--- title: "Zencastr Software Reviews, Demo & Pricing - 2026" description: "Review of Zencastr Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/audio-editing/zencastr-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Podcast Hosting Software](https://www.softwareadvice.com/podcast-hosting/) / Zencastr Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/audio-editing/zencastr-profile/reviews/) # Zencastr Review From $20/month Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Zencastr 3.6 [(17)](https://www.softwareadvice.com/audio-editing/zencastr-profile/reviews/) Pricing Starting at $20.00 per user per month Top Alternatives ### About Zencastr Zencastr is a cloud-based solution that provides businesses with tools to add manage and edit audio clips for podcasts. Professionals can collaborate and communicate with multiple users through chats and Voice Over Internet Protocol (VOIP) functionality. Zencastr allows organizations to add live footnotes under audio clips and integrate the platform with Google Drive and Dropbox. Managers can encrypt voice chats, add custom introductions in audios and use the hotkeyed playback tool to control the looping and volume of files. Additionally, it lets users insert audio clips in live recordings and securely store imported files in third-party applications. Zencast enables production managers to mix the audio or video segments of multiple tracks and perform loudness normalization and noise/hum reduction. Pricing is available on monthly or annual subscriptions and support is extended via documentation, live chat and other online measures. Do you work for Zencastr? [Manage this product listing](https://www.g2.com/products/zencastr/claim_requests/new?auto=true) ## Zencastr User Interface ## Popular Zencastr Alternatives Main Product Zencastr 3.6 [(17)](https://www.softwareadvice.com/audio-editing/zencastr-profile/reviews/) Ratings Breakdown - 3.41Ease of use - 3.42Value for money - 2.60Customer support - 3.41Functionality Pricing Starting at $20.00 per month Alternative Product [Adobe Creative Cloud](https://www.softwareadvice.com/video-editing/adobe-creative-cloud-profile/) 4.7 [(7345)](https://www.softwareadvice.com/video-editing/adobe-creative-cloud-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.16Value for money - 4.17Customer support - 4.67Functionality Pricing Starting at $19.99 per month Alternative Product [Riverside](https://www.softwareadvice.com/audio-editing/riverside-profile/) 4.8 [(297)](https://www.softwareadvice.com/audio-editing/riverside-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.71Value for money - 4.61Customer support - 4.69Functionality Pricing Starting at $29.00 per month Alternative Product [Hubhopper](https://www.softwareadvice.com/podcast-hosting/hubhopper-profile/) 4.6 [(149)](https://www.softwareadvice.com/podcast-hosting/hubhopper-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.28Value for money - 4.32Customer support - 4.49Functionality Pricing Starting at $12.00 per month Alternative Product [Anchor](https://www.softwareadvice.com/product/242142-Anchor/) 4.7 [(61)](https://www.softwareadvice.com/product/242142-Anchor/reviews/) Ratings Breakdown - 4.77Ease of use - 4.77Value for money - 4.24Customer support - 4.51Functionality Pricing Available upon request Alternative Product [SoundCloud](https://www.softwareadvice.com/live-streaming/soundcloud-profile/) 4.5 [(109)](https://www.softwareadvice.com/live-streaming/soundcloud-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.27Value for money - 3.80Customer support - 4.29Functionality Pricing Starting at $2.50 per month ## Zencastr Pricing and Plans Starting price: $20.00 per month Free Trial Free Version Basic $20.00 per user, per month No plan information available ## Zencastr Features - Popular features found in Podcast Hosting Audience Analytics Audience Engagement Audio Recording Audio/video file upload Data Storage Management Distribution Management Hosting Multi-Channel Distribution Publishing/Sharing Social Sharing XML/RSS - More features of Zencastr Audio Capture Audio Editor Bulk Uploading Performance Analysis Real-time Broadcasting Session Recording Third-Party Integration ## Zencastr Integrations Dropbox Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review ## Zencastr User Reviews ## Zencastr customer ratings - Overall rating: 3.6/5 - Total reviews: 17 ### Rating distribution - 5 stars: 6 reviews (35%) - 4 stars: 4 reviews (24%) - 3 stars: 4 reviews (24%) - 2 stars: 1 reviews (6%) - 1 star: 2 reviews (12%) ### Secondary ratings - Ease of use: 3.4/5 - Value for money: 3.4/5 - Customer support: 2.6/5 - Functionality: 3.4/5 --- ### Good for podcasting… - Overall rating: 3/5 - Reviewer: Hope V. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Zencastr to record a weekly podcast. We do video and audio recording and and Zencastr does both of these for free, which I love. But I have a Mac and after about 30 minutes of recording, the computer crashes. Every time. It also forces me to use google Chrome instead of safari, which runs slower. But the software does get the jobs done. I think for free software it’s a great option, you just have to be able to put up with some small annoyances. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like: - good audio quality - pretty good basic video quality - ability to record both audio and video for free - it automatically saves your recordings for download - if one computer on the recording crashes it pauses - free #### Cons I dislike: - it always seems to crash my Mac - no backup feature if your computer shuts down during a recording - can’t be used on safari - never sends email to you to reset passwords --- ### Zencastr, The future podcast for everyone today! - Overall rating: 4/5 - Reviewer: Alejandro V. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a very likely tool for everyone involved in remote education, podcasting and/lacks of expensive recording gear or technical resources. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros No installation required. It's a very clear workflow for the podcast makers. Multitrack recording of participants. #### Cons Some small computer cameras tend to be seen a little blurry or slow movement. Not possible to change the audio source device once the recording has started. #### Reasons for choosing Zencastr Because it is clearly made to achieve a good audio quality, allowing you to have multitrack recording and download, instead of other meeting platforms. Zoom is great for meetings, but the audio capabilities of Zencastr and the very easy setup makes it perfect for the podcasting job. #### Reasons for switching to Zencastr It allows to make a multitrack recording of participants --- ### Run away from these scammers - Overall rating: 1/5 - Reviewer: Michael C. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered I rarely experience a product that I struggle to say a single nice thing about. Over the years of using it it got progressively worse. They courted me to leave another service for them and went from offering a free model because I was one of their first users, to then backtracking and charging more than any other service, to then giving a brief window to download my podcasts before being held for ransom behind a paywall. They made some changes and tried to get me to come back, offering a free 14 day trial. I tested it out and the experience was even more convoluted than before and not worth 1/10 the cost so I chose not to continue with it. I got caught up with work and forgot to cancel in time and they charged an expired CC I had on file from years ago & refuse to refund it. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They used to be an honest company and provided a decent service. #### Cons They've turned into one of those companies that uses shady tactics, then hides behind their Terms of Service. #### Reasons for switching to Zencastr They offered me a lifetime of free hosting and premium tier services when they first launched to help grow the hosting side of their service. --- ### Be careful! Free trial button immediately led to an entire year of subscription - Overall rating: 4/5 - Reviewer: Marina S. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Good for a long time but then heavily disappointing #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Okay recording platform with some bugs in the past but pretty dtable #### Cons After a year's break, I logged into my account and was shown a one-week trial. I thought, "Oh, okay, that's a nice way to get back into it." The premium subscription was granted as soon as I clicked on the button. There was no mention of any direct payment. Later, I was shocked to find that they had deducted the entire year's worth of subscription from my bank account. I contacted customer support, assuming it was my fault for having clicked the wrong button. Therefore, I told them they could charge me for a month, but please not for an entire year. Customer support got back to me, saying that I already had a trial and should have known it would sign me up for a year-long subscription (even though their interface offered a trial). With an attitude of "you can be happy we refund you anything." They refunded me part of the money, but less than they should have, even with one month of subscription already deducted. I wrote them that money was missing, and they refused to pay the delta, referring back to "you should have known you already had a trial." But guys - you offered it to me on your website!? That is your UX bug. Plenty of great platforms like Canva offer their customers several trials. I have had 4-5 trials with Canva and have been a paying customer for many years. I told the Zencastr team this is some of the most unprofessional behavior I have experienced in years. The customer support is a real problem. I have been a happy customer of Riverside ever since #neveragain. --- ### After signing up for this, you won't need anything else to record your audio or video content - Overall rating: 5/5 - Reviewer: Riccardo L. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What's not to like about Zencastr??? It has a clean and intuitive interface, it makes inviting people to join you for a remote recording as easy as copying, pasting and sharing a link, and it makes sure that none of your recordings get lost thanks to its automated back-up integration with the likes of Google Drive and Dropbox. The automated post production is huge, especially if you wouldn't like to end up down the audio editing rabbit hole, and the soundboard is solid enough to let you do the majority of the editing your podcast content is probably going to need. Being able to add footnotes and comments is a nice plus, and the video recording side of things can really transform Zencastr into the ultimate platform to record your audio and video content remotely. #### Cons I have to be honest, it's really difficult to find something I don't like about Zencastr. I have other of some people having had some small issues depending on the web browser they were using but that hasn't been the case for me. Perhaps, having a mobile app to be able to do even just some of the things (e.g. like managing and sharing files) could be handy --- ### My Review - Overall rating: 1/5 - Reviewer: Chad H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Customer service was terrible because of the Zencastr Customer Support Manager [sensitive content hidden] #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Zencastr was a great podcast hosting site being that it was free, I could do it remotely with my guests and the recordings recorded seperate audio channels. #### Cons The customer service was extremely unhelpful and the #1 reason I will not continue with Zencastr as a podcast platform. I was recording a series of podcast episodes over a couple of months and did not understand that all recordings needed to be downloaded within 31 days. Once I realized this I spoke to customer service and asked for a reprieve on this as it only was an issue with one 5 minute podcast episode. I was repeatedly told by [sensitive content hidden] the manager of Zencastr support that she couldnt help me unless I upgraded my account. Thata was one of the worst responses I've heard from customer service to resolving an issue that they can'y help unless I give them money. I gave them multiple warnings that I will leave Zencastr for a competitor and write this review if my problem is not resolved. [sensitive content hidden] response was"...wish you the best of luck in your podcasting journey!". Why would I want to move forward with a company that has customer service that refuses to help? #### Reasons for choosing Zencastr It was free ... ... ... ... ... ... ... ... --- ### Zen Out with Zencastr - Overall rating: 4/5 - Reviewer: Blake P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered We've been able to avoid using Zoom for podcasting, and that's a gift. Our podcast requires us to capture quality audio interviews for each episode, and it's a much better alternative to Zoom. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Let's just get this out of the way first: it's not Zoom, hallelujah for that. We were having such a challenging time capturing quality audio with Zoom, and Zencastr made all the difference. It's a pretty simple interface that allows for easy recording, easy downloading, and creating multiple tracks for podcasting. #### Cons This isn't necessarily Zencastr's fault, but sometimes the audio quality captured still isn't as quality as we'd like it to be. #### Reasons for choosing Zencastr It was easier to manage and operate. #### Reasons for switching to Zencastr Because any time not spent on Zoom is great. --- ### Very glitchy - Overall rating: 3/5 - Reviewer: Greg R. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Not that great. Their free tier was retired leaving us to pay for the annual plan - even though we do very few podcasts. The interface could use a refresh to reduce complexity and make it easier to use. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros It's easy to send a link to someone and have them record locally. Publishing podcasts is easy. #### Cons Connections are often lost leaving the host and guests frustrated. The interface is clumsy and requires a lot of clicking around to do simple things. The app crashes often and needs to be restarted. It once lost all my episode files and it was very difficult to figure out how to get them back. --- ### Very poor technical support, decent software - Overall rating: 2/5 - Reviewer: Kevin C. - Verified reviewer: Yes - Industry: Capital Markets - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I've used it for a year to create podcasts. It was not my choice. It is the system used by my podcasting platform #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros interface is fairly simple to understand once you are recording/ #### Cons support is AWFUL. you cannot speak to a person. so if an issue comes up you have to wait for a written response. this takes many hours. by that time you are doing something else, so it can take days to resolve. of course it's complicated to explain tech issues precisely with written messages, so an issue that could be resolved in a 5 minute call can take days or may never be fully resolved. --- ### Zencastr is all you need to start your podcast - Overall rating: 5/5 - Reviewer: Miguel D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered I found Zencastr when I launched my podcast, it has been the best solution to record my episodes with guests. Been using it for almost two years and when I needed support (a couple of times) their team replied so quickly. Zencastr recently launched their own hosting, this will make the process of creating ans sharing content even easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Inviting guest with a click Internal chat Video recording for free Save your files directly on your cloud #### Cons I wish the platform could work on mobile but I understand this may be a technical challenge. --- Showing 1 - 10 of 17 Reviews [See All Reviews](https://www.softwareadvice.com/audio-editing/zencastr-profile/reviews/) ## See what companies are saying about Software Advice