Instant Marketplace vs Silent Auction Pro

RATING:

4.80

(30)

Instant Marketplace has 30 reviews and a rating of 4.8 / 5 stars vs Silent Auction Pro which has 388 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 / 5 (30)
4.82 / 5 (388)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 10, 2021
December 22, 2022
Pros/Cons
  • Pros

  • I have been playing around with iLance for the last few weeks, and it has been the most amazing time ever. Every detail behind the script is perfect and you deserve all the credit you can get.
  • You can tailor and configure it out-of-the-box to suite your business needs. Love the addtion of a Nonprofit & charities manager tool.
  • Cons

  • The bugs are irritating but not transactions impacting for the most part, and the technical team will address it quickly. A background auto updater ensures you're running the latest version.
  • WE basically LOST a YEAR and a lot of customers due to this long time delay which at the end of the day equals, =We paid to loose money.
  • Pros

  • There was great customer support and training. After the training, product was easy to use; allowed persons not in attendance to bid.
  • The customer service is fantastic , they are easy to reach and answer any questions.
  • Cons

  • Sometimes, that made things a little confusing for me as we were only doing the online auction.
  • The real negative for us was having to enter silent auction donations and ticket sales in the same area.
Pricing Range
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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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