Auctria vs Network for Good

Auctria has 430 reviews and a rating of 4.77 / 5 stars vs Network for Good which has 540 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.77 / 5 (430)
4.72 / 5 (540)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 29, 2022
October 19, 2022
Pros/Cons
  • Pros

  • Their tech support was great during our set up process. The appearance of the auction site was really good.
  • The Dashboard was so extremely useful for referencing important information quickly. All our board members were very enthusiastic about how wonderful the Auctria format was.
  • Cons

  • Sometimes our team struggled to understand some of the features of the software or how to integrate features into the website.
  • That was very frustrating. There was no customer service available on weekends.
  • Pros

  • Customer service is one of the best in any CRM/Donor management I've ever used. The product has a ton of features and ability to communication through video, text, email, and direct mail.
  • We love NFG because it is easy to use, has a beautiful interface, and has most of the features we need integrated in one place.
  • Cons

  • It provides inaccurate information and staff is unable to provide a work around even though they have had several complaints.
  • So far the only negative is that we cannot link our direct deposit to multiple accounts for separate fundraisers.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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