GiveSmart has 195 reviews and a rating of 4.56 / 5 vs Silent Auction Pro which has 369 reviews and a rating of 4.81 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.56 / 5 (195)

4.81 / 5 (369)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 23, 2021

March 23, 2021

Pros/Cons

  • Pros

  • It is easy to use the basics of the program. The support I received was great on the things I did not know.

  • Having used this 3 years now, I appreciate being able to access previous years' info and descriptions. The reporting functionality is fantastic and I love being able to see results in real time.

  • Cons

  • Because there are so many features to this software, the learning process is a little daunting. However, once you get through it you'll have all you need to make sure that each campaign is successful.

  • It is a little costly but still in line with other "similar" software

  • Pros

  • Ease of use, full features, great customer service.

  • Features, Performance and Support were all Excellent.

  • Cons

  • Because the software is so rich in features and versatile, it takes a bit of patience to determine what aspects of the features we were using and which didn't apply to our specific needs.

  • Data entry is cumbersome and a bit archaic, difficulty navigating within the program to find what you're looking for. However the reward the day of your event makes it all worthwhile.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos