Qgiv
Qgiv
About Qgiv
Qgiv is an online fundraising platform helping nonprofit, faith-based, healthcare, and education organizations raise funds and engage donors with a comprehensive suite of fundraising tools managed from a centralized user dashboard.
Over 6,000 organizations of all sizes use Qgiv’s fundraising tools to manage fundraising initiatives with online donation forms, one-time and recurring donations, event registration, peer-to-peer fundraising, text fundraising and messaging, and app-based auctions.
With flexible pricing and no long-term contracts, organizations can easily set up and try new fundraising tools on the fly while implementing a strong multi-channel fundraising approach. User-friendly reporting and integrations with CRMs and email marketing systems also provide or...
Qgiv Pricing
Starter - $0/mo Giving Essentials - $25/mo or $60/qtr Text Fundraising - $159/mo or $387/qtr Peer-to-Peer - $259/mo or $687/qtr Auctions - $259/mo or $687/qtr Impact - Custom
Starting price:
$25.00 per month
Free trial:
Not Available
Free version:
Available
Showing 1 - 5 of 50 reviews
Roger
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
March 2018
We use Qgiv to bring in donations to our organization.
Great information about our donors that allow us to follow up, connect and take action towards. Additionally, the real time availability of what is coming in is very nice!
Pros
Very intuitive, easy to use. Pretty straightforward and A LOT of functionality. Reporting is VERY ROBUST! Lots and lots of data made available via their dashboard.
Cons
Probably cost. As a non-profit, would like more competitive pricing available an d more options to allow customers to purchase only what they need. Also, would really like to see a more customer friendly text giving platform.
Michelle
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
May 2020
Ease of Use
Pros
I love the easiness of the ability to get someone from your customer service to help me when I’m having trouble. Your team has been so helpful!
Cons
The cost is expensive per month for our non profit as I understand things are expensive but every penny we spend is a penny we lose.
Reasons for switching to Qgiv
Easy registration for our supporters and the different team features.
Response from Qgiv
Hi Michelle! Thanks so much for your review! We love that your registrants found it so easy to sign up for events! We've got some exciting changes on the horizon we think you'll love. We're sorry to hear that pricing is a pain point for you. We make every effort to be transparent, fair, and flexible in our pricing structure. If you have any feedback on what could make the system more valuable to you, we'd love to hear about it! Send us an email at support@qgiv.com and we'll talk through it.
Replied May 2020
Douachee
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
May 2020
I don't love or hate Qgiv...
We only use Qgiv for our walks, so we use it a couple of times a year. Using Qgiv is really frustrating at first, but once you talk to someone, it helps a lot. Time is needed at the beginning to understand the program and set-up, but once you spend that time, working with Qgiv gets easier. From a marketing standpoint, I do wish it the design of it could be stronger.
Pros
Qgiv has really good customer support. Whenever I have questions, I am able to chat with someone or call to figure things out. Their timing is really useful. It is super helpful when I started using Qgiv.
Cons
When starting, it's not as easy to understand how to customize everything the P2P pages. It's not the most intuitive setup. Also, for P2P, it would be nice to have the ability to restore last years' captains/team pages.
Response from Qgiv
Thanks so much for leaving a review, Douachee! We're glad to hear that you've been able to chat through things with the Customer Experience team. ...aaaand we've got some good news! We're making some updates later this year to the peer-to-peer platform that we think you'll love. Stay tuned! :)
Replied May 2020
Amanda
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2021
Complex data tracking
We've really appreciated the details we can pull from QGiv, and feel like it has given us a better handle on our fundraising efforts.
Pros
We capture a lot of unusual data at some of our events, and QGiv lets us build custom fields to track those answers.
Cons
Sometimes it can be hard to figure out what type of fundraiser you need to set up and where to start from. Once you get started, it's easy, though.
Reasons for switching to Qgiv
Not happy with Salsa's customer service or functionality.
Response from Qgiv
Thanks so much for your review, Amanda! We're happy to hear that you find the custom fields on Qgiv forms easy to use and helpful! If you ever have feedback on what we could do better, please let us know at support@qgiv.com!
Replied September 2021
missam
Company size: 51-200 employees
Industry: Hospital & Health Care
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
May 2020
Great product
Great company, great service and great product
Pros
Great features for non profit starting new and need help.
Cons
Cost is high for having higher features and abilities.
Reasons for choosing Qgiv
Initial plan met the needs of the organization. Cost was a big consideration.
Response from Qgiv
Thanks for your review, Missam! So glad to hear that you enjoy the features in your Qgiv plan! In an effort to help support nonprofits who are meeting the unexpected challenges of 2020 head-on, we've made our Data package free until 2021. We hope you enjoy the advanced tools in the package and that they help you reach your goals. Thanks for being part of the Qgiv family!
Replied June 2020
