GiveSmart
GiveSmart
About GiveSmart

Showing 1 - 5 of 211 reviews
Rob
Company size: 11 - 50 employees
Time used: More than 2 years
Review Source: Capterra
April 2021
The good stuff...
Crystal
Verified reviewer
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2017
Gesture offers excellent professional software with outstanding customer service.
Pros
Gesture's software is user-friendly, fun to utilize and has a clean, professional look. I thoroughly appreciate Gesture's frequent software updates. They are continuously in search of even better ways to improve upon the customer experience, which they communicate through their Gesture Innovation Center emails. I believe that they value customer opinions and implement suggestions, accordingly. As an event planner, other companies often approach me, but none offer the experience Gesture has given my clients over the years. Our account manager, Allie Erickson is on top of our every need, patient, accessible, friendly and helpful. Our on-site manager is thoughtful, communicative, professional and kind. The Gesture team is trustworthy, diligent and fully dedicated to their customers. Every year, our attendees highly rate Gesture in our post-event survey. We have remained loyal to Gesture for many years and will continue for many more to come.
Cons
I would like to remain logged onto the system longer, but I understand that the system logs me off for security purposes. I really don't have any complaints.
Mindee
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
October 2020
Virtual Auction Support & Success
Pros
GiveSmart allows you to retain auction item and participant information from year to year, saving significant time on data entry.
Cons
The label printing functionality needs to be expanded/further developed.
Reasons for switching to GiveSmart
BidPal requires dual data entry for auction items that are not part of a combined package.
Jeremy
Company size: 1,001-5,000 employees
Industry: Mental Health Care
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
March 2021
Great platform for events
Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors.
Pros
The event landing page is very customizable and looks very high quality. On the back end it is easy to get the information you need plugged in for fundraising events. You can have an event page up and running in only a few hours time.
Cons
Some of the back end features such as table assignments and ticket purchasing do not always function together smoothly. If a person purchases tickets or donates offline it is not always easy to get that plugged in nicely on the event site.
Reasons for choosing GiveSmart
Because of the functionality and the willingness of the Givesmart team to listen to our needs and implement them
Reasons for switching to GiveSmart
Functionality- Givesmart is easier and more user-friendly on the back end.
Brandi
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
August 2019
Perfect Addition to Our Events
We looked around for awhile at a lot of different products before we settled on GiveSmart. Ultimately this one provided everything we needed with the perfect value for our money. So glad I found it!
Pros
Very user friendly, all of the features we were looking for in a software program.
Cons
There are certain things we cannot change/update ourselves. We have to contact support and have them do it.
Reasons for switching to GiveSmart
We needed something more interactive and web based. Although our old program had a cloud based alternative it was difficult to utilize at events.