About Veevart

Veevart is a cloud-based solution that helps art galleries, museums, and other cultural institutions streamline administrative operations related to inventory management, ticketing and more. Users can store customer contact info in a centralized database and access critical information such as previous transactions, proposals or consignment history.

Veevart allows organizations to monitor client activities, assign tasks to specific employees and communicate with team members via email. Using its dashboard, managers can analyze the performance of marketing campaigns and track new memberships/donations. Additionally, professionals can upload images to the platform and create branded lists, presentation cards, labels, or printouts.

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13 Reviews of Veevart

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(13)

13

4 stars

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0

3 stars

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0

2 stars

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1 stars

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Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

July 2018

User Profile Picture

Bernard from Markowicz Fine Art

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great improvments

Great integration between CRM/Saleforce and our gallery backoffice and online business

Pros

I loved the idea to base our backoffice linked to the website and CRM as powerful as Salesforces. Veevart team was very efficient and always quick to answer our requests. I strongly recommend Veevart !

Cons

Ipad /Android application still need to be closest to our needs. Also Quickbook integration will be our next request.... I know Veevart will work on it

October 2020

Jackie from Above & Beyond Children's Museum

Company Size: 2-10 employees

Industry: Museums and Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Great Software!

We now have a highly functional database for our donors, members, sales, attendance, demographics, programs, and so much more thanks to Veevart. The software is helping us hone in on our audiences like never before and the Veevart Team is consistently looking for ways to help make their client's jobs easier.

Pros

I utilize this software for its Fundraising and Ticketing platforms and I've consistently been impressed by Veevart's user-friendly, intuitive format. Running reports is a breeze and anytime I have a question I hear back from our representative within the day, if not within a few minutes! They have worked with our website maintenance team and staff members to implement sales functions and everyone has nothing but great things to say about their customer service. The Veevart team has been adapting constantly throughout the pandemic situation and are offering options that help make it easier for nonprofits to get the information they most need. i.e. creating new routes for autopayment. I highly recommend this software!

Cons

The only feature we could use right now is the ability to offer autopayment options for all memberships, and Veevart is already working on making that a reality in a couple months.

Reasons for Choosing Veevart

The cost-effectiveness, its customer service, its reviews, the features included.

December 2019

Ian from Uprise Art

Company Size: 2-10 employees

Industry: Fine Art

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

December 2019

Customization is great, images could use improvement

Veevart has allowed us to approach many aspects of our business from a more quantitative perspective and allows us to have more control over the UI/UX of what we look at every day.

Pros

Reports are a great way to track inventory and to visualize different areas for growth. The ability to change the organization of different objects is also incredibly useful, if a little daunting, because there's limitless amount of customization available.

Cons

For an inventory management system / CRM designed for art galleries and museums, there are a lot of opportunities for improvement in how images are organized and displayed. I'm surprised there aren't different image functionalities or more control over primary images and detail images, for example. The fact that images are warped to fit a square in list views is especially chaotic. The application also has a lot of potential for task management, except that there isn't a way to mark messages as read/unread - this makes it much harder to track communications and easier for things to fall between the cracks.

Reasons for Switching to Veevart

galleryManager was never a successful CRM, and Veevart has much more customization and customer support available, so it's proven a more malleable interface for our needs.

March 2021

Olivia from The Bronx Museum of the Arts

Company Size: 11-50 employees

Industry: Fine Art

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2021

Great Price for the Product

The customer service team is incredibly kind, flexible, and willing to help. They are also always open to customization. They are willing to put in the work to make sure the software works as flawlessly as possible for us.

Pros

Veevart makes it easy to integrate all aspects of the Museum into one contact database. For example, people who donate through our website, who reserve timed tickets, and who buy items from our store can all be linked to the Veevart platform. It provides one consolidated place for all visitor information (their contact information, how much they have donated over the years, how many times they have visited, what they have purchased, etc.). The reports are also incredibly useful.

Cons

The Veevart team had never done a transfer from Donorperfect (our old donor database) which caused some challenges with the way information appeared on the other end, but they did all the work and were very diligent about doing it in a timely manner.

September 2020

Chelsea from Pamela Walsh Gallery

Company Size: 2-10 employees

Industry: Fine Art

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Customer service is beyond compare!

Pros

The feature that we like most about the software is the amount of customer service. Their team is amazing and have great communication when working with the product. They have the same goals as the company, to make the best website for the client and the ease of communication does not lack in the slightest.

Cons

The UX/UI design on the user interface could be made easier to function for the admin using the site, sometimes its hard to follow. The dimensions listing should be switched for the art pieces (not widthx height) and we find the occasional typo. These are all minor in the long run, and the customer service outweighs the cons completely.

Reasons for Switching to Veevart

Customer service communication was the main reason! Easier to contact and work with.