Qgiv

RATING:

4.7

(52)

About Qgiv

Qgiv is an online fundraising platform helping nonprofit, faith-based, healthcare, and education organizations raise funds and engage donors with a comprehensive suite of fundraising tools managed from a centralized user dashboard. Over 6,000 organizations of all sizes use Qgiv’s fundraising tools to manage fundraising initiatives with online donation forms, one-time and recurring donations, event registration, peer-to-peer fundraising, text fundraising and messaging, and app-based auctions. With flexible pricing and no long-term contracts, organizations can easily set up and try new fundraising tools on the fly while implementing a strong multi-channel fundraising approach. User-friendly reporting and integrations with CRMs and email marketing systems also provide or...

Qgiv Pricing

Starter - $0/mo Giving Essentials - $25/mo or $60/qtr Text Fundraising - $159/mo or $387/qtr Peer-to-Peer - $259/mo or $687/qtr Auctions - $259/mo or $687/qtr Impact - Custom

Starting price: 

$1.00 per month

Free trial: 

Not Available

Free version: 

Available

Qgiv - Control panel

Qgiv Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Qgiv

1 - 5 of 52 Reviews

User Profile

Benjamin

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Very Good Beginner Nonprofit Fundraising Software

PROS

I have stuck with Qgiv for years because of its ease of use and easy to navigate UI. I can get in and out, make quick changes and never am hit with anything unexpected or updates that scramble by ability to navigate to where I need to go. Qgiv has very good customer service. You will speak to real people. They do a good job of not being annoying when they trying to upsell but do it in a helpful way. For example, they will educate you on text-to-give offerings and look for ways it can help add value but without pushing it on you. One cool thing I'll add and recommend that Qgiv added in the last few years has been the ability of donors to cover transaction fees which has been a nice little boost to our average gift.

CONS

This isn't the best software for a seasoned pro. Don't go in looking to organize donor and transaction data in lots of different ways. The dashboard reporting won't give you much more than how much you raised in the current month, but if that's all you need, Qgiv is a good choice.

Vendor Response

Thank you so much for taking the time to leave a review. We value your feedback and are glad to hear that you feel supported by the Customer Experience Team and that you've enjoyed the GiftAssist feature! We recently launched new dashboard and reporting capabilities within Qgiv and would love the opportunity to chat with you more about these new features and the data you are looking for. Send us a quick message at support@qgiv.com. We look forward to hearing from you and thanks for trusting us with your fundraising needs!

Replied August 2022

Michelle

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Ease of Use

PROS

I love the easiness of the ability to get someone from your customer service to help me when I’m having trouble. Your team has been so helpful!

CONS

The cost is expensive per month for our non profit as I understand things are expensive but every penny we spend is a penny we lose.

Reasons for switching to Qgiv

Easy registration for our supporters and the different team features.

Vendor Response

Hi Michelle! Thanks so much for your review! We love that your registrants found it so easy to sign up for events! We've got some exciting changes on the horizon we think you'll love. We're sorry to hear that pricing is a pain point for you. We make every effort to be transparent, fair, and flexible in our pricing structure. If you have any feedback on what could make the system more valuable to you, we'd love to hear about it! Send us an email at support@qgiv.com and we'll talk through it.

Replied May 2020

Douachee

Non-Profit Organization Management, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

I don't love or hate Qgiv...

We only use Qgiv for our walks, so we use it a couple of times a year. Using Qgiv is really frustrating at first, but once you talk to someone, it helps a lot. Time is needed at the beginning to understand the program and set-up, but once you spend that time, working with Qgiv gets easier. From a marketing standpoint, I do wish it the design of it could be stronger.

PROS

Qgiv has really good customer support. Whenever I have questions, I am able to chat with someone or call to figure things out. Their timing is really useful. It is super helpful when I started using Qgiv.

CONS

When starting, it's not as easy to understand how to customize everything the P2P pages. It's not the most intuitive setup. Also, for P2P, it would be nice to have the ability to restore last years' captains/team pages.

Vendor Response

Thanks so much for leaving a review, Douachee! We're glad to hear that you've been able to chat through things with the Customer Experience team. ...aaaand we've got some good news! We're making some updates later this year to the peer-to-peer platform that we think you'll love. Stay tuned! :)

Replied May 2020

Amanda

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Complex data tracking

We've really appreciated the details we can pull from QGiv, and feel like it has given us a better handle on our fundraising efforts.

PROS

We capture a lot of unusual data at some of our events, and QGiv lets us build custom fields to track those answers.

CONS

Sometimes it can be hard to figure out what type of fundraiser you need to set up and where to start from. Once you get started, it's easy, though.

Reasons for switching to Qgiv

Not happy with Salsa's customer service or functionality.

Vendor Response

Thanks so much for your review, Amanda! We're happy to hear that you find the custom fields on Qgiv forms easy to use and helpful! If you ever have feedback on what we could do better, please let us know at support@qgiv.com!

Replied September 2021

missam

Hospital & Health Care, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Great product

Great company, great service and great product

PROS

Great features for non profit starting new and need help.

CONS

Cost is high for having higher features and abilities.

Reason for choosing Qgiv

Initial plan met the needs of the organization. Cost was a big consideration.

Vendor Response

Thanks for your review, Missam! So glad to hear that you enjoy the features in your Qgiv plan! In an effort to help support nonprofits who are meeting the unexpected challenges of 2020 head-on, we've made our Data package free until 2021. We hope you enjoy the advanced tools in the package and that they help you reach your goals. Thanks for being part of the Qgiv family!

Replied June 2020