AuctionWorx Enterprise vs OneCause

AuctionWorx Enterprise has 27 reviews and a rating of 4.85 / 5 stars vs OneCause which has 248 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.85 / 5 (27)
4.69 / 5 (248)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
August 11, 2021
September 30, 2022
Pros/Cons
  • Pros

  • I was able to perform an upgrade of the system in about 15 minutes, all of which was well documented. Customer service has been great.
  • I like the idea of being able to allow third-party sellers to use the site. I also like the idea of being able to own the software and customize it to my needs.
  • Cons

  • Chances are, you won't be able to set this up on your own hosting provider of choice, so you'll be stuck rolling with their hosting plan.
  • Currently no feature that lets you mass-edit your categories and products. Needs more built-in features and options for payment and invoicing.
  • Pros

  • This platform allows everything to be in one place and is appealing and ease to use on the front end for donors and participants.
  • The event page is very pleasant to look at and has everything in one place. There are also many ways for people to donate and provide money to the organization.
  • Cons

  • At times it was clunky and users had a hard time getting logged in.
  • I found the page design section very difficult to manage and frustrating. It should be more user friendly.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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