All Auction Software Reviews

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James

Verified reviewer

Legal Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Feature-Rich and Customizable - I wish I found them 4 years ago!

PROS

This software is extremely intuitive with the amount of transactions and scenarios it can support. The team is always responsive with any concerns presented. The team has built a product that can support your auction business at any scale.

CONS

I don't have any cons about the software itself. It works quickly and is reliable.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Extremely satisfied customer this is now the 2nd project we have had built by auctionsoftware.com

This is my 2nd project/business built by auction software and we have been extremely demanding and every aspect has been built as requested. I have used 3 other software companies before going to auction software and we had nightmare situations with the other 3 companies that wasted a lot of money and time. With the other 3 companies either the software would not work or they could not debug and with other 3 companies used before Auction software they always had major issues with getting PayPal to work. . Auction software was excellent at debugging and making the software stable and THAT makes a huge difference and also Auction software's contacts with PayPal are excellent and they always get PayPal to respond next day and get the Payments working, THAT is worth it's weight in gold to us. What I like about our experience with Auction software is it's not ALL about money with them they ALWAYS want us to be happy. We still use them for development and maintenance and there is good accountability for hours but quite often we find the amounts we pay are more favourable towards us than actual hours worked, When it comes to work done for internal bugs for example, in those type of circumstances Auction software takes responsibility for liability for those hours and we are not charged for them and THAT say's a LOT about Auction software. They are not trying to squeeze us for every last penny, I find them to be VERY trustworthy and I could not imagine ever going anywhere else.

PROS

I liked the customization options as it is very flexible and can meet extremely demanding and complex requirements. I also liked that we did not need to spend a ton of money on branding design as it looked great straight out of the box. The support during and after development is absolutely great. The cost is a big factor for us and I find it's extremely good value for money. I had very bad experiences with other companies before using auction software and auction software turned things around for us simply because they can make stuff work and make the software stable

CONS

I didn't have any criticisms and I think that say's a lot

Avi

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Terrible service and outdated software

We've spent tens of thousands of dollars with Auction Software and ended up going with another company. We were never given access to our own hosting which we were paying for and had so many code issues with the application they have developed for us which made it easier to start from scratch.

PROS

Existing features that eliminate the need to develop from scratch.

CONS

Outdated software running on old Ruby version that cannot be updated.

Vendor Response

Avi licensed our S/W "TopExpert.com.au" project in 2018, referred another customer "Ilia T"as well. In Feb (2019) emailed as below. "Hi AS, I hope everything is well. We've made the unfortunate decision to shut Top Expert down due to no traction on the business side". So, we gave backup in encrypted form to run on their server. It was clear from on-boarding and very well spelled in Contract small & medium product is cost effective to go live in 3 weeks. We give front end code (React.js / DB, unencrypted) , back end code in Ruby or Node (Encrypted) , It's like purchasing Microsoft Office for $10 and asking to give the code of the MS office since you paid for it. Also path to upgrade to large was rejected. It is unfortunate that the customer says our code is bad, wants our source code. Say to us No Traction and go to another development company. Using our software, $160M credit card transactions processed in 2019/20. Our Policy is same for all, check website - BuyNow - FAQ - Q&A- 8

Replied July 2020

John

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Auction Software custom build

We started Blowfish (a B2B food surplus marketplace) in the fall of 2021. After months of discovery we felt it was best to work with an auction software company that was reliable and experienced. Everyone we talked to in the online auction industry mentioned Auction Software as industry leaders. Auction software has a robust development team that delivers. Our marketplace needed many customizations and Auction Software managed to provide us with everything we wanted. They are experts and i would highly recommend working with them.

PROS

- I was impressed with the overall quality. The ux / ui design is beyond what we expected. - inexpensive - Customer support and responsiveness is really good. We had a ton of customizations which required a lot of communication. Most of our communication was done through Casecamp which is their custom online project management tool. It was easy to use and was a big help. - Custom software provided a Project manager named [SENSITIVE CONTENT] who was very informative and helpful. [SENSITIVE CONTENT] was always available and an expert in the online auction space. Auction Software cares and want their customers to succeed. Blowfish would not be where we are today if we did not go this direction. We look forward to our continued success alongside auction software.

CONS

- Really not much in terms of cons. For the amount of money we spent we feel we have an amazing piece of software.

Reason for choosing Auction Software

They took the time to provide us with with the answers we were looking for. A number of recommendations from auction specialists.

Matthew

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Successfully took on a challenging product

AuctionSoftware was not only affordable, but they were willing to step out of their comfort zone by working with 3rd party vendors for payment and shipping that they hadn't interface with before. Through the difficult parts of the project, our assigned project manager kept the team on task and communicated often with us to clarify requirements for the project to make sure we were satisfied with the implementation of our website. It was a pleasure to work with the entire AuctionSoftware team. I would highly recommend them for anyone that needs an eCommerce site developed for them.

PROS

- affordable - good communication - issues/bugs resolved quickly - project tracking was seamless in CaseCamp - team went above and beyond to ensure our satisfaction with the product - implemented new features that didnt exist in their base templates. This was a must for us and they delivered very well.

CONS

None really, the project took longer than expected to be delivered, but due to the complexity it was understandable. The CEO was very apologetic about the delays and worked with us and the team to ensure completion as fast as possible.

Takumi

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Long journey and been great! Far better than existing auction houses

Good to be independent and directly working with a team to fit your needs, they work quickly to fix bugs and have teams working at all times of the day. Great team and communication and project management, [SENSITIVE CONTENT] is a good manager of time and resources.

PROS

It is much more modern and modular. You can customize your software to make it easier to use and understand with your exact needs and the backend is much more modern and visually appealing/easy to use vs existing large auction houses. Definitely worth the money to customize it and have an easy to use and efficient backend specifically designed to how you do business.

CONS

Software development comes with bugs and glitches and there are always bugs/glitches happening, we are in a beta phase until that is all smoothed out. Must also be very specific with your needs for changes to the website, but again, these are all things that come with developing a software.

NDAKI

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Auction Software review by Postyourneed Technologies

With auction software , we have created a customized platform that improves buying processes and decision making for business buyers in Sub Saharan Africa by enabling them to publish their procurement needs in form of call for bids, allowing them to receive offers from multiple suppliers.

PROS

1.The Reverse auction engine supports the core functionality of my platform; hence it is the backbone of my platform’s operations. 2.The product is fairly easy to use. With customizations implemented to suite my business processes all users on the eco system can use it with ease 3.Intergartion with our business model and our partners services was fairly easy to perform, with great help from Auction Software’s team.

CONS

The existing features fit our current needs. However perhaps the supplier could have more flexible maintenance packages.

Reason for choosing Auction Software

Because I was able to evidently see how my business needs would be facilitated by Auction Software; The support that i got from the sales team and most importantly the value for money( Price)

Mohammed

Internet, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Best auction software you will find in the market

This software is helping me to cover an essential part that is missing in the market at my country.

PROS

The software is huge will cover all the aspects (features) in auction you are looking for ,it is customisable, the team are dedicated looking to pleasure their customers with high quality work , no hidden cost every thing as agreed, the design can be modified, if you are looking to add some functionality the team will suggest the best approach ,mult language , they are selling high quality products with latest programming language , i am sure that as buyer you will be satisfied as the main thing Raj the CEO and the whole team looking for the reputation , high quality work , very organised and well oriented team .

CONS

Honestly it is unfair to write cons about this great sofware and those dedicated developers , they will not rest unless you are satisfied as buyer

User Profile

Jason

Verified reviewer

Wholesale, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

We launched our new company using Auctions Software from day one.

PROS

The Dev team has been very responsive and helpful since day one. We have been working with the team since the day we launched our company, so we've been learning as we go and the Dev team has been great at helping create solutions to help us streamline our operation.

CONS

I wish there was a way to fully integrate with Quickbooks. The dev team spent a good amount of time trying to develop the integration the way we needed it to work but there were a couple of hurdles we couldn't cross.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great partner to work with

Auction Software has been awesome to work with. As a startup, they have been very responsive to our constantly changing needs and priorities. We asked for some new functionality and the US team rolled up their sleeves and quickly developed a solution.

PROS

Their software was quickly implemented and has a lot of features that were ready to go on day 1 of going live. The development timeline was definitely shorter than anything we would have built from scratch.

CONS

There hasn't been anything so far that we have found.

Rob

2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2016

Good Team To Work With

I have been using this company for almost a year now to build my site. Progress is slow but steady. Raj and his team make every effort to understand what I am wanting for my site and generally accomplish what I am asking for. There are a few language barriers and misunderstandings to overcome but in general this is a great company to work with.

PROS

This software makes it easy to understand and follow the progress that the team working on my site is making and allows me to assist in any corrections that need to be done early enough in the development that it doesn't cause to big of an issue to repair, replace, or remove the item in question.

User Profile

Henson

Verified reviewer

Sports, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2021

Good Leadership and Sharp Development Team

Overall good, but would be great without the missed deadlines and bas cost estimates. Need more communication from the development team on that end.

PROS

The development team was able to execute my vision and keep the initial development within budget. Always have good communication with the [SENSITIVE CONTENT HIDDEN].

CONS

Deadlines slip and on a couple of occasions, cost estimates have proven to be way off.

Stephen

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2017

Good result with some hick ups in the process

Fully tailor made product. Completely made as per my demands and wishes.

PROS

Fully tailor made. Made to your wishes and ideas. Team implements your ideas. Quick intervention when asked for help.

CONS

Had to work a lot for myself. Did many reviews and found errors that could be avoided. Because of this reason developing process was stressfull. But i have to say also that this was a large project with a lot of demands and complexity.

Nima

Logistics and Supply Chain, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2018

We are really happy with the work done. The team was very responsive and creative.

Increased earning potential. This software helped us create a revolutionary platform in logistics industry.

PROS

What we really liked was the visual aesthetic and ease of use. Furthermore the ability of the team to implement complicated requests and features.

CONS

We really cannot think of anything that we do not like about this software or the team that we worked with.

Stavros

2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2016

Effective cooperation in the long run!

After 1 year of working with the team of auction software , I can say that they are professionals and they have team members with different set of skills. I absolutely recommend to cooperate with auction software for high quality results.!

Dragos

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2016

IT Manager of Online platform based on auctionsoftware.com product

I have got to know about auction software while searching for providers for online bidding solutions Capable of fulflilling my company's business plans. I made my shortlist of options and had in mind calling different companies. Based on reviews already found online and how easy was to understand their solution portfolio, capabilities and pricing structure, I emailed them and got in contact with Auction Software. Not needed to try other phone calls with other potential option I got quickly the answers to all our questions from Mr. Raj the CEO of the Auction Software company and in less then one week contract was signed and our project team assigned and customization work was ongoing. The Auction Software development team and assigned project manager helped us in a proffessional manner to put our ideas into a user friendly, easy to use online platform as per our vision. We have reached a stable version with our first release and definitely will continue our collaboration with Auction Software for the future. Glad for our collaboration, recommended!

Tommy

Events Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Amazing

My experience couldn't have been better. The dev team was beyond easy to work with, very responsive, and very fast. I will definitely be using these guys again!

PROS

Software was VERY easy to use, clean UI and fun to use.

CONS

I had no issues with the software. I love the software.

Sean

Retail, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Fantastic team - UI/UX, technology development and maintenance

We would recommend Auction Software to anyone who wants to build a robust auction or e-comm site in the most expedient cost-efficient manner.

PROS

Auction Software provided excellent solutions and support, always balancing what most efficient and cost effective with what was most valuable relative our needs and available options (especially with regard to 3rd party integrations)

CONS

Where there were issues, these were resolved promptly and tended to be due to lack of clarity and learning on our side not AS side.

Chris

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Auction Software Review

PROS

The staff is very easy to work with , every one is fast to reply to emails and calls

CONS

no major complaints , some things took a little time to get done.

Graeme

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Affordable and easy to work with

PROS

the team are very accomodating, easy to work with and technically very capable in implementing requirements. Very cost effective solution.

Ozerk

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed December 2014

Excellent Team, Excellent Coordination, Excellent Development...

On behalf of our team, I would like to thank to Auction Software for their overall performance spent in our latest venture, jetonair.com. It was a true reliable experience to receive a comprehensive support from them during the initial stage of our cooperation. We look forward to have a long lasting cooperation with such a team, to well support us including excellent coordination, but not limited to in all other aspects of our project, development, short cut solutions with the help of the recommendations and implementation of our designs to the product. The provided software is fully customizable but most importantly there was a great leadership and the team is very talented to adopt to different ideas and sectors and it is always good to know that you should not ask to them "is it possible?" It is always possible with such a great team and software; Thanks to Auction Software...

Chiphong

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Develops Award Winning Software!

From the very beginning we had highly sophisticated requirements regarding applying our business processes and individual design. They could even develope tailor-made modules that were not available in their software package. Developers have a good sense of understanding your business and I also appreciated that they work highly professional, extremely fast and on top of that, they are also critical thinkers and give feedback if something could be improved. Although we were working in 3 different countries (US, Switzerland, India), we could coordinate work and communication very smoothly. AuctionSoftware's dedication, enthusiasm and good teamwork has significantly contributed to our success in winning an innovation award and industry award.

Jonathan

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed August 2015

Developed site for me bidforent.com

The team at auction software went above and beyond for completion of my project bidforent.com. I worked very closely with them and they were attentive to my needs. Customizing a new site is a difficult endeavor. There is so many variables to consider. The team at auction software were able to efficiently solve any dilemmas. Deone did a great job being a great intermediary. She was able to understand my needs to clearly communicate in computer talk to the developers in India. I am now in support face with the team and look forward to working with them into the future. I would recommend them to anyone that wants try out a new concept in a effective and affordable way.

John

Computer Hardware, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Feature rich product which is a great value for the cost

Fully functioning reverse auction site

PROS

Able to quickly customize to our specific needs. So far the site is working exactly as was envisioned.

CONS

Can be difficult communicating with developers on the other side of the world but the customer service was good and the team worked hard to overcome this obstacle

David

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Excellent experience!

We were very happy with the process, communication, and software that was developed.

PROS

It's fast, efficient, and does exactly what we needed it to do. Very clean code from a development perspective.

Showing 1 - 25 of 141 Reviews