GiveSmart

RATING:

4.51

(203)

About GiveSmart

GiveSmart is a cloud-based auctioning and event application that is specifically designed for charities. Advanced algorithms help GiveSmart optimize event processes, increase revenue and help bidders save money. Various types of organizations can use GiveSmart, including associations, faith-based groups, K-12 schools and non-profit organizations, to help manage admissions, donations, membership, enrollment, fundraising, career centers, events and accounting. GiveSmart offers pre-event and post-event promotion tools designed to increase awareness about causes. It delivers real-time updates along with post-event reports on the most valuable and potential donors. Auctioning features include an auction website, along with online and silent auctioneering capabiliti...
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GiveSmart Reviews

Overall Rating

4.51

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 211 reviews

Rob

Company size: 11 - 50 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2021

The good stuff...

User Profile

Crystal

Verified reviewer

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2017

Gesture offers excellent professional software with outstanding customer service.

Pros

Gesture's software is user-friendly, fun to utilize and has a clean, professional look. I thoroughly appreciate Gesture's frequent software updates. They are continuously in search of even better ways to improve upon the customer experience, which they communicate through their Gesture Innovation Center emails. I believe that they value customer opinions and implement suggestions, accordingly. As an event planner, other companies often approach me, but none offer the experience Gesture has given my clients over the years. Our account manager, Allie Erickson is on top of our every need, patient, accessible, friendly and helpful. Our on-site manager is thoughtful, communicative, professional and kind. The Gesture team is trustworthy, diligent and fully dedicated to their customers. Every year, our attendees highly rate Gesture in our post-event survey. We have remained loyal to Gesture for many years and will continue for many more to come.

Cons

I would like to remain logged onto the system longer, but I understand that the system logs me off for security purposes. I really don't have any complaints.

Mindee

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

October 2020

Virtual Auction Support & Success

Pros

GiveSmart allows you to retain auction item and participant information from year to year, saving significant time on data entry.

Cons

The label printing functionality needs to be expanded/further developed.

Reasons for switching to GiveSmart

BidPal requires dual data entry for auction items that are not part of a combined package.

Jeremy

Company size: 1,001-5,000 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

March 2021

Great platform for events

Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors.

Pros

The event landing page is very customizable and looks very high quality. On the back end it is easy to get the information you need plugged in for fundraising events. You can have an event page up and running in only a few hours time.

Cons

Some of the back end features such as table assignments and ticket purchasing do not always function together smoothly. If a person purchases tickets or donates offline it is not always easy to get that plugged in nicely on the event site.

Reasons for choosing GiveSmart

Because of the functionality and the willingness of the Givesmart team to listen to our needs and implement them

Reasons for switching to GiveSmart

Functionality- Givesmart is easier and more user-friendly on the back end.

Brandi

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

August 2019

Perfect Addition to Our Events

We looked around for awhile at a lot of different products before we settled on GiveSmart. Ultimately this one provided everything we needed with the perfect value for our money. So glad I found it!

Pros

Very user friendly, all of the features we were looking for in a software program.

Cons

There are certain things we cannot change/update ourselves. We have to contact support and have them do it.

Reasons for switching to GiveSmart

We needed something more interactive and web based. Although our old program had a cloud based alternative it was difficult to utilize at events.

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