Certainty Software vs Cority
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.6 / 5
4.2 / 5
Customer Support
4.7 / 5
4.3 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
June 24, 2024
September 25, 2024
Pros/Cons
Pros
- The feedback from the end users was great. Easy to use and great features they previously did not have access to when completing an inspection.
- The data analytics were outstanding for our organization. The ease of entry for data, the versatility of reporting and the ability to update were great functions for an organization our size.
- Certainty team is transparent and easy to work with. They have created a slick product that is easy to implement and is extremely responsive and helpful when questions arise or improvements needed.
Cons
- Reporting tools are limited. Should be able to build reports using any variables and custom as needed.
- With scanning paper form there are often rejects so data may not be accurately reflected.
- The reporting options are a bit hard coded and inflexible at times.
Pros
- Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.
- The customer support has been excellent and the staff is always wonderful to deal with.
- We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality.
Cons
- Not always the most intuitive user-interface. People who don't use computers regularly struggle to learn this system.
- Layouts are difficult to customize and understand.
- WPI are difficult and time consuming to upload.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
