Bidr is a cloud-based auction management solution that enables users to manage auctions, auction-based fundraisers and raffles. Key features include a ticketing engine, silent and live auction management, raffle ticket management, fixed pricing and more.

Bidr's event setup module helps users to build event websites that can include registration forms, auction items, raffle tickets, sponsor logos and direction to event locations. Users can keep track of bidding, enter tickets and update item information in real time from the event dashboard. The solution automatically creates printed flyers and item cards with digital signage for the attendees.

Volunteers can add walk-up attendees using the solution's admin console. Other features include credit card management and sending text messages to attendees. Bidr also allows bidders to donate via text to fundraising campaigns.

Services are offered on a per transaction basis that includes support via phone, email, training videos and an online helpdesk.

Edit events
Edit events

Edit events

Dashboard

Dashboard

Real-time reporting

Real-time reporting

Auction item list

Auction item list

Ticket holders

Ticket holders

Supported Operating System(s):

Web browser (OS agnostic)



11 Reviews of Bidr

Overall rating

4.0 / 5 stars

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Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The worst donation platform I've ever used

Pros

It looks nice. It's very cheap. Other than that I can't say anything positive about this platform.

Cons

Nothing works. Registering people in advance is only permissable via mobile, making RSVPs impossible. Credit card capture failed 3 out 4 times. Login failed for a good portion of our guests. You can't close a silent auction and still take donations. Bulk editing is impossible. Bulk credit charging does not seem to bee supported.
Probably cost our organization 10-15k. We paid extra for customer support and when we called them to get the support we were told "everything looks good on our end" while we had guests showing us the error messages they were getting.
We hired people who have run other platforms because depending strictly on volunteers sounded crazy, all of whom are very technically savvy, but even they were incredulous at how impossible to use the platform is.
Just a disaster of a platform.

Review Source: Capterra

John from Harbor Entrepreneur Center

Industry:  Charities

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

We've used Bidr for two years and multiple events

The team at Bidr is working hard and we've seen tons of new features in the last two years.

Pros

Love their ticketing... super easy check-in and scan of tickets. Plus, we use it at our annual event for silent auction.

Cons

There is a cost of 3% fee on the items we sell including tickets, auction, raffle tickets, and donations.

Review Source

Jen from EP!C

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2017

Mediocre event software

We did introduce the mobile bidding to our constituents- which is what we were aiming to do!

Pros

Love that it is an online system- that's what we wanted for mobile bidding for our signature fundraising event.

Cons

Unfortunately it was not an easy system to use, for internal staff or our guests. Registration was a nightmare and the mobile bidding fell apart mid-event!

Review Source: Capterra

Stephanie from USA Synchro

Ease-of-use

Value for money

Customer support

Functionality

July 2017

Will never use again

Pros

It was easy to set up initially and I thought was going to be a really great tool. However, throughout the fundraiser, we had several people contacting us saying they couldn't get it to work properly and we attempted a number of times to get technical support but apparently there is no support on Saturdays.

Cons

I was really disappointed for a couple of reasons that I feel are valid complaints, however, Bidr did nothing to rectify the issues. First, we had no technical support on the day we held our fundraiser and it took over 2 days to receive a response to our inquiries. Then, when I did get a response, I learned that the system wasn't working properly so as a matter of good customer service I felt that at least a portion of the fees should be waived since it definitely impacted the amount we were able to raise, yet Bidr did nothing.

Review Source: Capterra

andrew from Teamphoria

Ease-of-use

Value for money

Customer support

Functionality

July 2017

Great interface and easy to use. Made our fundraiser more successful!

Pros

The design, ease of use and immediacy are off the charts! We had tried the age old pen and paper method and even evaluated similar apps but none came close to what Bidr has to offer.

Review Source: Capterra

Jordan from Jordan Riser Creative

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Great piece of software with lots of features

Bidr makes it really easy to manage a silent auction / fundraiser. From ticketing to managing items and raffles, and even accepting donations. And their customer service is top notch, anytime there is a problem there is always someone who is willing to walk through the problem, help to find a solution or take it to the Bidr team to work on a resolution, and their turnaround is pretty fast!

Pros

Fast, Easy to use, lots of features. Fast and reliable customer service.

Cons

Navigating can be cumbersome sometimes. But they are always working on changes and updates and their admin is about to get a refresh.

Review Source: Capterra

Stephanie from Charleston Youth Hockey Association

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Makes event planning SO much easier!

I planned a first ever fundraising event for my son's hockey association. We used Bidr for event ticketing, silent auction, and a raffle. We had several of our hockey teams that were traveling during the event and without Bidr they wouldn't have been able to participate! Check in was a breeze. Our volunteers used their cell phones to scan in the guests and our auction had a lot of action. The event was planned very last minute and we were able to start selling tickets 3 weeks out and added our auction items the week before the event. This would never have been possible with "old fashioned" paper bid sheets and selling tickets in person. The best part was check out. When we ended the auction guests paid on their phones. No lines! They then just showed us that they had paid on their phones and we gave them their items. We LOVED Bidr! We had everyone from 20 somethings to 80 year old grandparents and we had NO complaints!

Pros

Eliminates check in and check out lines. Less work for organizers. Attendees are not glued to the auction table.

Cons

We loved everything!

Review Source: Capterra

John from The Harbor Entrepreneur Center

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Bidr early adopter

Used Bidr for over 5 events now. Love how it delivers a great attendee experience which is what we care about most with our events. Team continues to be responsive as they build more features.

Pros

Awesome design and user experience

Cons

Admin backend is a little tricky

Review Source: Capterra

Patrick from Harbor Entrepreneur Center

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Top notch software for managing a silent auction

Many of the things that weren't working, the team worked to fix immediately.

Pros

Percentage based pricing means we could run a very small auction without all the set-up fees. We used Bidr for the Harbor Entrepreneur Center's annual event. We know use it to sell tickets for every event we host. This makes it really easy because all of our attendees are already in the system. When we sell raffle tickets or auction items there is no check-in line since Bidr already has all the credit card info.

Review Source: Capterra

Caroline from Sullivan's Island Elementary School

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2016

Exceeded our expectations!

We gave Bidr a try at our school and were blown away by the results! Not only did we raise a lot more money than usual, it made the entire process such a breeze compared to before. There were also no disputes over who "won" an item at the end of the night. Even people who didn't attend tge event were able to bid and that was a hit, too! From ticketing to printing out bid cards to easing the checkout process, Bidr exceeded every expectation we had. We'll use them for our next event for sure!

Pros

How easy it was for everyone to use. How much work was eliminated by using it on the backend.

Cons

Can't think of one right now.

Review Source: Capterra

Patrick from Harbor Entrepreneur Center

Ease-of-use

Customer support

April 2016

Loved using Bidr

As a small non-profit we loved using Bidr for our auction. We raised a few thousand dollars and no other software had texting, printed item cards and no need to download an app. They all had high fee that wouldn't have worked for us.

Review Source: Capterra

Displaying 1 - 11 of 11 reviews