Nearly full event management by using this software.

Easy to use, customize and edit and update. Features offered have improved each year we have contracted with Givesmart. "One stop shopping" for event and auction management. We have utilized more features each year. What started as just utilizing auction management capability with limited effort into making the online auction site attractive has evolved to guest ticketing, table assignments, a highly customized auction site that reflects the event theme and with real time auction progress and bids scrolling on large screen ad televisions throughout the event venue to increase people's competitive bidding nature. After action information has been vital to determining what auction items had the most interests and highest profit margin. Has enabled us to better focus solicitation efforts for the next year.

Really very few cons for the software. Only limitation observed was limited printing options for auction item description for printing on card stock. There needs to be several options for the size and information/photo of the descriptive card tents.

Overall, we were very happy with our decision to move forward with GiveSmart. We recently renewed and extended our initial agreement for an extra two years.

The flexibility and detail that is offered with in the GiveSmart interface to admins is truly custom. We were able to set up our auction event and run multiple raffles, instant buys, and silent auctions along with our oral auction. The seating/reservations module was an amazing addition to the transparency and planning of our event. In the end, the team support from Givesmart made this transition and the overall event set up so easy.

The donor receipts are one per item and are not very custom or adaptive. This created additional work that should be captured in the software package.

Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors.

The event landing page is very customizable and looks very high quality. On the back end it is easy to get the information you need plugged in for fundraising events. You can have an event page up and running in only a few hours time.

Some of the back end features such as table assignments and ticket purchasing do not always function together smoothly. If a person purchases tickets or donates offline it is not always easy to get that plugged in nicely on the event site.

I've worked with GiveSmart for many years -- from the time they were Auctions By Cellular, Gesture and now GiveSmart. I have also worked with competitors and GiveSmart is the best product on the market due to their easy-to-use platform, staff support throughout the event planning process, and their onsite staff teams.

GiveSmart has excellent staff support and they are always quick to respond to questions, timely with email responses, and most importantly their onsite staff is excellent.

Not a great platform for live auctions - still not good enough to substitute for an "old fashioned" paddle raise. Lack of customization (font size, spacing around images, content) opportunities for the auction displays.