As a nonprofit, we appreciate the options to allow ticket buyers chip in a bit extra to cover the cost of using RallyUp. We have yet to need to pay RallyUp directly!

As a tiny nonprofit, we don't have the staff to implement a complicated silent auction or raffle. WE have used RallyUp for our annual raffle twice now, and find it easy-to-use and effective, for both back-end use and our ticket buyers. There are lots of ways to customize the raffle and getting paid was easy.

Sometimes the back-end interface was a bit confusing. It wasn't obvious how the items you are editing are going to appear on the final screen, so there is a bit of back and forth to get everything just right.

I honestly couldn't say enough good things about this company! They are amazing people and so wonderful and helpful to work with. They actually came to us, because someone that works there used to volunteer at our fundraising event (Kiteboard 4 Cancer). They helped me set everything up, hopped on a meeting with me any time I had questions, they took our feedback seriously and changed some of the UX on the platform to make it easier for our users, they came to the event to help me run the raffle, they taught me how to use features I was confused about, and so much more. I have never felt as supported by a company as I have by RallyUp. If you're considering them for your event management, I would 1000x recommend - especially if you're looking for peer to peer fundraising functionality. That feature alone helped us to raise a ton more money, not to mention all the other awesome features.

Easy to use as an admin and for our constituents Integration of many fundraising features in one place helped us to raise more money Fostered a healthy sense of competition between P2P fundraisers Access to tons of features and extreme customization without having to have any coding knowledge 24/7 customer support for admin + users

UX could be confusing to an older audience at times, some things didn't feel completely intuitive High amount of options + customization = a bit of a learning curve for admins, could be overwhelming to some

After successfully running a few fundraisers they froze our current fundraiser with zero warning and zero explanation, I didn’t find out until users could not purchase tickets and I followed up RallyUp. Nobody is ever available on chat, they then show up in chat, say hello and disconnect immediately. After finally getting onto them via email they advised their legal team had flagged us, they claimed they sent us an email but this is false and after requesting that they re-send the email so we could send them all of our appropriate approvals to fundraise as requested it’s been crickets, no email, no response from customer service, they have now impacted our fundraising amount and deadline and made us look stupid to our donors and we now have to cancel the fundraiser, issue refunds and start over again - such an unnecessary headache just because they lack communication and customer service. This has hurt our charity and wasted a great deal of our time.

We ran a few fundraisers with no issues, the auto-draw for raffles is a handy feature.

Severe lack of communication and customer service.

I used the Chat feature 3 times during initial start-up. I was always provided with very timely and accurate responses. I was impressed.

Creates very professional-looking and easy to use raffle and home pages. Extremely easy to "copy" previous campaign to start a new one (saves a lot of time). Our company just had a significant merger and changed logos / color schemes, so within 1 hour, I was able to update the home page and a campaign (copied from old one), so ease of use (once you get through the options) is VERY EASY!

The "con" would be the fee structure, but I guess RallyUp has to make money. We chose to allow the "extra donation / extra tickets" for users, so that is how RallyUp makes money. I am not real happy about it, because I do think it is cheaper than the alternative of a flat rate. The same feature is used by GoFundMe, but I personally do not contribute extra (and maybe because they do not offer anything in return). I just think it degrades the raffle experience, but we have not found anything else, so we live with it.

The customer and tech troubleshooting services are amazing - turnaround time is usually within 24 hours for small issues and within 1 week for bigger tech issues that need fixing. So if we are stuck etc, we never panic because we know RallyUp has our back and is there to answer questions and fix any issues! RallyUp is also always looking for ways to boost the fundraising efforts of small nonprofits and this in itself is unusual because in our experience, many donation processing providers would raise their platform fees, be unresponsive to smaller clients etc. Not RallyUp - they understand what small nonprofits need.

The Pixel Project is a completely virtual and digital nonprofit so we've always raised funds online. Based on our decade of experience dealing with online donation processing providers (including Razoo/MightyCause and Indiegogo), we can say without reservation that RallyUp is the best one that we've worked with because: 1. They provide every format we could possibly need on 1 platform. And it's easy to set everything up too - it's all designed to be used intuitively. 2. It's super easy to set up your fundraiser. Once it's all set up, it automatically tracks how the fundraising is going and also auto-creates a downloadable database (in Excel) of donor details. 3. It works seamlessly with Stripe so that payments are processed on time and accurately.

Unlike Indiegogo, there is no region-lock for listed treats/goodies/rewards in the crowdfunding format as yet which may cause minor issues for international nonprofits who need to restrict their treats/goodies/rewards to donors in a certain geographical region. However, we have made a request to RallyUp and they have listened to us and put it on their list of features to look into.

We are an Australian based primary school and by using RallyUp for our Colour Fun Run campaign. We have used other sites before but our profit margin using RallyUp greatly increased. They are amazing for non-profits. The site was very easy to manage, it was easy for users to navigate, the reports were excellent and the support was second to none

This product was VERY easy to use. It was very easy to set up. The most telling part of how easy this was that we got NO QUESTIONS at all from users about how to set up or that they were stuck on any step. We loved being able to export reports. This is not really software based, but the SUPPORT was also brilliant. The FAQs are very clear and there are a lot of them to get any answers you need. If you could not find your answer, it was very easy to email and the responses were very prompt and efficient.

I would like to see a report for registrations that were not completed. We had a drop down box for registrants to choose their class and this was an "optional" field and I would have loved to have made this "mandatory".

We have done 3 different types of fundraisers using RallyUp. Each platform was easy to set up. Customer support is excellent and response time is great no matter what time of day or night! We've received compliments from donors that the fundraisers looked professional and were user-friendly. RallyUp continually improves its product and is responsive to suggestions for improvement. Because we are a non-profit, we really appreciate the free pricing option.

When we did an online craft fair fundraiser, were not able to customize taxable and non-taxable items.

The overall experience was quick and positive. We learned a lot, we've only run the one campaign but we will likely run another online auction and potential other donation or sweepstakes types programs across the campus for various fundraising needs.

I loved that this product was so easy from a UI and marketing perspective. I was able to extensively brand the experience to look as close to our website and other event marketing materials with little to no direction. The support team was responsive, even on the weekend, when we were in a rush to make a campaign live. It did what we needed it to do, quickly and with little lead time.

From a bidder and donor perspective, it needs a little work. First the auction method it uses "proxy" which only matches the second highest bidder not what someone at the winning bid says they are willing to pay. For a non-profit there was a potential loss of revenue that we weren't truly getting all that someone was willing to pay for an auction item. Also, it asked the bidder to enter their credit card each time they placed a bid, even though they had an account. The product needs to recognize an account and someone that has already "entered the game" and simply increase their bid. Also, some of the confirmation email to bidders/donors were thanking them for their donation, but at this point, they were only a bidder so we had some panic calls. A few mixed message for those in the auction process. Also, the reporting was confusing and didn't give me, the campaign manager, a single view to see everyone that has bid by item and what the current highest bid was. I had to look in a few different places to piece together what I wanted to see.

Using RallyUp these past couples of years to facilitate our fundraising events has been an absolute breeze! With all of the current amazing features and all of the new features that keep evolving- It was almost as if this software was made and tailored specifically to what we needed! I think the GREATEST part of using the RallyUp software is the tremendous customer service from the RallyUp TEAM! [SENSITIVE CONTENT HIDDEN] and his team are AMAZING! They were there to guide us each and every step of the way, and were able to answer every single one of our questions (and there was a LOT)! THANK YOU RALLYUP!

The RallyUp.com software works PERFECTLY with our annual #HourPushUpChallenge fundraising events! Having the ability to completely customize all team and individual pages, AND collect monetary donations before, during and even after event day is SO important. All of the upgraded RallyUp features collectively help us to reach and surpass our fundraising goals, while also providing a, easy, step-by-step user experience!

Any/all feedback that my team and I had from our experience with using the RallyUp software was addressed and adapted as needed. The only downside we had, from being a non-profit and not being integrated with a Stripe account (due to accounting purposes) it takes a considerably longer amount of time to receive our fundraising money.

I had a great experience! It helped me to more than double the amount of money we raised and they provide outstanding back end support. We are looking to use their online auction service this year in addition to the raffle. Thanks!

We conducted manual raffles until we found the RallyUp platform last year. I choose this software because of the leaderboard functionality. We had a lot of volunteers who were passionate about selling, so this functionality made it fun for them. The system was easy to use and helped us to double our raffle sales vs the previous years with this system. The RallyUp team was very responsive which is what stood out. They were very accommodating and helpful throughout the entire onboarding and after raffle process.

Very few issues with the site. I like that they have added Google and Apple pay to increase payment options. There is an opportunity to make the final purchase screen more clear, but they have agreed to review it since 90% of our donors didn't have that issue. Just some.

We took over our school's fun run and ran it ourself, instead of paying outrageous fees to an outside provider. Using RallyUp we were able to keep the majority of the money we raised at the school and ultimately had a more successful fundraiser.

Absolutely the best software out there for school fun runs, as it's completely free (non counting credit card processing fees). It's a little clunky to set up but not difficult to use at all.

Pledges aren't added into the totals on the site, for either participants or the grand total, unless the donor puts an upper limit on the amount donated. For events like ours, where we have a cap on the number of laps that donors pay for, it makes it hard to keep track of where we are on meeting our goals. This didn't used to be a problem, as administrators could edit the pledge to add the upper limit. This year that functionality was removed and it made everything more confusing for everyone.

The customer service is phenomenal! When calling in you speak to very knowledgeable employees who will go out of their way to help. They are very responsive and they reply quickly. We have used RallyUp for several years and with each update the program gets better and better. RallyUp is the best value for the services and is definitely a step above the competition.

RallyUp provides a platform for smaller organizations to hosts sales, keep track of fundraisers, and the costs are very reasonable.

We have a unique situation in that we sell multiple varieties of each item. The listing feature can be complex when adding multiple varieties. The site ends up getting very long when adding all the varieties.

Overall, I love the Rally Up software and support team. Rally Up keeps improving the software and adding in new features to give customers/clients the best options for our fundraising needs.

The ability to white label and use it for my business / clients. Easy set up and backend / dashboard. Great social media share features. Overall very user friendly.

Ideally for me, I'd like to be able to launch my campaigns without waiting for approval. I work with clients that have time sensitive needs, such as pro athletes that advance in playoffs and want something up & running quickly to capitalize. When it's after business hours or weekends, it would be helpful to have a way to launch without waiting on Rally Up support. While I do understand the reason for having this system in place, it would be great if there was a way to have a standardized campaign that does not need a verification prior to launching.

We utilize it during our United Way campaign for raffles across our region, sending it to over 5,000 employees. Our experience has always been positive - from the ease of creating our raffle to the customer service we receive. We specifically worked with support team last year and hope to work with them again in the future. We would recommend RallyUp to any organization/business looking to have a fun, engaging and professional experience. We have actually recommended RallyUp to our other regions within our company!

The software is extremely intuitive & efficient. Everything you need to provide is presented in a clear, concise and aesthetically pleasing way. I love the ability to leave comments after purchasing raffle tickets - it makes the experience fun and engaging.

There are no cons from me but if I could change/improve one thing, it would be linking the Stripe account to RallyUp - it can be confusing/complex if you're unsure of where to go. RallyUp continues to improve year after year and I'm always pleased with the upgrades/changes.

It’s been really great! We’ve used the service the past (4) years and it not only helps the students fundraise online but also saves our sanity by keeping all the accounting straight! Good job RallyUp!

Individual crowdfunding flexibility for students. This allows them to individually fundraise and see where they stand towards their goals. Customizable campaigns and easy reporting.

Sometimes it can be difficult for people to sign up, depending on their technical aptitude. Suggestion: Mobile app credit card payments would be amazing!

RallyUp is a great way for our Foundation to raise critical funds! Not only is it easy for us, but we believe it is easy for our donors too!

RallyUp is incredibly easy to use and user friendly. There are many different types of fundraising campaigns that you can run, and they all had everything we were looking for.

During our campaigns, there were various little hiccups, but nothing major. Sometimes, users would think they had finished payment and would leave the page, when in fact they had not confirmed. I believe this had to do with the placement of the “next” or “complete payment” buttons. Furthermore, I wish it was possible to automatically transfer teams/players/users to future campaigns instead of having to reupload everyone. Otherwise, the platform is great!

The Rally Up team was possibly the best part of this experience. The customer support and white glove service I recieved was amazing. I had my own concierge type service and the team was always accessible. Easy to schedule meetings and they walked me through every step of teh process, pre and post event. This was one of the most customer friendly organizations and teams I have ever worked with in my career. Every Board call my organization had, I mentioned how great the Rally Up team was. They were instrumental in the success we had in our first fundraiser. We exceeded our goal and the Rally Up team played a huge part in this.

Ease of use and set up was amazingly simple. Intuative and user friendly. Technology was simple but sophisticated and professional looking. Easily sharable using multiple devices (iPhone/ laptop etc.) Very descriptive and perfect from a reporting standpoint. Also the ability to export data.

Nothing. I loved it! I would not have anything else to put here.

9 out of 10. Excellent company and a great way to have fundraisers without the hassle. Thank you.

I enjoy the ease of use. Set up is quick and once you've done before, the second and third times are a snap.

I wish there were more flexibility (options) in the looks and formatting, but all in all, I still like it. I missing having the option of speaking to a real person. It seems as if you have moved away from phone service to email and chat sessions. There are times I need to speak to a person, and you've made it harder to do so.

This was the second year using the platform for our Lap-A-Thon. We have a small school but was able to increase our raised funds by 40% over last year. The site is easy to use and would use the site again!

We have a lot of Spanish speakers and didn't see any option to make the site more intuitive for them. We did have a few donations that were entered "per-lap" when they didn't want that. We had to cancel the entire donation due to this and language was the barrier.

I use the program mainly for the Sweepstakes software. The program makes it simple and easier to follow along. In addition they write the rules and guidelines for you to make your life easier and all according to the law.

We love the program, but we find that alot of customers have a hard time going through the steps to purchase. We hope that the check out process can be more custimizeable and easier for the Front End Consumers. We also had issues in the back end with deleting or changing data once published. But for the most part the Support Team was able to assist

Overall, working with Rally-up has been wonderful. The software is easy to understand, set-up, and execute. The staff is knowledgeable, and responsive.

The Ladd Car Raffle first used Rally-up last year. It was very easy to set-up and execute.

Last year, we had to create two different raffles running during the same time frame to account for discounted tickets and regular price tickets. This year, another layer was added which allowed for a limited number of discounted tickets to be sold within the same raffle set-up as the regular price tickets.. It did not work as expected initially, but Rally-up made the correction with a couple of days. My second con is that they have increased their pricing. As a non-profit, the increase may make it difficult to justify using them in the future.

Overall, I had a positive experience with RallyUp, I would recommend it to a small non-profit for some basic fundraising

It's easy to use, simple and straight-forward, customer service is timely and super helpful.

It's limited in its functionality and customization options - it does a few things well, but all things created through RallyUp will look like RallyUp.

It does the job for what we need...

I like that Rally up is free to clients that we help raise funds. It is also very useable for the people/clients that we send there to purchase their bottles

I find that there are a bit too many steps.

Over all experience is Bad. Harder then it had to be.

Online platform for fundraising. Ability to incorporate other participants to help with fund raising

No customer service and fees charged by Rallyup that are not explainable. Beware When trying to short problems out it is almost impossible to get support.

Excellence would be my description of Rally Up. I liked that they are willing to negotiate pricing and that they give you lots of options. I also like that the team spent time with me understanding what we do as an organization, so they could customize things for us.

It is easy to use, setting up a campaign can be done quickly. The support staff and sales staff are very supportive and helpful. Their response time is great. Getting reports is easy and fast. Like that I can personalize them. They are definitely willing to go the extra mile in helping you get set up and make changes midstream.

Would like to be able to maneuver the drop-down menus with the keyboard instead of the mouse.