Auctria vs Givebutter

RATING:

4.8

(505)

Auctria has 505 reviews and a rating of 4.77 / 5 stars vs Givebutter which has 487 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (505)
4.8 (487)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 11, 2024
June 11, 2024
Pros/Cons
  • Pros

  • Their tech support was great during our set up process. The appearance of the auction site was really good.
  • The Dashboard was so extremely useful for referencing important information quickly. All our board members were very enthusiastic about how wonderful the Auctria format was.
  • Cons

  • Sometimes our team struggled to understand some of the features of the software or how to integrate features into the website.
  • That was very frustrating. There was no customer service available on weekends.
Read all user reviews
  • Pros

  • Givebutter has a great team of specialists ready and willing to help you through your initial configuration as well as your ongoing work with the platform.
  • It works perfectly, and has all the features we need: peer-to-peer fundraising; team and fundraiser performance tracking; and alternative payment methods like Venmo, digital wallets and paypal.
  • Cons

  • Sometimes it was hard to coordinate when there are multiple fundraiser pages for one campaign.
  • It is less intuitive to edit personal information and I got confused about managing different campaigns, and how to direct people specifically one campaign.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos