All Falcony Reviews
1-25 of 33 Reviews
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Matias
Verified reviewer
Real Estate, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Flexible tool for facility management
It is easy and flexible tool to measure almost anything. Customer support is friendly and super fast
PROSAll audits are customizable and easy to use, user access is easy to manage and it works on all mobile platforms making shared use very easy
CONSThe .pdf print out version could look better
Katariina
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
HSEQ Management Made Easy
We are reporting numerous categories with Incy internally, and therefore process development has improved dramatically.
PROSIntegration was extremely easy and development can be handled by ourselves.
CONSReporting sections could use some updates. I am missing e.g. a simple list of observations where you could filter the results with each column available.
Reason for choosing Falcony
This product is easier to use for our personnel, and development can be handled easily in-house.
Reasons for switching to Falcony
Development can be handled easily in-house.
Niklas
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2019
User experience
From the start our employees have been satisfied to INCY and other PB products that Ramirent is using.
PROSUser friendly - Easy to use. Flexible environment to do changes - Development. Customer support - PB workers
CONSObservation listing could be more structured.
Reason for choosing Falcony
Flexibility, functionalities, development opportunities compare to other systems.
Vendor Response
Thanks for your positive feedback Niklas! It has been a pleasure working with you and the rest of the team. Your need for additional filters for the observation listing view has been added to our roadmap.
Replied August 2020
Jaana
Education Management, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Easy to use
Good tool
PROSYou can use the Product By mobile and computer.
CONSI like all. Easy to use. No complains. Good tool.
Reason for choosing Falcony
Good co-operation.
Reasons for switching to Falcony
Because of the Document and reporting is more easier.
Richard
Verified reviewer
Sports, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Affordable, Adaptable and Accruate
Excellent experience, from product design through to ongoing support. The product is affordable, adaptable and accurately collates the information required in simple format for incident reports, reactive maintenance, predictive maintenance and PPM.
PROSPlan Brothers’ service incy.io has made it easier for us to log the amount of things going on in the stadium. The PB team makes working with incy.io easy, and makes sure that it’s fitted to our needs.
CONSSome development required around analytics but fully expect the team to work with us on this development when required.
Vendor Response
Hi there Richard! We're glad that you've received value from incy.io. We're motivated to keep you satisfied in the long run, so please let us know of any possible advancements you'd like to experience. We develop our products with a two-week sprint cycle, and the feedback we receive is always highly noted in the sprint planning when deciding what new features are highlighted next from our backlog. Last but not least, thanks for the review! It means a lot to us.
Replied April 2019
Emma
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Effective and easy to use
Good for keeping the office and on call informed in real time of any incidents or accidents with the team out in the community delivering care. Good for record keeping and evidencing to CQC how we keep our clients and staff safe.
PROSIt is easy to use and an effective two way communication tool. The monitoring can be done instantly so all incidents and communications from our HCA's in the community can be responded to in a timely manner.
CONSWe have two branches; the permissions and initial set up can be a little confusing and could give rise to data protection breaches if we don't get it right
Vendor Response
Thanks for your review Emma! We're glad that you've found incy.io as an easy-to-use communication tool, that based on the stars, also provides value for money.
Replied February 2020
Samuli
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2018
As a safety and security manager I was in charge of choosing and implementing this software
For incident reporting, this software is simply the best there is. It is by far the fastest and easiest to use compared to competitors' softwares. Pricing is very adaptable and suites small and big companies. All functions are top quality and software is developed constantly and customer's voice is heard.
CONSAs good as this product is for near-miss, accident and other reporting, it would be great if you could use the same software for other use as well. For example risk analysis, incident investigation and audits should be able to make using the same software and not several. Thus the three stars in "features and functionality". For incident reporting only, I would have rated five stars.
Vendor Response
Thanks for your valuable feedback Samuli! Risk analysis and auditing processes can be streamlined with our other product audits.io. However, we've just created a feature in incy.io that enables you to carry out incident investigations. Your account manager will contact you in person for further information.
Replied March 2018
David
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Arcada
Improving safety, not only reactional but also proactively
PROSMakes it possible to be proactive in safety development
CONSLogin could be easier, but that is not really a software problem
Vendor Response
Thanks for taking time to review incy.io David! We're really glad that you have gained value and have positive things to say about the tool. We'll try hard to exceed your expectations in the future with the upcoming feature releases.
Replied June 2019
Iivari
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Easy way to document findings
This is one of the most intuitive mobile software I have ever used. There is no need for user manuals.
PROSVery easy to use with mobile devices. Easy documentation saves my work time a lot.
CONSAudits.io is great at the moment with simple checklist. We have needs for more complex checklist and latest updates for our needs have not been revealed yet.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Recomended
We are using this software to collect reclamation and error data from our processes.
PROSVery flexible software to adjust for companys needs.
CONSThere is no testing environment that would ease the development.
Jarmo
Logistics and Supply Chain, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Incy.io user experiencies
Incy.io has been used in different type of reporting and daily management issues. Examples are documentation of pre-transport damages, safety, incidents, initiatives, management of change, hot work permit, etc. The software allows admin user to tailor it to fit for purpose and user needs.
PROSThe software is very easy to use and do not need training. Simple and logic approach. The admin users are able to develop own reporting forms. The company has a clear development roadmap for further development.
CONSAt the moment no possibility to get excel type of lists of entered observations (but is already under development). Admin user tools are not as smooth to use than the actual software.
Reason for choosing Falcony
Possibility to develop and create own reporting forms for different needs. The possibility to keep the tool very simple with a low number of mandatory fields and steps.
Vendor Response
Thanks for taking time to give us feedback Jarmo! We are glad that you have found incy.io easy-to-use - lowering the threshold of reporting has been our goal from day one.
Replied February 2020
Santino
Education Management, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2022
Falcony Review
Falcony is user friendly and very easy to set up and navigate. Technical support has been excellent. The flexibility of the platform as it relates to customization is excellent. Mobile and PC supported platform allows for work at any time.
CONSNo major issues have been experienced with the software so far.
Sylvelin
Leisure, Travel & Tourism, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Auditing made easy
Browser user interface allows cross-platform usage. Also easy to add pictures to autditions.
CONSSometimes a bit slow, no real downtime though.
Yusuf
Real Estate, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Manage Easy with Falcony
My favorite part is that it can be used Offline. It is a software with which I can establish a good network to share real-time statistics. It is easy to use.
CONSI haven't encountered any problems so far.
Lisa
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
I loved introducing this software to our business ! The guys been responsive and very helpful.
The software is so intuitive and easy to use, I hardly spent any time training staff which is great for busy nurses. It has given us great visibility of quality in key clinical domains across our services.
CONSThe guys are continually working to improve the product and seek customer feedback. I look forward to the continuous improvements and tweaks being made to the system.
Vendor Response
Thanks for your feedback Lisa! We're super glad to hear that the onboarding went smoothly and that you find audits.io easy to use - customer experience is one of our key focus areas.
Replied April 2018
Matti
Automotive, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Audits.io
Ease of use on any device. Also the support from Plan Brothers has been great!!
CONSAudits.io labs could be more versatile.
Seppo
Security and Investigations, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
audits.io Review
Easy to edit end easy to use. Offline function. The report is understandable.
CONSAdding a template in not possible independently (yet).
Vendor Response
Thanks for your feedback Seppo! We're glad that you appreciate the easy usability of the tool. Regarding the cons, our developers are actually currently working to improve the functionalities of the template editor.
Replied April 2019
Toni
Hospitality, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Easy to use
Exelent help to go throw our real estates
PROSmobile works nicely! Reports are good. Adding pics on the report
CONSnothing comes to my mind, everythin works fine
Juuso
Automotive, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Software easy to use
Features are user friendly and the use of the software is simply learned.
CONSWe have been waiting for some development features already a while.
Steve
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
The team at Plan Brothers are a pleasure to work with, true proffesionals
Easy to use, instant information and feedback from the end user. The piece of mind this product gives you is priceless. It's easy to train people on and I can't wait to see the next version
Vendor Response
Thanks for your kind words Steve! We're working hard to reach your level of expectation also in the future.
Replied March 2018
Anonymous
1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Audits.io review
Program is very easy to edit and it's also very easy to use. The report is understandable for end users.
CONSThere is always things to do better in customer experience and I think that's also one of their key focus areas.
Vendor Response
Hey there stranger - thanks for your feedback! We're glad to hear that you've been satisfied with audits.io. And you nailed it on both occasions in the end - there's always room for improvement when it comes to customer experience and it sure is one of our focal points.
Replied January 2020
André
Security and Investigations, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Super easy and easily modifiable
The software is super easy to use and easily modifiable to one's needs. Thousands and thousands of different reporting forms can be generated just by a few clicks!
CONSUser interface considering the report view is quite bulky and we would like to be able to modify the view - e.g. the size of the filled in remark boxes.
Samu
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great for any reporting needs
Audits.io is easy to use and simple, yet powerful enough to let you create the reports based on your needs.
CONSOffline features work well but if used wrongly may cause some unexpected behaviour.
Vendor Response
Thanks for your review Samu! We are happy that you have been able to find value in our software. Our development team is constantly working hard to make the system even better and your feedback is much appreciated.
Replied April 2019
Päivi
Logistics and Supply Chain, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Incy.io
The product is easy to use and integration went as planned.
CONSI would like to see development in the statistics section.
Vesa
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Easy and flexible software for hotel use
I use this for emergency, maintenance, lost and found items and Housekeeping issues.
PROS-Easy to use -Easy to configure -fast customer support
CONS-Sometime slow when loading pictures -Still some "must fill" colums but this wiill be soon solved
Vendor Response
Thanks for your review Vesa! We're working hard to turn the possible cons into pros.
Replied April 2019