I've been using Betachon Freight Auditing for a while now, and I couldn't be more satisfied. Their customer support is stellar—knowledgeable and responsive. The user-friendly online portal, equipped with robust analytical tools, has streamlined the auditing process, making it efficient and accessible. What sets Betachon apart is their ability to save my company a significant amount of money. Their diligent auditing catches overcharges, ensuring accurate billing for the services received. This, coupled with their excellent support and advanced online platform, makes Betachon an invaluable partner for any business looking for a reliable and cost-effective freight auditing solution. Highly recommended.

The online portal offered by Betachon is a game-changer in the freight auditing industry. It is not only user-friendly but also provides access to a wide array of data analytical tools. This streamlined platform has made the auditing process incredibly efficient, allowing me to easily monitor and analyze the performance of my shipments. The convenience and accessibility of the online portal have been pivotal in enhancing my overall experience with Betachon.

Nothing has been identified to date. The level of service has been incredible.

Hassle-free and accommodating

Hands down the account management and support. Always willing to handle any questions or accommodate requests. They've also been proactive in offering additional services that they think could produce additional savings.

Nothing that comes to mind, honestly the main take away for me is that I don't have to check everything all the time.

Our shipping is somewhat straightforward, but it has been nice to see our shipments being monitored and qualified as eligible for a refund without any effort.

I like that I can benefit from the product without actually doing anything to make it happen.

There were no issues that I have experienced difficulties at this time.

It has been excellent. Betachon's customer service is great. They take the time to review our requests, make changes and in the process, have worked with us to help make their services even better.

Reporting functionality, customer service and value for the money.

I would love to be able to click on the interactive heat maps and volume maps and have "drill downs" from those.

The software is a breeze, simple and easy to use. I loved how Betachon helped set up our vendors overseas to use the software - very clutch for us to be hands off booking of our freight from our factories worldwide -- while having the insight and analytics at our fingertips. 10/10 group at Betachon.

None! Very easy to use, and they'll help you every step of the way.