About Betachon Freight Auditing

Betachon Freight Auditing is a cloud-based parcel management platform designed to help businesses manage auditing and freight operations for small parcels. Administrators can handle Fedex, UPS, and DHL invoices for refunds and gain visibility into spend. It includes a user-friendly interface where users can conduct screenshot verification of refunds. Other services are Carrier Agreement Optimization (CAO), Carrier Payment Remittance and GL-Coding.


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19 Reviews of Betachon Freight Auditing

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(0)

0

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

December 2019

ikey from Quest USA Corp

Company Size: 11-50 employees

Industry: Consumer Electronics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Great Service

Me and My team overall have a great relationship with Betachon they are very good at what they do and they know how to communicate with us on any situations we use them for

Pros

Great Savings and very easy to work with

Cons

Not much they do exactly what they need to do

December 2019

Brian from SmallHD

Company Size: 51-200 employees

Industry: Consumer Electronics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Free Money

Betachon not only automated the process of checking missed services by each of our carriers but also gave me a long list of other opportunities to check on. I have great relationships with our carriers and reps but they are in this to make money also. Betachon is able to leverage their database and benchmark our accounts based on other like accounts to get the best contract as possible.

Pros

The Betachon software was easy to setup and they do all the leg work.

Cons

I really can't think of any Cons at this time.

Reasons for Choosing Betachon Freight Auditing

There are many competitors but Betachon has the best UI and team by far.

March 2021

Jeff from ManaMed Inc

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2021

Review 1

Good experience.

Pros

Reporting provided on shipping metrics and KPI's. Providing refunds for late shipments or missed UPS tickets.

Cons

Nothing to comment here. I like the software as is.

Reasons for Choosing Betachon Freight Auditing

-

January 2020

Judy from Micro Powders

Company Size: 11-50 employees

Industry: Chemicals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2020

Clever Idea

Our shipping is somewhat straightforward, but it has been nice to see our shipments being monitored and qualified as eligible for a refund without any effort.

Pros

I like that I can benefit from the product without actually doing anything to make it happen.

Cons

There were no issues that I have experienced difficulties at this time.

February 2021

joe from DC Cargo Mall

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great service

Pros

I like the heat map and reposting tools. but more importantly the customer care is superb.

Cons

The software is good. You have to learn the ins and outs like any new software.