AccelEvents is a cloud-based nonprofit software solution specializing in mobile fundraising. Users can hold either silent auctions or raffles in the system.
For silent auctions, AccelEvents gives users access to a host dashboard, where they can set up their online fundraisers and track event performance. Attendees can submit bids from anywhere. A live display shows proceeds raised, prizes available and the current highest bid for each prize.
Users can also host online raffles. As with silent auctions, users set up raffles and track performance through the host dashboard. Attendees can purchase raffle tickets through the system or buy them from volunteers. They can submit tickets from anywhere.
AccelEvents is priced per auction or raffle participant. This product is offered worldwide and has been around since 2014.
Laura from TADA! Youth Theater
Whenever we had a question, it was answered right away. Everything was straightforward and self-explanatory.
It was a little frustrating that there were character limits when you download the catalog but not the item sheet, so in order to do everything we had to put in all of the short catalog descriptions, download that, and then delete the short put in the long descriptions for the sheets. It would've been helpful to have two text boxes, one for item sheet and one for catalog so that we didn't have to go back and forward. Also, there was no notice of these character limits so we didn't figure it out until we asked about. Clearer descriptions and additional text boxes would really help expedite the process.
Susan from Boston Cancer Support
The Accelevents back end has an easy to use interface, first-rate customer support--- no matter what time of day ( or night ) I reached out, someone answered me within 5 minutes. DO THEY EVER SLEEP? The result is a gorgeous inviting display of auction items!
It would be nice to add more than one photo to each item-- maybe you already have that option-- I will have to look into this further.
Response: Accelevents, Accelevents, Inc.
Date: February 2018
Hi Susan, thanks for the feedback! You can actually upload an unlimited number of photos per item. You can even drag and drop to change the order of the photos associated with a particular item! We look forward to working with you again soon!
Delia from Kennedy Heights Montessori
the amazing immediate reply with in 30 seconds of asking any question
This software is so easy to use. JUST WHEN YOU THINK you need to have this software needs a function that doesn't exist you ask CUST SUPPORT in a panic how in the world you will possibly make it work they are 5 million steps ahead of you. Not only that but within 5 seconds they reply with a warm stress free reply that reassures you that your event that you spent countless hours on is going to be the most amazing and successful event that could have possibly existed for your cause. I AM NOT A TECH SAVY PERSON! BORN IN THE MILLENNIAL GENERATION I STUCK AT COMPUTERS! but they have made it beyond easy! My second year happy to plan this even thanks to these guys!
the only thing i don't like about this software program is that they don't have the outreach that other auction softwares have that they send out technical help for the actual event to make the event smooth as possible. Even though they are there to help at every second through the site i can only imagine the absolute craziness if the top notch service was right in front of you
Rebecca from The CCHS Foundation
After searching for an on-line silent auction program, I was disheartened to find that most companies charge a sizable overhead cost that was unreasonable for our small non-profit organization. Then there were additional fees to avoid advertisements and post multiple pictures. I was about to give up when I came across AccelEvents. I cannot say enough about the ease of the program and amazing customer support...all for an incredibly fair price! I look forward to working with cust support team again for next year's fundraiser and plan to utilize all of their services, from ticket sales, to basket raffle tickets, to the silent auction again.
Fred from AzCDL
Employees number: 1 employee
I highly recommend Accelevents.
First and foremost - outstanding customer service. I've been able to reach Jon and Zach at all hours and they've been exceptionally responsive.
With the event module we've been able to streamline our ticketing process and are better able to monitor reservations versus attendance and give a more accurate reservation count to the event vendor and save some money.
With the silent auction module we've eliminated a lot of manual processing and the texting alerts to bidders have increased our bidding.
The raffle module is a big benefit to us. With our manual system involving physical tickets, manual entry and lots of mailing we could only run a few raffles a year. With Accelevents we are totally automated and can run raffles as fast as we can acquire items to raffle.
The end result is greater fundraising for a reasonable cost.
The products are more designed for traditional onsite fund raising events, a mold we don't fit into. However, Jon and Zach have been very helpful in tweak their software to meet our unique needs.
- Customer Support is fantastic
- Cost is unbeatable
- Easy to use for even the most novice computer user
- Design of the auction website and mobile site (what end users see) is pretty, clean, and easy to navigate
- The only con is that auction item sheets and auction catalog were not in an editable format. Wasn't anything we couldn't work around, just would have been easier the other way. Their excellent customer support has already said they are looking into changing this in future updates of the website.
Wanda from Concerned Citizens for Animal Control of Warren County
Employees number: 1 employee
Earned more on our silent auction than ever before with much less effort
Silent Auctions have two drawbacks 1) the event needs to be a short period of time and 2) chaos at the end is never easily managed. This option took care of BOTH of those and more for us. All I had to do was provide a picture and item description. Printable versions were easily available. Very easy to make changes.
This is such a picky thing, but I do not like the "Metro" font on the website. Very difficult to see and when we projected the current bid screen it was not a good image for our bidders.
Amy from One Less Orphan Fund.
I really like the 24/7 support. When running an auction it's nice to know that the guys are there to help you out whenever needed. I also like how cheap it is. Instead of spending thousands, I spent a certain amount to make my auction successful and fund needed. That is a steal!!!
I think that they need to add a live auction feature to the platform, but they said they are working on it.
Fran from Topic-Talk Walks
Our collaborative fundraiser raised moneyfor each of 8 collaborators, with additional funds generated from offline purchases of paintings after the auction was over.
In addition, this software helped each of our collaborators to build a better networking relationship with each other.
This was my first time coordinating an online Mobile Silent Art Auction collaborative fundraiser. Most of our collaborative confidence, in the possibility of a successful fundraiser, in spite of my inexperience, came from the incredible 24/7 excellent AccelEvents support team.
The buyers bidding on the art especially liked the efficiency of being able to view and select their choice of paintings online. Even the buyers who took the time to come to the in-person art show on the first or last day of our 7-day online art auction, came with a list of their selections from the paintings they had seen online.
We liked having the opportunity in our collaborative fundraiser, to introduce each collaborator, with logos, pictures, videos, and their website, as well as sharing more information about our collaborative theme of "Forests."
An animated tutorial, walking me through all the steps might have helped to both lower my awkward beginner's fear-level of being so inexperienced, and also more rapidly increased my ability level. This might have helped me to reduce the number of questions I asked the awesome AccelEvents team, even though their team would still be needed.
Julia from The Gabriella Foundation
Employees number: 11-50 employees
Completely digital, easy to set up, low cost, customer service, easy bidding for the customer, and a very attractive interface.
"Volunteer" bidding options is very good, but perhaps should be called "Guest bidder" so that its purpose is clearer.
Holly from Center for Family Life
Employees number: 51-200 employees
The customer service was top notch! Simple and easy to use. Our bidders and volunteers were up and running very quickly. The reports and other downloadable data were a huge time saver.
Overall, we would use them again, and the value is unbeatable.
Set up wasn't always intuitive, but the customer service chat window made getting help very easy. Also, using the site as the administrator was a little clunky, but once you know the system, it was quick and painless.
Sherry from Taylor and Francis
I really. It allowed me to do what I needed in order to conduct a successful silent auction. No negatives.
Ease of navigation.
Ease of uploading information.
Quick response from customer service when I had questions.
Elizabeth from Gallery by the Sea Carmel
We were able to raise precious dollars for the organization we support.
This platform is easy to use. The staff offers prompt customer service and technical assistance easily through chat function. It was affordable for our non-profit fundraising event. Users can easily bid via text message without cumbersome downloads of apps or concern about internet connections.
The web platform presented the art we had up for auction beautifully and provided a way to have a link to websites of artists who donated their work, as well as social network sharing links so folks could easily share with their friends the art they were bidding on.
Glenda from American Cavalier King Charles Spaniel Rescue Trust
Ease of use from administrator to user. Our target radiance is older and not tech savvy, we had helpers and then the people started helping others, it's that easy. The collection of funds eliminated following up and tracking of monies, it's all there for you.
Ease of use and ability to make changes even during the event. The support was amazing from day one, considering I wasn't the most techie person and had a lot of questions, they were patient with me! Everything was online immediately with details of winning bidders, made check out a breeze. We wanted to broaden our reach outside of the actual live auction, and even had bidders from the UK and Australia!
Not really anything. The only thing that would be nice is to have a total if the winning bidder had more than one item.
Aaron from YouthRoots
Employees number: 2-10 employees
Easy checkout, affordable, quick entry for each item.
The ease of implementation and affordability! We final fixed our sloppy checkout process by utilizing this software!
We would love to have a way to display current bid levels for each item at the event so that our guests know where to start and can compete with friends.
Response: Accelevents, Accelevents, Inc.
Date: May 2017
Hi Aaron, thanks for the review. Per your comment about displaying the current bid levels at the event, you CAN do that! If you click the Views tab on the Fundraiser page you will find a few different options which are designed exactly for that process including a scrolling view of all items and the current bid as well as the option to show the name of the highest bidder.
Joanne from The Country School
Employees number: 11-50 employees
Simplified check-out process, easy access to bidders and winners, pdf file of all auction postings.
Software was easy to use from setting up the ticket purchases to uploading the auction items. Guests easily purchased tickets and bid on auction items. None required much help the night of our auction. I liked the ability to print out the description of all the auction items, get spreadsheets of the prizes and the winners. Tech support was invaluable both before and during the auction. The guys were just a chat away, which was important the night of our event since a few questions and issues came up where we needed help.
The software was limiting in that we sometimes have multiples of the same item. This required us to list the item numerous times rather than having the top couple of bidders win the item. Also, we had a wine pull and a fund-a-cause during the evening. Normally, we would keep track of who purchased the wine and who funded the cause and bill them at the end of the evening. With the Accelevent software, people would have to pay for the wine, fund-a-cause, and auction winnings in three separate transactions. We would have liked one simple end-of-the evening transaction/charge.
Leo from SheLoves
We used accelevents for our silent auction and only utilized the SMS component. The system was extremely easy to use and we did not have any technical glitches. Our event was over 3 days and we needed a fair bidding system for everyone who attended. Accelerants was able to deliver and our offline (in between event days) bidding was 3x higher than during the events. It really helped boost sales. The developers are great guys and always responsive to any request or question we had, patiently walking us through steps whenever we needed guidance. I've already recommended them to several other organizations.
ease of use, price
wont send images or image links via sms of auction items
I looked around for a long time, they are a great company. Looking forward to using their ticketing component at our next event.
Jess from G TEAM
We researched online and found Accelevents to be a great option. Once we got started, we were impressed by their customer service, so helpful and timely. And even more impressed with the functionality. Such a great option and value for the investment!
I like that we pay per event and per user. The software seemed very intuitive.
Honestly, can't think of any.
It would have been nice if we could have a silent auction where the top 3 bidders could win the item.
Katie from Expedia
Uploading was slightly slow and created some issues. We felt the value was there for the price paid. We did have a successful experience as a whole. It was our first time and have learned different tips/tricks to the process and displays.
Response: Accelevents, Accelevents, Inc.
Date: March 2017
Thank you for your feedback! We are constantly working to our offering and appreciate your feedback. We would love to learn more about the features that you would like to see in the application.
Sose from She Loves Collective
The silent auction was easy to set-up, added a fun element to our event and increased participant engagement both in person and on the web. Zack and Jon were extremely helpful via the online chat. All of our questions were answered immediately. And as an added bonus, there were proactive communications from their team to ensure we activated everything we needed. Thanks for all the help, I would highly recommend this website for silent auctions!