cost.

Cons

The products are more designed for traditional onsite fund raising events, a mold we don't fit into. However, Jon and Zach have been very helpful in tweak their software to meet our unique needs.

Review Source: Capterra
 


October 2017

October 2017

At this cost (and maybe any cost) you will not find a better supported, easier to use software.

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Pros

- Customer Support is fantastic
- Cost is unbeatable
- Easy to use for even the most novice computer user
- Design of the auction website and mobile site (what end users see) is pretty, clean, and easy to navigate

Cons

- The only con is that auction item sheets and auction catalog were not in an editable format. Wasn't anything we couldn't work around, just would have been easier the other way. Their excellent customer support has already said they are looking into changing this in future updates of the website.

Review Source: Capterra
 

Wanda from Concerned Citizens for Animal Control of Warren County
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Used Silent Auction for a 6-hour fundraising event - great participation

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Earned more on our silent auction than ever before with much less effort

Pros

Silent Auctions have two drawbacks 1) the event needs to be a short period of time and 2) chaos at the end is never easily managed. This option took care of BOTH of those and more for us. All I had to do was provide a picture and item description. Printable versions were easily available. Very easy to make changes.

Cons

This is such a picky thing, but I do not like the "Metro" font on the website. Very difficult to see and when we projected the current bid screen it was not a good image for our bidders.

Review Source: Capterra
 

Amy from One Less Orphan Fund.

August 2017

August 2017

WOW...this is awesome!

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Pros

I really like the 24/7 support. When running an auction it's nice to know that the guys are there to help you out whenever needed. I also like how cheap it is. Instead of spending thousands, I spent a certain amount to make my auction successful and fund needed. That is a steal!!!

Cons

I think that they need to add a live auction feature to the platform, but they said they are working on it.

Review Source: Capterra
 

Fran from Topic-Talk Walks

August 2017

August 2017

Successful collaborative fundraiser, because of an Excellent 24/7 Support Team!

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Our collaborative fundraiser raised moneyfor each of 8 collaborators, with additional funds generated from offline purchases of paintings after the auction was over.

In addition, this software helped each of our collaborators to build a better networking relationship with each other.

Pros

This was my first time coordinating an online Mobile Silent Art Auction collaborative fundraiser. Most of our collaborative confidence, in the possibility of a successful fundraiser, in spite of my inexperience, came from the incredible 24/7 excellent AccelEvents support team.

The buyers bidding on the art especially liked the efficiency of being able to view and select their choice of paintings online. Even the buyers who took the time to come to the in-person art show on the first or last day of our 7-day online art auction, came with a list of their selections from the paintings they had seen online.

We liked having the opportunity in our collaborative fundraiser, to introduce each collaborator, with logos, pictures, videos, and their website, as well as sharing more information about our collaborative theme of "Forests."

Cons

An animated tutorial, walking me through all the steps might have helped to both lower my awkward beginner's fear-level of being so inexperienced, and also more rapidly increased my ability level. This might have helped me to reduce the number of questions I asked the awesome AccelEvents team, even though their team would still be needed.

Review Source: Capterra
 

Julia from The Gabriella Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

We received excellent customer service before, during and after our event!

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Pros

Completely digital, easy to set up, low cost, customer service, easy bidding for the customer, and a very attractive interface.

Cons

"Volunteer" bidding options is very good, but perhaps should be called "Guest bidder" so that its purpose is clearer.

Review Source: Capterra
 

Holly from Center for Family Life
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

We loved Accelevents! Easy to use and set up. Everything we needed and nothing we didn't.

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Pros

The customer service was top notch! Simple and easy to use. Our bidders and volunteers were up and running very quickly. The reports and other downloadable data were a huge time saver.
Overall, we would use them again, and the value is unbeatable.

Cons

Set up wasn't always intuitive, but the customer service chat window made getting help very easy. Also, using the site as the administrator was a little clunky, but once you know the system, it was quick and painless.

Review Source: Capterra
 

Sherry from Taylor and Francis

June 2017

June 2017

Really enjoyed this straightforward software.

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I really. It allowed me to do what I needed in order to conduct a successful silent auction. No negatives.

Pros

Ease of navigation.
Straightforward.
Ease of uploading information.
Quick response from customer service when I had questions.

Review Source: Capterra
 
 
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