Bidr software


10 reviews(4.0/5)
10 reviews(4.0/5)

Bidr is a cloud-based auction management solution that enables users to manage auctions, auction-based fundraisers and raffles. Key features include a ticketing engine, silent and live auction management, raffle ticket management, fixed pricing and more.

Bidr's event setup module helps users to build event websites that can include registration forms, auction items, raffle tickets, sponsor logos and direction to event locations. Users can keep track of bidding, enter tickets and update item information in real time from the event dashboard. The solution automatically creates printed flyers and item cards with digital signage for the attendees.

Volunteers can add walk-up attendees using the solution's admin console. Other features include credit card management and sending text messages to attendees. Bidr also allows bidders to donate via text to fundraising campaigns.

Services are offered on a per transaction basis that includes support via phone, email, training videos and an online helpdesk.

Supported Operating System(s):
Web browser (OS agnostic)

10 Reviews of Bidr

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  • John from Harbor Entrepreneur Center

    Specialty: Charities

    Number of employees: 2-10 employees

    February 2018

    We've used Bidr for two years and multiple events

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The team at Bidr is working hard and we've seen tons of new features in the last two years.

    Pros

    Love their ticketing... super easy check-in and scan of tickets. Plus, we use it at our annual event for silent auction.

    Cons

    There is a cost of 3% fee on the items we sell including tickets, auction, raffle tickets, and donations.

    This review was submitted organically. No incentive was offered
    Review Source
  • Jen from EP!C

    Number of employees: 201-500 employees

    July 2017

    Mediocre event software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We did introduce the mobile bidding to our constituents- which is what we were aiming to do!

    Pros

    Love that it is an online system- that's what we wanted for mobile bidding for our signature fundraising event.

    Cons

    Unfortunately it was not an easy system to use, for internal staff or our guests. Registration was a nightmare and the mobile bidding fell apart mid-event!

    Review Source: Capterra
  • Stephanie from USA Synchro

    July 2017

    Will never use again

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It was easy to set up initially and I thought was going to be a really great tool. However, throughout the fundraiser, we had several people contacting us saying they couldn't get it to work properly and we attempted a number of times to get technical support but apparently there is no support on Saturdays.

    Cons

    I was really disappointed for a couple of reasons that I feel are valid complaints, however, Bidr did nothing to rectify the issues. First, we had no technical support on the day we held our fundraiser and it took over 2 days to receive a response to our inquiries. Then, when I did get a response, I learned that the system wasn¿t working properly so as a matter of good customer service I felt that at least a portion of the fees should be waived since it definitely impacted the amount we were able to raise, yet Bidr did nothing.

    Review Source: Capterra
  • andrew from Teamphoria

    July 2017

    Great interface and easy to use. Made our fundraiser more successful!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The design, ease of use and immediacy are off the charts! We had tried the age old pen and paper method and even evaluated similar apps but none came close to what Bidr has to offer.

    Review Source: Capterra
  • Jordan from Jordan Riser Creative

    Number of employees: 1 employee

    October 2016

    Great piece of software with lots of features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Bidr makes it really easy to manage a silent auction / fundraiser. From ticketing to managing items and raffles, and even accepting donations. And their customer service is top notch, anytime there is a problem there is always someone who is willing to walk through the problem, help to find a solution or take it to the Bidr team to work on a resolution, and their turnaround is pretty fast!

    Pros

    Fast, Easy to use, lots of features. Fast and reliable customer service.

    Cons

    Navigating can be cumbersome sometimes. But they are always working on changes and updates and their admin is about to get a refresh.

    Review Source: Capterra
  • Stephanie from Charleston Youth Hockey Association

    October 2016

    Makes event planning SO much easier!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I planned a first ever fundraising event for my son's hockey association. We used Bidr for event ticketing, silent auction, and a raffle. We had several of our hockey teams that were traveling during the event and without Bidr they wouldn't have been able to participate! Check in was a breeze. Our volunteers used their cell phones to scan in the guests and our auction had a lot of action. The event was planned very last minute and we were able to start selling tickets 3 weeks out and added our auction items the week before the event. This would never have been possible with "old fashioned" paper bid sheets and selling tickets in person. The best part was check out. When we ended the auction guests paid on their phones. No lines! They then just showed us that they had paid on their phones and we gave them their items. We LOVED Bidr! We had everyone from 20 somethings to 80 year old grandparents and we had NO complaints!

    Pros

    Eliminates check in and check out lines. Less work for organizers. Attendees are not glued to the auction table.

    Cons

    We loved everything!

    Review Source: Capterra
  • John from The Harbor Entrepreneur Center

    Number of employees: 2-10 employees

    October 2016

    Bidr early adopter

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Used Bidr for over 5 events now. Love how it delivers a great attendee experience which is what we care about most with our events. Team continues to be responsive as they build more features.

    Pros

    Awesome design and user experience

    Cons

    Admin backend is a little tricky

    Review Source: Capterra
  • Patrick from Harbor Entrepreneur Center

    Number of employees: 2-10 employees

    October 2016

    Top notch software for managing a silent auction

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Many of the things that weren't working, the team worked to fix immediately.

    Pros

    Percentage based pricing means we could run a very small auction without all the set-up fees. We used Bidr for the Harbor Entrepreneur Center's annual event. We know use it to sell tickets for every event we host. This makes it really easy because all of our attendees are already in the system. When we sell raffle tickets or auction items there is no check-in line since Bidr already has all the credit card info.

    Review Source: Capterra
  • Caroline from Sullivan's Island Elementary School

    Number of employees: 201-500 employees

    August 2016

    Exceeded our expectations!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We gave Bidr a try at our school and were blown away by the results! Not only did we raise a lot more money than usual, it made the entire process such a breeze compared to before. There were also no disputes over who "won" an item at the end of the night. Even people who didn't attend tge event were able to bid and that was a hit, too! From ticketing to printing out bid cards to easing the checkout process, Bidr exceeded every expectation we had. We'll use them for our next event for sure!

    Pros

    How easy it was for everyone to use. How much work was eliminated by using it on the backend.

    Cons

    Can't think of one right now.

    Review Source: Capterra
  • Patrick from Harbor Entrepreneur Center

    April 2016

    Loved using Bidr

    Ease-of-use
    Quality
    Support

    As a small non-profit we loved using Bidr for our auction. We raised a few thousand dollars and no other software had texting, printed item cards and no need to download an app. They all had high fee that wouldn't have worked for us.

    Review Source: Capterra
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