Easy to work with, response times are very quick (same day and often within hours).

Betachon's customer service is great. They take the time to review our requests, make changes and in the process, have worked with us to help make their services even better.

The auditing system is very good for pulling reports for my account.

Overall it has been great. The people are nice, knowledgeable, and helpful whenever I need them.

What we like the most, is us saving money and making sure we are getting charged for the service that was provided for us and the company.

No option to use UPS for domestic shipments. Fedex typically has bad service in the area.

They've given us money back on delayed shipments.

Nice interface, and it's all automated. And if you ever need anything, customer support are very accessible and helpful.

Haven't seen to many difficulties with it so far.

The software is very intuitive and easy to use. We use software from all of the international carries and the Betachon interface is far superior.

Betachon is really easy to use and provides and great overview into your shipments. It easy to review late shipments and received refunds.

At times it can be difficult to reach customer service when trying to inquire about an issue.

Me and My team overall have a great relationship with Betachon they are very good at what they do and they know how to communicate with us on any situations we use them for.

Very happy with Service for 8 + Years. Thank you Betachon great Job keep it up.

I like the heat map and reposting tools. But more importantly the customer care is superb.

I love that the information is presented in a simply dashboard format that makes it easy for us to visualize the amounts we have saved through Betachon.

Their pricing and service far exceeds the other service providers we have used in this capacity. Their customer service is always responsive and timely with great follow through.

Finding the data was easy. The clean and easy to use  interface.

The customer service team is great and responsive. We are very happy with the overall quality of the service.

We have noticed a small savings over the years. Not enough to make a significant difference, however, Betachon is easy to use.

The software is a breeze, simple and easy to use.

I have great relationships with our carriers and reps but they are in this to make money also.

Very easy to use, pull reports, and analyze any issues or delays with common courier services.

I've been using Betachon Freight Auditing for a while now, and I couldn't be more satisfied. Their customer support is stellar—knowledgeable and responsive.

Our organisation was looking to initiate the transition of our system from the paper based collection of data to a digital solution.

I've been using Gensuite for 3 years now, and it's a great product for conducting audits, inspections, and incident investigations. The ACE tool is easy to use as well.

Gensuite is a excellent asset to my quality organization. The support/customer service team is very responsive.

We designed a fix to ensure the data matches, but it does not, yet we are still being charged. There is no communication or feeling of urgency or follow-up.

Lastly, we really like how most of the applications are integrated with others, for example; when you conduct an audit, you simply export those items to the action tracking app for tracking purposes.

The customisation of the subcontractor management module, was a key deliverable for us and Gensuite did not disappoint.

This team has been amazing in processing requests and providing guidance when a new feature is needed or a current feature needs to be altered.

EHS Software with Good Functionality for daily Use.

Training Tracker, difficult to set up. Difficult to start using and manage.

It also provides a cost effective step into the digital system space without investing in elements that the business is not yet ready for.

If your business is structured exactly like GE, Gensuite will work great for you. It does basic incident reporting well, and does a good job of managing action items.

For large data sets, the report pulls are very limited in some cases. For example: pulling all observations globally for a monthly period can be time consuming.

There are several pain points that are not solved, or not solved in a timely manner. Our users are quite frustrated at times and we have no answers for them as to why they cannot run reports.

The pool resources and find a way. They always meet deadlines early and with little to no rework.

Very nice/good tracking tool, Highly integrated with operational process. Real Differentiatior with  key Indicators...like to the remainders which is good option.

So easy way for them to feedback and speak up that keep great Safty Engagement. Safety Matter Because You Matter.

The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces.

I like that I can create custom dashboards for our various teams. I like how easy it is to communicate with the different Benchmark teams (sales, implementation projects, customer support teams).

US Dollar

Betachon Freight Auditing is a cloud-based parcel management platform designed to help businesses manage auditing and freight operations for small parcels. Administrators can handle Fedex, UPS, and DHL invoices for refunds and gain visibility into spend. It includes a user-friendly interface where users can conduct screenshot verification of refunds. Other services are Carrier Agreement Optimization (CAO), Carrier Payment Remittance and GL-Coding. 

LongDescription

Shipment Tracking

Exceptions Management

Activity Tracking

Third Party Management

Approval Process Control

Shipping Cost Tracking

Data Import/Export

Automated Claim Filing

Compliance Management

Real Time Data

Carrier Invoice Auditing

Shipping Optimization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Audit Management

Monitoring

Auditing & Claim Filing Services

Cost Recovery

Package Analytics

Third Party Integrations

Refund Opportunity Identification

Contact Betachon Freight Auditing for pricing details

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

Betachon Freight Auditing

Live Online

Benchmark Gensuite's platform of digital solutions helps your company strengthen the foundation of its EHS, Sustainability & ESG program minimizing risk, enhancing safety programs, improving compliance and performance, and delivering on commitments and governmental mandates. Benchmark Gensuite services will also help you empower and unite your company’s team members across all levels to effectively manage risk and ensure compliance.

Under the umbrella of Benchmark Gensuite, our digital platform offers several solution categories including EHS, Sustainability, ESG Disclosure Reporting, Stewardship, Supply Chain & Operational Risk, and Quality Management. Make your programs and procedures more powerful in measurable ways with safety management software which then empowers employees to stay out of harm’s way by employing real-time data that will give them transparency into various incidents and responses. As a leading EHS software service provider, we assure your company unrivaled visibility and absolute control of site-based Environmental Health and Safety programs.

Make your equipment maintenance process easier with our Equipment Management suite, featuring tools made for conducting preventive maintenance inspection and history. Manage work orders for permits, perform regulatory compliance assurance and gain digitally enabled tools that provide you with program insights, prevent any kind of business disruptions, ensure regulatory compliance, and drive efficiency and savings company-wide.

Benchmark Gensuite’s Environmental Compliance solution helps your organization enhance its ability to track and analyze real-time data and trends to stay in line with the ever-evolving environmental requirements and regulations, all while harnessing the power of automation to help your team focus better on program improvements. Using a quality management system (QMS) with EHS functionality will empower your company to meet both customer expectations and compliance standards, reduce the possible errors, and track outcomes in real time.  

Tank Inventory

ISO Standards Management

OSHA Recordkeeping

Equipment Management

Change Management

Risk Assessment

Risk Analysis

Sustainability Management

Waste Management

Air Emissions Management

Risk Management

Audit Trail

Security Auditing

Mobile Access

Performance Metrics

Training Management

Issue Management

Maintenance Management

Occupational Health Management

Benchmarking

Forms Management

Workflow Management

Real-Time Updates

Document Coding & Control

Defect Tracking

Visual Analytics

Asset Tracking

Inspection Management

Industrial Safety Management

Water Management

Incident Reporting

Dashboard

Alerts/Escalation

Supplier Quality Control

Reporting/Analytics

Hazardous Materials Management

Incident Management

Communications Management

Corrective and Preventive Actions (CAPA)

Audit Planning

Task Management

Document Management

Emissions Inventory

Real Time Analytics

Status Tracking

Customizable Reports

Document Storage

Policy Management

Template Management

Offline Access

Assessment Management

Version Control

Configurable Workflow

Dashboard Creation

Risk Alerts

Role-Based Permissions

Real-Time Notifications

Customizable Templates

Real Time Reporting

Customizable Forms

Archiving & Retention

Third-Party Integrations

Surveys & Feedback

Access Controls/Permissions

HIPAA Compliant

ISO Compliance

Environmental Compliance

Process/Workflow Automation

Controls Audit

Reminders

Compliance Tracking

OSHA Compliance

FDA Compliance

Training Record Management

Task Scheduling

Quality Control

Permit Management

Multi-Location

Emissions Monitoring

Asbestos Management

Secure Data Storage

Energy Management

Progress Tracking

Internal Controls Management

Scoring

Multi-Channel Data Collection

Survey/Poll Management

Environmental Metrics

KPI Monitoring

Web browser (OS agnostic)

Contact Benchmark Gensuite to schedule a free demo and receive a comprehensive pricing quote.

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