AuctionWorx Enterprise vs Auctria

RATING:

4.9

(31)

AuctionWorx Enterprise has 31 reviews and a rating of 4.87 / 5 stars vs Auctria which has 504 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (31)
4.8 (504)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
December 20, 2023
May 15, 2024
Pros/Cons
  • Pros

  • I was able to perform an upgrade of the system in about 15 minutes, all of which was well documented. Customer service has been great.
  • I like the idea of being able to allow third-party sellers to use the site. I also like the idea of being able to own the software and customize it to my needs.
  • Cons

  • Chances are, you won't be able to set this up on your own hosting provider of choice, so you'll be stuck rolling with their hosting plan.
  • Currently no feature that lets you mass-edit your categories and products. Needs more built-in features and options for payment and invoicing.
Read all user reviews
  • Pros

  • Their tech support was great during our set up process. The appearance of the auction site was really good.
  • The Dashboard was so extremely useful for referencing important information quickly. All our board members were very enthusiastic about how wonderful the Auctria format was.
  • Cons

  • Sometimes our team struggled to understand some of the features of the software or how to integrate features into the website.
  • That was very frustrating. There was no customer service available on weekends.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos