GalaBid vs GiveSmart

RATING:

4.7

(34)

GalaBid has 34 reviews and a rating of 4.74 / 5 stars vs GiveSmart which has 207 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (34)
4.5 (207)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 18, 2023
April 8, 2024
Pros/Cons
  • Pros

  • Easy to use and manage the auction from behind the scenes. Very professional platform and great support from Galabid staff.
  • It was easy to use and upload items and it was easy for people to register and use. I was fundraising in lockdown for my best friend and i had no idea how i was going to run and distribute my auction.
  • Cons

  • Found it difficult to get the colour options for the main page and the lot items right - it gives several options but none showed.
  • This put off a lot of guests as they deemed it too much information or too much hard work when they didn't 'plan' on buying anything.
Read all user reviews
  • Pros

  • The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.
  • I love how user friendly it is. It is professional looking and I love that I can manage from my phone.
  • Cons

  • There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.
  • Seems to be missing some basic options for customizing.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos