Certainty Software vs ProcessGene GRC Software Suite

RATING:

4.6

(51)

Certainty Software has 51 reviews and a rating of 4.57 / 5 stars vs ProcessGene GRC Software Suite which has 97 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (51)
4.5 (97)
Ease-of-Use
4.5 / 5
3 / 5
Value for Money
4.5 / 5
3 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
September 19, 2023
December 27, 2018
Pros/Cons
  • Pros

  • The notification feature is a huge plus and advantage that informs management when things and getting out of control.
  • Did not take long to fix any issues. Able to put on mobile phones which made it easy to use out in the field.
  • Cons

  • I have also had a few issues with the audits not syncing and being lost if my internet connection is unstable, which is more of a user-issue than a software issue.
  • There’s really nothing about the product that I don’t like.
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  • Pros

  • Simplifies complex SOX management when there are many businss ubits, very helpful support team.
  • Thsi company (ProcessGene) is 100% Service Oriented. Not only the technology is great, but the professional services were provided bu high quality consultants.
  • Cons

  • Can be priced when compared side by side to other similar services. Sometimes I had some trouble finding my way around.
  • The ERM risk module has many features but is a bit complex and requires training.
Read all user reviews
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos