I like this software! It's easy and self-explanatory. I shopped around and the fees are the best ones around, especially for my non-profit's small annual auction. I like being able to copy the disclaimers/instructions to each item.

I wish you could edit photos with this software.

We loved CAT and plan to use them again.

Our team used Charity Auctions Today for a black tie event. It was a great upgrade from previous software that we used. I liked that bidders were able to get automatic texts to their phones when they were outbid and how we could capture their credit ard information when they checked in. It really helped us streamline things. Also really liked the paddle raise option that displayed donations coming in in realtime.

Invoicing was a little tricky, but we were able to figure it out fine.

Overall the software was easy to use for the bidders and functional. But because of severe doubts that the payment data is safe and credit card information is stored correctly, this software cannot be recommended without hesitation at this point. The user MUST have the ability to EDIT/DELETE their credit card information after an auction if nothing was purchased.

The Silent Auction was easy to set up and it was very easy to use for the bidders, which is obviously the most important aspect from a fundraising perspective. All bidders were able to register and bid on items. The notification process when outbid works well.

After the auction is done, if a registered bidder who did not purchase anything would like to delete their payment info, like credit card information, so it cannot be used in vain, there is no effective way to do so. The helpdesk says there is, but the online knowledge base does not match the screens. And the deletion process is not possible if a prior bid has been placed, even though the bid was not binding (the last bid). In addition, after one auction is over, other online auctions are randomly offered to the user. Including messages that bids have been placed on users behalf, which is very disturbing!!! Helpdesk says: Bug.

We use the Charity Auctions Today software for our annual gala silent and live auction and bring in funding and support for our non-profit!

This was a great software that we use for our annual gala!

Overall, while this software had some difficulties in ease of use this is a great software.

We plan to use this software again this year.

Before our event, someone on customer service team called me and spent an hour walking me through the software and how to effectively use it on our event. I loved the card swipers to gather credit card numbers quickly. It was easy to input guest information and auction items. Price was very competitive as well.

Invoicing was a little confusing, especially when it came to those who wanted to pay via cash or check.