About ILance

ILance is an auction management solution that enables users to set up online auction platforms that can support bulk uploads and downloads, shipping management, private messaging and more. The solution can be deployed on-premises or hosted in the cloud.

ILance allows users to list products for auction and add custom payment and shipping information. Users can also schedule live auctions, set future start times and integrate with seller stores. The solution helps store managers to create and categorize inventory, manage tax and payment profiles and upload single or bulk CSV item inventories.

ILance also offers users analytics and reporting capabilities that include an admin panel and storefront dashboards which help users and sellers to keep track of v...


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Supported Operating System(s):

HP-UX, IBM OS/400, Web browser (OS agnostic)

29 Reviews of ILance

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(25)

25

4 stars

(3)

3

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

October 2019

Olivier from Apollo Wings

Company Size: 2-10 employees

Industry: Online Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2019

The best auction software I have found !

I was looking for an auction software to create a marketplace for collectors on my website. I purchased the v4 of Ilance which was already interesting, but there were few bugs. Now the v6 is really perfect for sellers (easy to list, easy to add pictures, to select shipping costs) and for buyers (easy to order and pay). Some functions are even better than on ebay (cumulated shipping...). I highly recommend it

Pros

It is the only software that really matches ebay competition. You can create auctions, buy it now items, very easy to list items, to register, to follow your sales and so on. Easy to apply fees on sales for the webmaster.

Cons

The Customer Service was not very helpful in the first year but they have improved a lot and are now trying to help each time there is something wrong with the software. It is now very pleasant to work with them.

September 2019

Philippe from Retro Gamers Hub

Company Size: 1 employee

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

iLance Online Auctions & Marketplace Software delivers above and beyond for its value!

As a SaaS customer, without PHP coding access using the hosted version (ex. for adding some custom features), I am still able to fully customize its design by editing the CSS & HTML within the Admin Panel; allowing me to make as many changes as needed to make it truly feel like my very own online marketplace. I have yet officially launched my site, since I'm a one-man show and placing each brick by myself but I am very happy with the results so far and everything I was able to accomplish alone by simply using my limited CSS and HTML knowledge to complete my original theme. I can't wait to be able to be able to buy the full software license and unleash its great potential even further! Choosing the right software company is cruicial for any business, without the right software provider you will be limited in solving any possible issues; I can attest that you can count on iLance to be the right partner for you whenever you are in need to find a solution to any challenges you may have building your marketplace. Great customer service, fast email support, active community and iLance team been incredibly helpful.

Pros

Ease of use, flexibility with a broad range of features and admin controllability. (Dashboards, Accounting, Customers, Membership Plans, CSS/HTML editor, etc...). Affordable software licence. Many functionalities. User-friendliness of both the back and front-end. Single seller or Multi-vendor, Multi-language. You can tailor and configure it out-of-the-box to suite your business needs. Love the addtion of a Nonprofit & charities manager tool. Excellent customer service. Prompt communication and support.

Cons

No design theme editor. Software is still available only in English (As a Canadian company, I would have hoped to see it available in French also); there is an XML phrases file available to edit yourself. Major software upgrades (ex. v3, v4, v5, to v6) is not done flawlessly without any interventions to readjust everything accordingly. You may also lose certain previous functionalities between versions (ex. v4 had Reverse Auction and v6 marketplace design has been redone). Company seems more focused on software development and R&D for many years now over marketing and sales of their poduct/solution. Which is good for developping new features and functionalities but without focusing too much on selling and promoting their solution their software is not evolving based on their customer directions and needs but rather their own view of what their customer may or may not need (in my opinion only).

Reasons for Choosing ILance

Best solution out there with the best features & functionabilities for the money invested. The demo did convinced me of this. https://demo.ilance.com/

April 2018

William from Phillips Global LLC

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

April 2018

The maybe product

They are more interested in continually modifing the newest version. When the current version is not stable for all their customers.

Pros

If it work as advertised, it would be great. It is all about the features. I am not really sure what else to say.

Cons

They have no format support system. Chat sessions with I think the owner, who does not follow up unless you continually remind her. They will gladly take you money, but the group does not follow through to completion. It is not backward compatible with their previous versions so you lose functionality and features with previous version. It seems that it will work only if they host it for you. If you do not host with them, you will have issues.

August 2017

Riki from Pestalelang.com

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Ilance system is an auction software that is more complete than some software that I have found

Pros

I've been searching for a long time for an auction system, some system and software I've explored and finally met with Ilance and I've finally decided ilance is my choice. The price of ilance divides it into several segments that are tailored to the needs, thus giving us choices according to our business development. Requires more learning than any other software to setup. But that's because there are so many variables that we have to complete in a complete auction and marketplace system. I have not found any significant difficulties up until now, but if there is any later, Ilance has a community forum as a place to ask questions and discuss in solving problems and share suggestions for better development of ilance On service aspect, I am very helpful by Erin, every problem start from after sales service and some other problem I always communicate with her and I always get fast and good response, all my problems resolved well. Hopefully Ilance can grow again, and some features of apps / plugins such as communty, product reviews, ads that exist in version 4.0 can also be added to version 5.0.

Cons

For documentation and manual guide I hope it can be improved by ilance so it is clearer and easier to understand.

December 2017

Robert from /Moringo Organics

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

First let me say I looked everywhere online for the best auction software out there

Pros

First let me say I looked everywhere online for the best auction software out there with the most flexibility, customization, easy to use and powerful. I then came across Ilance and looked at their demo and it had everything I needed. When it comes to online software here there are two big things I look for a) Where is the product coming from b) And how is there support. To date Ilance is 100% great on both! They are based out of Canada (English) and the support with Peter has been amazing. There have been very fast on replying to some help I needed every time and when I thought there was something wrong with the software found out it was me doing it wrong. As for the price cannot be better for what you are getting. The fact that we can host the software on our servers and have access to the full coding source is great. So here is my break down: 5 being the best a) Price- 5 b) Product- 5 c) Support- 5 plus d) Customization- 4.8 (would like to see more templets. e) Easy to use- 4.8- would like to see more videos added to the documentation help. So that being said you're in good hands with Ilance and you will get the auction software you're looking for. I would share with others about Ilance 100% and I know they would be happy. Thanks for everything guys and thanks for all the help you have given so fare Peter and team.

Cons

would like to see more templates to use would like to see more videos added to the documentation help