OneCause (formerly BidPal) vs GiveSmart

OneCause (formerly BidPal) has 126 reviews and a rating of 4.69 / 5 vs GiveSmart which has 88 reviews and a rating of 4.47 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.69 / 5 (126)

4.47 / 5 (88)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 13, 2020

September 21, 2020

Pros/Cons

  • Pros

  • Customer service is great and friendly. They are knowledgeable and help you succeed. Quick responses anytime I had a question.

  • It was easy for several people to be involved in different uses of the software at the same time! Very easy to learn and use. The reports generated after the event were great!

  • Cons

  • I liked the ease of use but found that there was a lot of information on the main screen that made it feel overwhelming.

  • It reloads often when searching, which is frustrating in a pinch. If you are patient, it will load properly.

  • Pros

  • Having used this 3 years now, I appreciate being able to access previous years' info and descriptions. The reporting functionality is fantastic and I love being able to see results in real time.

  • I like the fact that it is very user-friendly. There are various webinars that are helpful, videos that are always accessible, and the GiveSmart helper is very nice.

  • Cons

  • Some things are very customizable, and some things are not. It would be beneficial to have more flexibility and less rigidity on parts of the website design, automated forms/responses, etc.

  • I cannot think of anything to improve this software. It was perfect for our event - simple to use and very geared toward serving a volunteer-based event!

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux