Mind blowing

Saved us time and money!

Pros

Just about EVERYTHING! My company switched from Greater Giving to ReadySetAuction this year for our Fall Festival and Silent Auction and what a difference did it make. RSA saved me so much time this year, all I had to do was put the correct information in and the software did everything else for me (no more days of having to type the same information 3 different times in 3 different places). This software is EXTREMELY user friendly, their customer service is top notch and the price is right. Another benefit for me was it's compatible with DonorPerfect! I would highly recommend this to anyone!

Cons

I really have no BIG complaints about this software. My only hiccup was that you can't have 2 packages with the same name (for instance, we do a silent auction of gift certificates and if you have 2 gift certificates for the same place and same amount but you want to separate them, you have to change the name of the second one slightly, even if that means just putting an extra space).

Made going "Virtual" easy!

I love Ready, Set, Auction and have not only recommended it to many people but have also had many people who participated in my events ask me about it. I highly recommend the telephone customer service with the package. I honestly think that should just be added into the cost and included, because you can save yourself hours of stress and frustration with one quick call. Their phone customer service is very good. One thing I like most about RSA is that they are very responsive and if you have an idea or a request for a change, they are very likely to listen and actually change it! That is rare. Much better than the systems I used to run events at much larger organizations. Money well spent. We eliminated the need to do a live auction AND a silent auction by putting all our big ticket items in a mobile auction!

Pros

This product is easy to use from a auction standpoint and made having a mobile auction very easy! I have used it once in a Live event experience (with a mobile auction) and once in a 100% virtual event environment. Great turnkey process for a mobile auction!

Cons

It is a little difficult on the Patrons to have them have to sign in and make a password every year. Many people ended up getting confused and making a duplicate profile with a different email. A link to the original profile for those that exist already with a "forgot password" option might be more streamlined.

So Easy!

Easy to understand and use.

Pros

We are new to Ready, Set, Auction. We signed up and then had to have our auction the same week, and a holiday week at that. It was so easy to set up and use, when I did have a question the response was fast and helpful. Loved it. Almost excited to have another auction.

Cons

too new to know but so far everything was great!

Good option for charities and non-profits

ReadySetAuction has been perfect for running auctions (both online and live) for various non-profit organizations. It's easy to set up and get running even for the non-technical people.

Pros

First and foremost, ReadySetAuction is amazing solution for non-profits looking to run auctions. RSA integrates perfectly with DonorPerfect allowing you to keep track of everything under one roof. The interface is relatively easy to set up, but be prepared to invest a good amount of time setting up and adjusting your auction or event, as there's a ton of settings and variables that need to be adjusted.

Cons

It takes a bit of time to set up an auction or event, and the flexibility/customization of the program is a bit limited.

Great Software for online actions

The benefits of this software are wonderful. We are excited to use more of the features of this software going forward over the next 6 months. The users shared their experiences with us and said it was very user friendly to use.

Pros

The product is easy to use. There are many great features to this software; the text notification that the bidder has been outbid on an item. Also, after the auction had ended the ease of sending out invoices and receipts were awesome. We were able to close the online auction on a Thursday evening and we had all payments in by Monday morning. In the past, this process took much longer. We also enjoyed having a donation only for those who didn't win an auction item but still wanted to give.

Cons

One of the features we miss from our old online auction is the advance arrow to the next item when you are in the description view of the item. The only downside is having events overlapping, but the company was able to come up with solutions for our needs.